What our Customers say...
Because of my experience, I will definitely recommend SERVPRO to anyone I know in need of similar services. Thank You so much!
All 10's across the board!
Chris & David were professional and very helpful and polite!
SERVPRO is fortunate to have Doug who was diligent, reliable and sensitive to all of our concerns.
l dont know how to state it more strongly we would contact SERVPRO again if a need arose.
They do an awesome job!
My friends house was in need of cleaning and I want to tell you how much I appreciate the work that was done. The house looks amazing. I wouldn't even recognize it if I didn't know better! This will be life changing for my friend. I don't think I can say enough to express my relief at knowing she will return to a safe, clean home that she deserves. This situation has been stressful, but from day one the crew made me feel that everything will be ok. The kindness and positive attitude was contagious and I knew right away we hired the right people. The process was explained and they took careful measures to address the potential sensitivity of the circumstances. I was able to reassure my friend that her belongings and her dignity were being respected every step of the way. Originally the job was scheduled for on room but I convinced my friend to accept more help for the rest of the house. With the in-progress photos, I was able to show my friend she agreed to have the rest of the house done.
The lead technician explained everything to us and always there to keep us informed. Every night the house was clean and in workable order. We highly recommend your company. Thank you for all your help. Your company is a true blessing
The lead tech went above and beyond. Explained everything I need to know and is a valuable asset to your team. Everyone else working were professional and did a great job.
The team have been amazing. Their work is outstanding and so appreciated!
Thank you! Wonderful gals, respectful and efficient. Great Job!
They did a great job and were very nice and polite
Mike did a great job helping us. SERVPRO was great!!!
They did a great job!!! Would highly recommend them to our friends and family!
Chris & Eric are great. There is not enough nice words to describe how great they are. I believe each of them are two assets SERVPRO can't do without. I hope they are being compensated for their loyalty.
I can't thank you enough for your help after our home flooded. We would be in shambles if it wasn't for your kindness, hard work and organization. Carrie, Angie, Danielle were wonderful to work with and I know I'm missing other names. You are all amazing at what you do. Thank you!!!
I want to buy Greg and the crew a lunch; they did a great job on an unpleasant task; they all should be commended for their professional approach to their job.
Thanks again for the help on all this. My wife and I really appreciate the work you and your team put into restoring and storing our belongings. It's good to get back in our home!
I wanted to take the time to tell you and all the people at SERVPRO what an outstanding job they have done on my basement. I feel several employees have gone out of their way to make my experience with SERVPRO exceptional. I am sure there are others that I may have missed their name but I want to thank all of you! I know lots of people take the time to complain now a days but I feel you should reach out and applaud the people and their efforts also. (Dave Mike Jeff Greg Chris Devin Justin Amy)
SERVPRO employees went above and beyond expectations during a difficult time for me. They were compassionate, they really cared especially Carrie and Angie, they were with me for the whole process. They all did an excellent job!
Regarding the tornado damage at our apartment building in Washington, IL, please accept our thanks and appreciation for a job well done. You and your staff that I dealt with especially Travis and Jim were excellent to work with, both competent and attentive. We are happy with the job. I passed on the same sentiment to the adjuster. If ever you need a recommendation, I'd be pleased to provide it.
I would like to thank you and your crew for making this "transition" possible. I can tell that you guys are so in tune to being sensitive to folks who have been through a horrible and traumatic experience because everything was handled with such care. Thank you for everything!
Job was done in 2 days. That's faster than all planned. Great job too. Thanks for your hard work!
On behalf of the Tazewell County Firefighter's Association I want to thank you for helping make our 28th Annual Training School a big success!
Four hundred gallons of water poured through three floors of our house due to a broken pipe in an upstairs bathroom. These people were the epitome of honesty and integrity.
We believe SERVPRO of Peoria and North Central Tazewell County deserves the Better Business Bureau Torch Award for Marketplace Ethics. They exemplify reliability, honesty, service, fairness and respect.
We were very pleased with our SERVPRO experience. Greg was there for our last loss 2 years ago. Good to see the same people still working. He was familiar with us and our home. He is very professional, courteous and he knows his job well. We were very pleased with SERVPRO 2 years ago. We use SERVPRO if ever the need arises. Tell Greg & his helpers they did an excellent job!!
Thank you so much for all you have done! You guys were wonderful in a very stressful situation and I cannot tell you how much I appreciate your staff. I would absolutely recommend you to my friends and family members!
Trained VERY well for trauma, Great people, so grateful.
Everyone was very helpful & nice. We would recommend your company to anyone. As a matter of fact we did recommend you to our neighbor and they hired you for their home.
Out of the companies I called, SERVPRO had the fastest response time. We needed mold clean up fast before another project began. The sales rep was kind and so helpful. The crew of two ladies did an amazing job. Very satisfied with your company. Have been working with several on basement remodeling and your company has been the best/easiest to work with. Thank you!
We are extremely satisfied with your service, your team of carpenters, painters and plasterers were very professional, courteous and cooperative. The carpet cleaners were very thorough and did a fantastic job. We will recommend your company to anyone and everyone.
Excellent! Hard working, professional. sympathetic. Let's hope I don't need this type of service again but if I do, I will hire SERVPRO!
I cannot say enough good things about you all. You helped turn a bad thing into something good. It was like Xmas. Each time we opened a box our eyes would light up like a couple of kids. You turned a bad experience into a good one. Thank each and everyone of you. God Bless. We were very satisfied more than you will ever know.