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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Storm Debris

7/15/2020 (Permalink)

There are so many things that we can and will talk about when it comes to storm debris and how to stay safe when you’re cleaning and removing debris. However, today we’re going to talk about the different types of storm debris that you might find yourself dealing with. As with many damage situations, once you know what it is you are dealing with, it makes it easier to understand how to proceed and whether you can do it yourself or call a professional.

Debris Types:

  • Vegetative
    • This can consist of tree limbs and branches (piled on the public rights-of-way)
  • Construction and Demolition (C&D)
    • This debris comes from damaged buildings and structures. Materials can consist of:
      • Wood
      • Glass
      • Metal
      • Roofing material
      • Flooring material
      • Concrete
      • Etc
  • Hazardous Waste
    • Waste that is potentially harmful to human health or the environment is considered hazardous
  • White Goods
    • Household appliances are what make up this category of debris.
  • Soil, Mud, Sand
    • These are deposits from floods, landslides, and storm surges.
  • Vehicles and Vessels
    • This type of debris is damaged or abandoned vehicles.
  • Putrescent Debris
    • Debris of this nature is generally found in the form of decomposed animals.
  • Infectious Waste
    • Contaminated animal waste, human blood, pathological waste, discarded medical instruments are in this debris type.
  • Chemical, Biological, Radiological, and Nuclear-contaminated Debris
    • This debris is contaminated with hazardous materials from an explosive event with chemical, biological, radiological, or nuclear threat agents.

When you know what type of debris you are dealing with, you will understand the safety risks that are present when dealing with it. Remember, when it comes to storm or any other type of damage, you should always put safety first!

If you have damage to your home or business from debris, reach out to your local SERVPRO® for the cleanup and restoration:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


The Difference Between 1st, 2nd, & 3rd Degree Burns

7/8/2020 (Permalink)

Getting burnt in any situation is a scary and painful experience. When you do get burnt, it is important to be able to identify the severity of the burn so that you can decide whether you are going to need medical attention or not. We have found some sources that identify the varying degrees of burns. The links to those sites have been added at the very bottom of this post, but the following information is what we found to be helpful.

  • First-degree burns
    • “Superficial” burns
    • Affect only the outer layer of skin
    • Burn site is red, painful, dry
    • Most importantly - no blisters
    • Example - mild sunburn
    • Long-term tissue damage is rare; can produce scars
  • Second-degree burns
    • “Partial-thickness” burns
    • Involve the epidermis and part of the lower layer of skin (dermis)
    • Burn site looks red and blistered
    • Can swell and be very painful
  • Third-degree burns
    • “Full-thickness” burns
    • Destroys the epidermis and dermis
    • Can go into the subcutaneous tissue
    • Burn site can look white/blackened/charred
  • BONUS INFO.  - Fourth-degree burns
    • Go through both layers of the skin, underlying tissue, and deeper tissue
    • Can also affect muscle and bone
    • Nerve endings are damaged leading to loss of feeling in the area

From sunburns to cooking accidents, to out of control flames, when you know what kind of burn you’re dealing with you’ll know how to proceed. Health and safety come first!

For information on how we can help with the cleaning and restoration of fire and other types of damage.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Dishwasher Water Damage

7/1/2020 (Permalink)

Dishwashers are a helpful tool when it comes to keeping up with your dishes. It’s not uncommon for there to be issues with them though, especially as they age. One of the common issues you’ll begin to see over time is leaking. Here are some tips we’ve gathered that might help you avoid water damage.

  • Keep garbage disposals and sink drains cleaned and unclogged. The same needs to be done with drain baskets/filters. Many dishwashers are made to discharge the water from these areas. Clogs in any of these areas could lead to the water backing up through the dishwasher. (One way to avoid clogs is by pouring a cup of baking soda followed by a cup of vinegar down the drain opening, and then flushing it with boiled water.)
  • Check on the dishwasher door and waterline seals to make sure that the seals are in good shape. If seals are not in good condition, they could start leaking water; and a small leak can become a big problem if you’re not careful.
  • Float assembly/switch issues could lead to leaks as well. This is the system that keeps the dishwasher from overflowing with water. If the system doesn’t work you could find your dishwasher pouring water because it wasn’t alerted to stop filling up. If there are issues with this part it will need to be replaced.
  • Too much soap could cause a leaky situation as well. If there is too much soap put in, then the excess soap suds will do whatever they can to find their way out. It’s important to only use the recommended amount of dish detergent.

 There are so many other tips and tricks out there to help with keeping your dishwasher from leaking. All you have to do is look in the right places to find them. Just remember that if you do end up with water damage from your dishwasher, you can count on SERVPRO® for the cleaning and restoration of the damage. We are Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073



Black Mold

6/24/2020 (Permalink)


Black Mold (Stachybotrys Chartarum)

  • toxic green/black mold which can grow on material with a high cellulose content (fiberboard, gypsum board, paper, etc.) Growth occurs when there is (constant) moisture from water damage, water leaks, condensation, water infiltration, or flooding.
    • This mold is labeled as toxic because it produces toxins called mycotoxins.

Where black mold can appear:

  • Black mold can appear in pretty much any room inside your home (or business) if not taken care of. The following are only some examples of where it can be found.
    • Bathroom
      • This includes around the toilet/bathtub, between tiles, bathmats, towels put away wet, etc.
    • Kitchen
      • Dishwasher/fridge/washing machine seals, in appliances, in the fridge, dirty dish piles, under sinks, in cabinets, etc.
    • Laundry Room
      • Machine seals, under and in the appliances, under sinks, in cabinets, etc
    • Living Room/Home Office
      • Damp paper, potted plant water, AC units, etc.
    • Attics and Basements
      • Anywhere - Conditions are generally ideal for mold growth.

Be CAUTIOUS of how you proceed.

  • While you wait to get your home inspected, stay out of any affected areas as much as you can. Do not move furniture or other items affected by mold (this could contaminate other areas). Remediation and removal are the best way to proceed, and you'll find trained professionals who can help with this process at SERVPRO®.

For information on how we can help with mold problems, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Safety Equipment Every Business Should Have

6/17/2020 (Permalink)

Depending on the business you’re in, there may be different types of safety risks. Some jobs are more high risk than others and might require some extra safety equipment such as hard hats, specialty gloves, earplugs, or other such items. However, there are some safety items that it is a good idea to have on the premises regardless of what business you’re in. Remember, whether you are in an office, a factory, or any other work setting, you are still at risk for getting injured in some way.

Some items it might be good to have include:

  • Warnings Signs - Signs serve as a warning to the employees and the clients that might enter an unsafe area. “Wet floor” or “Electrical danger” signs are just two examples of these signs that could save people from injuries both major or minor. Even if you don’t have an official sign, even making your own and posting it in a visible area is better than not having them at all!
  • Gloves - There are many different types of gloves that you can have on hand. There are high protection gloves, and there are light protection gloves (usually latex or a thin rubber). Gloves can be an important protective item. Even simple gloves are good to have available, just in case.
  • Non-Slip Rugs - Slips and falls are common accidents. Non-slip rugs can prevent this in any work setting. They might not always be very stylish, but function over fashion certainly applies here!
  • Fire Extinguishers - This is certainly something that you should have in your business at all times. Fires can start randomly. Electrical fires, fires from unmaintained chemicals, and so many other things can happen without warning. Fire extinguishers can stop a fire from spreading too far out of control.
  • Cord Covers - Much like with the non-slip rugs, cord covers can prevent people from tripping over stray cords and wires from equipment or office tech.
  • First Aid Kit - This kit could be the thing that keeps a small problem from becoming a bigger one. By having bandaids, gause, alcoholic wipes, topical antibiotic creams, and other such items readily available, you ensure that small injuries are able to be taken care of before they become a bigger problem.

Here at SERVPRO®, we understand the importance of safety equipment. We hope that these tips are helpful to others. We know that having these conversations helps to keep us and the people around us safe, so we are glad to have them!

For information on commercial cleaning and restoration, please call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073




6/10/2020 (Permalink)

When solid ice forms inside thunderstorm updrafts, the result is hail. Hail falls from the sky and can cause incredible damage. It falls when it becomes heavy enough to go against the updraft of the storm, and from there, the speed at which the hail falls is determined by the size of the hail. For example, hail that is less than one inch in diameter can fall at speeds of  9-25 mph, while hail that is two inches or greater in diameter can fall at speeds of 44-72 mph.

This natural force commonly causes crop damage, property damage, and can even cause injury. However, we would like to focus on the property damage aspect of it. The property damage that can come from hail ranges in degree of severity. It could cause little dents in cars and small cracks in building windows. It could also leave damage as bad as holes and shattered windows in cars and buildings. During the storm, you could also wind up with secondary damage from water leaking into the building. Sadly you never know what will happen until it is already happening.

Your local SERVPRO® has experience dealing with the cleaning and restoration of hail and water damage. It is one of the ways we are Here to Help® after storm damage occurs to your property.

Don’t hesitate to call and ask what we can do for you:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Talking to Kids About Fire Safety

6/3/2020 (Permalink)

Kids are always excited to learn, but how they learn is incredibly important. You have to try not to scare them and you have to make the learning aspect fun. Luckily, this is possible when it comes to teaching children about fire safety. From fun character teachers to activities, talking to kids about fire safety is easier than it looks and well worth the time!

Remember, kids generally learn best when they’re having fun.

  • If you can make the learning experience entertaining and less scary, you will have a better time getting them to engage and retain the information. If they can remember a rhyme or a song about fire safety, it might just help them if they were ever in a situation and need to remember safety information. This can be done with “Stop, drop, and roll” information, as well as with books. The NFPA also has a youtube channel for kids. If it becomes a normal conversation, it becomes less scary, and it makes it a little easier for kids to stay calm during an emergency.

Introduce safety characters.

  • It’s no secret that kids respond positively to fun characters. That is why fire safety has had mascots like Smokey the Bear and Sparky. IT’s also another way to teach them in a fun way. If a cartoon dog will make it easier for a child to retain safety information, we say use that!

Let them be a part of the planning.

  • Kids will likely retain more of the safety information if they are involved in the planning process. Let them help with setting up a fire escape plan for your home. Let them help drawing a diagram or to time the escape test. Let them help change batteries in smoke alarms or check on extinguishers. Letting them be a part of the plan gives them a reason to think about what is going on.

Finally, just keep talking.

  • Don’t let the conversation about fire safety ever run dry. Educate yourself and educate them. At least once a month, talk to them about smoke alarms and the importance of not playing with fire. Ask them questions and answer theirs to the best of your ability. Like most things, as long as the lines of communication stay open, everything should be just fine!

If you experience fire damage, you can call us for the cleaning and restoration at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073




Carpets & Water Damage

5/27/2020 (Permalink)

It can feel very defeating when water damage manages to affect the carpeted area of your home or business. Carpets are very porous and incredibly difficult to dry on your own. When you place fans, the surface might dry to a point where you think you’re done with the process. However, there are other layers underneath that which might not be affected by a general use fan.

That is where we come in.

When it comes to the drying of carpet SERVPRO® Franchise Professionals do not mess around. Our techs will come in and use meters to judge the moisture levels in different areas in the carpet. They will also determine how deep the water damage has gone and how far the damage has progressed. They will then continue by strategically placing our dehumidifiers and air movers throughout the affected area. From there it is about moving the air at an effective rate and keeping the temperature at the best level. By the end of the job, each layer of the carpet is dry and it is more likely that you will be able to avoid resulting old damage.

We’re just here to do our best to make your damage feel, “Like it never even happened.”

For information about our water damage cleaning and restoration services, please call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Community Driven

5/20/2020 (Permalink)

Recent events have really brought the strength of communities to the forefront of peoples’ minds. With that, we have been presented the opportunity to show support for our communities and our local heroes.

Our three SERVPRO® franchises have always been community-driven, even with our big corporate backing. So when things went crazy, our first thoughts were, “How can we show that we are still available and happy to help during these times.” That is when we started reaching out to see where to start. If you’ve been following our social media or our photo gallery, you would see that lately, we have been working quite a bit with our local heroes. We started by bringing lunch to the medical workers as a thank you for putting the health of others before themselves. In doing so, we were supporting local pizza franchises as well; another group of people who were incredibly helpful and absolutely essential.

However, we didn’t want to stop there.

We want to make sure that our other local heroes are safe and taken care of as well. So we have been (and continue to be) applying disinfectant to the police and fire vehicles in our communities from Pekin to Peoria, and all the way to Galesburg and Macomb. It is important to make sure that those who are genuinely essential continue to be able to do the thing that makes them essential.

We are genuinely happy to be able to continue to be a part of our communities, especially when there is so much that people can’t do at these times. It’s just our way of proving to the people around us that we truly are Here to Help®.

For more information on our cleaning and restoration services, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Help to Make Your Business Resilient

5/14/2020 (Permalink)

Here at SERVPRO®, we understand how hard local, franchise,  and corporate business owners work to keep their doors open. That is why we do our best to continue to talk about our ERP’s and how helpful they could be for any commercial property in a damaged situation.

ERP’s are a profile built and customized to make sure that everything flows as quickly and safely as possible after the damage occurs. We come in and have a member of our team follow the owner, property manager, or whoever knows the building the best, and they locate all of the important safety locations and items. They will locate shut off valves, fire exits, extinguishers, and so many other things and will record where they are and the best ways to get to them. They will also build the most accurate and efficient contact list for the event of an emergency. This will help to streamline the process when you know who are the primary contacts and who is secondary in a loss situation. This and many other features are available to you once you get it set up. Once all of the information is collected, you are given a physical and a digital copy of the ERP for your convenience.

What is most important to note though, is that ERP’s are free. That’s right. They are free to build, free to use, and both the physical and digital copies of your ERP are free. Not only is it free, but it is also non-contractual. There is no obligation to use us if you find damage to your commercial property. We just hope that if we can make the situation easier for you before the damage happens, you might choose us to help you with the damage once it has already happened.

Our goal is just to make your commercial damage feel, “Like it never even happened.”

If your business suffers water, fire, or other types of loss, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Wind Damage

5/6/2020 (Permalink)

Wind can cause different levels of damage depending on the kind of wind that occurs. There are a variety of different types of wind, and knowing the types can be helpful in knowing how to prepare for and what to expect from each type of wind.

The first category of winds are “straight-line winds”. Straight-line winds are powerful, fast-moving surface winds. These types of wind do not have a rotational pattern but can still cause widespread damage. This includes:

  • Inflow winds
  • Downburst (both Microburst and Macroburst) 
  • Gust Front
  • Rear Flank Downdraft

There are also rotating winds, which generally include the more dangerous winds or straight-line/rotation hybrid winds. These consist of:

  • Tornado 
  • Dust Devil 
  • Waterspout 
  • Gustnado 

So when you are listening to the weather forecast before a storm comes in and they mention one of the wind types listed here, you should be able to prepare yourself for what is to come. If you feel like you need to take safety measures, you can take them ahead of time. For anything else, you can stay calm knowing that the wind might get a little strong, but you should be alright.

If you find yourself with wind/storm damage, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Recognizing Heroes - Firefighters

4/29/2020 (Permalink)

We here at SERVPRO® would like to take a moment to just recognize firefighters (in all positions and rankings). We understand fully the risk and the stress that goes into doing everything that they do. We would like to share some information and fun-facts about firefighters, and we hope it helps you to appreciate and understand them more than we are sure you already do.

  1. Firefighters require 100+ hours of training.
  2. In an emergency, firefighters generally only have two minutes to get in full gear and get to the scene of the fire.
  3. 50 hours is about what a firefighter works each week (according to the BLS).
  4. Heart attacks more commonly kill firefighters than any other danger they face.
  5. In the U.S. you can generally tell a firefighter’s rank by the color of their helmet
  6. The first official fire department was founded in Boston, MA in 1678.
  7. More than 50% of firefighters are volunteers.
  8. “Smokejumpers” are firefighters trained specifically in forest fires.
  9. Firefighters may also have paramedic certifications if it is required by their department.
  10. A fire department responds to a fire every 33 seconds across the U.S.

The most important thing to remember is that firefighters risk their lives doing what they do. They play an essential role in keeping everyone safe. So if you know a firefighter, give them a big thank you!

IF you find yourself facing fire damage, give us a call at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Leaking Sinks

4/22/2020 (Permalink)

If your kitchen or bathroom sink is leaking, you can find yourself dealing with water and possibly mold damage. The problem is, sometimes it is hard to know why it’s leaking and where it’s leaking from. So we wanted to go over a list of common causes of sink leaks so if you ever find yourself dealing with one you can go down this list and hopefully be able to either fix the problem yourself or better articulate the problem to a plumber/repairman.

  • Drain Leak: Leaks can come from a thinly sealed drain or from a  drain that is old and worn. It is possible to identify and fix this situation on your own by tightening the nuts located at the point where the pipes meet. However, if you feel uncomfortable doing it yourself, you can reach out to a plumber to check it.
  • Faucet Leak: This type of leak is easier to identify. Water puddling at the top of the sink when the faucet is turned on or water collecting under the sink can be big indicators. This is a problem generally caused by failing washers or worn-out gaskets, and possibly a faucet that needs to be completely replaced. Either way, you can generally take care of these problems on your own and should only need to call a plumber if you are uncomfortable attempting to do it on your own.
  • Leaks from the Rim Around The Sink: Simply put, this leak comes from an unsealed section between the sink and countertop. This can be fixed by re-caulking or tightening whatever connects the sink to the counter.
  • Loose Water Supply Connection: This leak is generally constant and is out of sight and fairly hard to identify. Usually caused by corrosion or a bad gasket in the connector. Tightening the connection or replacing the gasket can be the solution to the problem.
  • Clogged P-Trap: The P-section is a curved section of a pipe which prevents foul smells from seeping through the drains. If it gets clogged, it can prevent proper draining causing leaks. It’s possible you’ll just need to unclog it, but it might need to be replaced, which is definitely the job for a plumber.
  • Damaged O-Rings: This is what prevents leaks in the area where the faucet is being held in place. So if there is an issue with the O-ring, you could have quite the mess on your hands. Luckily this is something you should be able to just replace on your own.
  • Worn-Out Washers: This is one of the most common leak causes. Constant friction wears them out, and replacing them is something you can do on your own if you want to.
  • Corroded Valve Seat: Corrosion can be prevented with regular cleaning, but if the valve seat gets corroded to a certain point you would be better off contacting a plumber to let you know if it needs to be replaced or not.

Whatever the case, if you find yourself with water damage, you can call on us for the cleaning and restoration!

Reach out to your local franchise at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073



Fast 24 Hour Service

4/15/2020 (Permalink)

You never know when damage is going to hit. You could have a fire in your kitchen while trying to make breakfast. Your pipes could burst in the middle of the night. You could come home from work after a storm blows through to find that the roof is damaged and water and debris have managed to get all over your living room. You could even be at work one day and suddenly there is a hole in the wall and a vehicle in the lobby. You can plan for events like these, and you certainly should, but there’s no way of knowing exactly what will happen and when.

That is why your local SERVPRO® is here 24/7 to help with the cleaning and restoration of your property. We understand that there are just some things that are out of your control, and when you need help, you need it ASAP. So our men and women are on-call and ready to do everything they can to make your damage feel, “Like it never even happened.”

Call us any time at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Roof Safety

4/8/2020 (Permalink)

When you own a business, there are several maintenance issues that you fear when it comes to the property you own. One of the worst issues you could face is roof damage. A damaged roof can lead to water damage to ceilings and floors, damaged merchandise or technology, and even worse, it could lead to injuries for employees and customers. So what can you do to protect your business’s roof?

  • Have the Roof Inspected
    • Of course, you will be able to tell if there is something obviously wrong with your roof. However, the only real way to tell if you have any structural damage to that area is to call in a professional. Not only will a roofing professional know what to look for, but they will also know how to inspect the area safely.
  • Make Small Repairs Now
    • By making small repairs when the weather is good and you have the time, you reduce the possibility that those small problems will become bigger problems. By not putting off the small repairs, you will save yourself a great deal of extra work in the future.
  • Check for Drainage Issues
    • Roofs are built to be able to drain excess water and debris from them to keep them structurally sound. If there are drainage issues on the roof of your building, it could lead to the extra weight that could cause leaks, collapses, and possibly mold if the water and debris sit for too long. So make sure that draining areas are clear of anything that could cause problems.
  • Seal Up Roof Protrusions
    • Things that stick up from inside the building—such as skylights, ventilation systems, and cooling systems can lead to problems if they aren’t sealed correctly. This is less likely if they are properly sealed.

If you do find yourself with damage that comes from or is on the roof of your property, you can always call your local SERVPRO® for the cleaning and restoration. We are always Here to Help®.:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Our Personal Protective Equipment (PPE)

4/8/2020 (Permalink)

At SERVPRO®, we understand that welcoming our men and women into your home or business at this time may seem stressful. We know that there are plenty of health concerns and that people are doing everything they can to avoid spreading any sickness to others. That is why our teams are fully prepared to take care of our clients and keep our Heroes safe as well by supplying our technicians with the proper Personal Protective Equipment (PPE). The following are some of the precautionary tools our people are supplied with to keep them safe on the job.

  • Full face respirators
  • Two-layer protective rubber gloves
  • A-60 full tyvek suits
    • With booties and hoods

We have every intention of making sure that the technicians who clean and restore your property are doing everything they can to avoid bringing anything into your property. We are also doing everything we can to help keep our workers safe during this time. We appreciate all of our employees and their drive to keep serving our communities during this time. We also want to thank the communities we serve for continuing to trust us during this time.

Stay informed. Stay safe. Stay healthy.

If you find yourself needing cleanup and restoration from fire or water damage, please call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Lightning Damage

4/1/2020 (Permalink)

Lightning is one of the most dangerous parts of a storm, and it is completely unpredictable. There are so many things that could happen when lightning strikes, and when it strikes your property you could be looking at damage not only to the structure but to the contents of it as well.

The following are things you need to prepare for in the case of a horrible storm:

  • Fire danger
    • Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with them. It is most common in the attic or on the roof of a house and is easily conducted by wiring or pipes. When the current passes through wires, it will commonly burn them up. This presents a fire ignition hazard in and around the wiring.
  • Power surge damage
    • If any of the home's electrical wiring is struck, the explosive surge can damage even non-electronic appliances that are connected. Even the home's electrical system could experience a surge that could cause potentially significant damage to anything connected to it.
  • Shock wave damage
    • Shock waves created by lightning produce the thunder that we hear, and at close range, these waves can be destructive. It can easily fracture concrete, brick, cinderblock, and stone. Lightning's shock waves can blow out plaster walls, shatter glass, create trenches in soil and crack foundations (shrapnel is common secondary damage).

The important thing to remember is that if you find yourself dealing with lightning damage, you can count on SERVPRO® for the cleaning and restoration of your property. We’ll use our years of experience to make it, “Like it never even happened.” 

You can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Proactive Cleaning

3/25/2020 (Permalink)

A Message from SERVPRO:

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment
  • Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call us today!

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Using Air Scrubbers for Fire Restoration

3/18/2020 (Permalink)

After a fire, there is generally a pretty strong scent of smoke and burnt materials. This can make it difficult to stomach going back into the area where the loss occurred. That is why after a fire you should contact your local SERVPRO®. Our teams are trained to work with machines that are specifically designed for air filtration.

Our air filtration devices are used for mold jobs and fire jobs; but why are they so important for fire jobs? These machines are able to pull damaging particles out of the air. The particles which could normally cause health issues for the people or animals within the property. It pulls the dust and debris that might be invisible to the naked eye out of the air, through a  filter, and send the clean air back out into the surrounding space. The same technique that removes the particles from the air also removes the odors from the air. This is just an added benefit to having SERVPRO® handle your fire damage.

Remember, we are always Here to Help®.

Call us for your fire cleanup and restoration needs at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Staying Healthy & Avoiding the Spread of Germs

3/16/2020 (Permalink)

There has been quite a bit of buzz lately about health concerns and how to prevent them. We have compiled some tips from reputable sources for ways to keep yourself and those around you safe and healthy.

  • Clean your hands thoroughly and often.
      • Effectively washing your hands is the best (and easiest) way to prevent illness and infections. Wet your hands and wrists, then apply soap. Scrub hands for at least 20 seconds until the soap gets bubbly. Remove jewelry to clean underneath it. Rinse hands clean, dry with a clean paper towel, and do not touch the sink and faucets directly after washing. Use the paper towel to turn off the faucet and open the door. (Don’t forget to avoid touching your face!)
  • If you don’t have soap, use hand sanitizer.
      • Take about a dime-size dollop in your hand and cover the whole surface; front and back. Rub it in until hands are dry.
  • Put distance between yourself and other people.
      • Stay home except to get medical care. Avoid going to work, school, or public areas if it is possible. Avoid using public transportation as well. It could also be beneficial to not share personal items.
  • Use protective gear when you feel it’s necessary.
      • If you are cleaning or coming into contact with something that could infect you with the virus, you should wear the proper gear. Facemasks and gloves are very helpful if they are available to you.
  • Keep germs to yourself.
      • Cover your nose and mouth with a tissue when sneezing, coughing or blowing your nose. You can also use the inside of your elbow. Discard used tissues in the trash as soon as you can. Always wash your hands after sneezing, blowing your nose, or coughing, or after touching used tissues or handkerchiefs.
  • Make sure to clean and sanitize your home.
    • Clean countertops, telephones, toys, cups, or bathroom sinks, and all other surfaces that come into contact with people who could be carrying a virus.

If you find yourself in need of professional cleaning for your home (or business) you can always contact us. We are Here to Help®.

Call us with your questions about our professional cleaning services at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073






Water into Mold - Secondary Water Damage

3/11/2020 (Permalink)

Water damage can be devastating and messy. Getting water completely removed from your property can be a long and frustrating process. You need to make sure that the walls, floors, furniture, and pretty much the entire building is dry before you can rest easy. Even then there is something you still need to watch for.

When water goes a certain amount of time without being dried, your home and anything within it that was affected by the water damage is at risk for mold growth. The longer you wait to get it dried, the more likely it is that you will find mold, and the more likely it is that the mold will start to spread and get worse. Mold is present almost everywhere, and the microscopic spores float along in the air. The spores may enter your home through windows, doors, A/C systems, and through other channels as well. Because mold spores thrive on moisture, they can quickly grow into colonies when exposed to water damage in a home or business. 

Luckily, whether you have water or mold damage, you can count on your local SERVPRO® for the cleaning and restoration. Our teams will come in and dry out your property, and if there is mold present you can count on our teams for the mold remediation as well.

It’s just one of the many ways that we are Here to Help®.

If you are looking to avoid primary and/or secondary water damage, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Commitment to Training

3/4/2020 (Permalink)

When you find yourself dealing with any type of damage, it’s important to know that the people helping you with the cleaning and restoration of your property are trained to do the best job possible. SERVPRO® of North Central Tazewell County, SERVPRO® of Peoria, and SERVPRO® of Galesburg and Macomb make sure that the people we choose to be on our teams are trained to earn the title of SERVPRO® Hero.

From the moment our men and women are hired, they are trained in property damage restoration. This training is ongoing at the SERVPRO® Corporate Training Facility, and with regular IICRC training at the home office of our three franchises. With all of our industry certifications for both the cleaning and restoration process and for training, you can rest assured that our staff is equipped with the knowledge to restore your residential or commercial property.

Our training program consists of:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

This dedication to training and constant improvement is what makes it possible for us to make your damage from fire, water, storms, and other sources truly feel, “Like it never even happened.”

If you need the help of our trained Franchise Professionals, give your local SERVPRO® a call!

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

ERPs - Make a Plan that Could Save Your Business After Loss

2/26/2020 (Permalink)

FACT: Between 40%-60% of businesses do not recover from damage from fire, water, storm, etc.

FACT: Businesses that suffer from damage and have a plan in place for how to handle the aftermath have a better chance of reopening their doors once everything is cleaned and restored.

FACT: This is the exact reason that SERVPRO® franchises everywhere have been helping businesses develop and enforce Emergency Ready Profiles.

We talk about this subject all the time because we believe it is incredibly important. Businesses suffer from the same damages that homes do. Fire, water, storms, and all kinds of other damage have the potential to bring about the end of a business if there are not certain measures and safety nets put in place.

We want our local business owners to know that they can plan ahead with an ERP. The profiles come in a physical and digital format for ease of access. The benefits of the profile also include:

  • A no-cost assessment of your facility
  • A concise Profile Document that contains critical information needed during an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider (without the need for a contractual obligation).
  • An established chain of command for easy contact once it is time to start authorizing work.
  • Documented facility details, i.e.:
    • shut-off valve locations
    • priority areas
    • priority contact information
    • and so much more!

It really is free to set up an ERP with your local SERVPRO® and you will be setting yourself up to better restore your business for your clients, your employees, and yourself if something were to happen to your commercial property. It’s better to be safe than sorry, so take a chance on us!

To find out how you can set up an ERP for your business, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Prepare for Floods Before Flooding Season Starts

2/19/2020 (Permalink)

It seems like there has been quite a bit of flooding in Central Illinois in the last couple of years. Just last fall, Peoria was hit hard with flooding from a major storm. Businesses and homes alike have been damaged by water and debris. We wanted to take some time to talk about how you can prepare yourself and your property before a flood hits to minimize the damage and (most importantly) injury.

Be Aware

  • To really stay on top of floods, it’s important to know what is coming. Pay attention to your local weather stations and don’t ignore weather alerts that are sent to your phone. It might be wise to purchase an emergency weather radio in case the power is lost in your area. Know what each of the weather alerts means and be ready to evacuate if necessary.
  • If you have flood insurance, be sure to contact your agent/insurance company to figure out what will be covered if you do experience damage. Many people find out too late that certain things aren’t covered by their policy. Make sure you are not one of those people.

Prepare Your Property and Your Emergency Kits

  • The landscaping of your property could help divert water from the building to lower the amount of damage that could happen to it. If the ground around the building slopes away in all directions or there is a dry creek bed or rain garden to filter rainwater runoff, the property stands a better chance of deflecting some of the possible damage.
  • Sump pumps sometimes fail. If yours stops working due to flooding, a standby generator could help to switch it back on and prevent flood damage.
  • Emergency kits should be developed not only for people who could be in the building at the time of a flood but also for pets. A kit should include important documents, first aid supplies, non-perishable food, water, chargers and power banks, and any medications that might be needed.
  • If you have time before the water hits, take the time to elevate important objects to the highest point you can and unplug any electronics that could end up in the water. Clear debris from gutters and downspouts, and anchor any fuel tanks as well.

Create an Evacuation Plan

  • To avoid being trapped, evacuate before flooding starts. Know and follow the directions from local officials or seek high ground for localized flooding.
  • If you get trapped by water,  do not enter flooded areas or moving water on foot or in a vehicle.

These tips should help to keep you, your loved ones, and your property safe during a flood. Just keep in mind that your property can be replaced, you can’t be. Stay safe and stay dry!

If you find yourself facing flood damage, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073



Fire Dispatch Sequence

2/12/2020 (Permalink)

There are certain steps that we take when it comes to going onto a fire scene. There are also certain steps that we want people to know when they are dealing with a fire, whether they are the owner of the property or the insurance agent assigned to the client. The following are things that should be considered or remembered in a fire situation before our teams even have a chance to show up and alleviate the issue.

Key Questions for the Insured

  • Home/Business phone number for contact?
  • When (date and time) did the loss occur?
  • Is water Damage present from the fire being extinguished?
  • What was the source of the fire?
  • Has the source been stopped, repaired, or replaced?
  • What is the extent of the damage?
  • What areas have been affected?
  • How bad is the odor/does the area need deodorizing?
  • Is a board-up required?
  • Is water/electricity available?
  • Any personal injuries?

Emergency Fire Damage Tips

  • Limit movement in building to prevent further damage.
  • Place dry, colorfast towels on carpeted traffic areas to prevent further messes.
  • If electricity is off, empty the fridge and prop doors open.
  • Wipe soot from chrome faucets/ appliances.
  • Do not attempt to wash any walls/ painted surfaces or shampoo carpets without first consulting with a SERVPRO®  Franchise Professional.
  • Talk to a professional before you clean any electrical appliances damaged by fire or water.

Fire Damage Services From SERVPRO®

  • Emergency Response: Reduce Loss Severity/ Pretesting for Restorability
  • Contents Cleaning Specialist: On-site/Move Out
  • Structural Restoration Services
  • Large Loss Completion with Trained Crew Leaders

If you find yourself facing damage from fire and smoke, keeping these tips and questions in mind might help you keep a level head and stay safe while you deal with the aftermath of the situation.

If you find yourself dealing with a fire in your home or business, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

24 Hour Service - Water Scenario

2/5/2020 (Permalink)

Imagine this:

It’s the beginning of the year and snow is falling. You’ve just arrived home from work and shuffling your kids back and forth from practices. You’re trying to figure out what to do for dinner, even though it is already coming up on 7:30 at night. You open the door to your house, kick off your shoes, and suddenly you hear it. A sound like a garden water fountain, and it’s coming from your unfinished basement.

You rush down the stairs barefoot and by the time you reach the bottom of the steps, you’re standing in an inch of water. How did it happen? What is the source? You walk carefully through the water, which by this point is nearly freezing, and you see that in the corner of the basement, you have a burst water pipe. Seems like the cold didn’t agree with the old pipes and now you have a small pond still forming in your basement!

You know what to do next. You make your way to the main water shutoff, and you turn it off to stop the source from pouring out any more water. You go back upstairs and realize that there’s no way for you to get all of that water out of the basement on your own. Even if you could, you don’t have the equipment to dry it out quickly enough to avoid mold growth. You get on your phone and realize that by now it is 8:00 at night. What are you going to do?  Who are you going to call?

If this type of situation ever happens to you, don’t hesitate to call your local SERVPRO®. Our water techs are on call 24/7 and are fully prepared to get into a vehicle and come to your aid. We realize that water damage never happens at a specific time. So day or night, you can count on us to be Here to Help®.

For the cleanup of your water or fire damage no matter when it happens, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

The Importance of CE Classes

1/29/2020 (Permalink)

Continuing Education Classes are courses that give insurance professionals a chance to keep their licenses up to date. The courses present updated information within the insurance field for agents, adjusters, and other insurance positions, keeping them up to date with the current state of the industry. When the attendees complete the course, they earn credits for the hours they put in and their license is renewed and up to date.

SERVPRO cares deeply for and supports the continuing education of the insurance professionals in our communities. We host classes and we take the time to make sure that we reach out to as many people as we can to keep them up to speed on what is being offered. We offer classes in Pekin, Galesburg, and Macomb throughout each year. It gives us the opportunity to form bonds and understanding with those who attend. It also gives us a chance to sit in and get a better insight into what is currently happening in the industry that we work so closely with. Not to mention, working with the instructor Todd Davis is always a good time! 

So, if you or someone you know is in the insurance field, and you need to keep up to date with your insurance credits, please contact us! We are Here to Help®!

Contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Remove Unappealing Odors From Your Business With the Help of SERVPRO®

1/22/2020 (Permalink)

We’ve all experienced it. You walk into a restaurant, shop, or office building and you‘re suddenly hit with a scent. Sometimes it’s just a very strong smell, like a curry or a cleaning chemical. Sometimes it’s a scent that makes you feel like you’re going to see your breakfast in reverse. While there are some smells that you can open a window or door and let fade out of the building, there are some scents that linger for far too long. This can lead to a number of issues that could hinder the success of your business.

  • Scents bothering employees.
    • Employees exposed for long periods of time to certain smells are likely to become irritated or possibly sick. Imagine spending your entire day in a building with a dead critter in the HVAC system. The smell could cause morale to fall and it could actually lead to employees finding ways to either speed through the workday or not show up at all.
  • Scents bothering clients.
    • Word travels fast these days. If your business has even one flaw that could affect the customer experience, it will be talked about and people will begin to avoid coming to your store or restaurant. Example: no matter how much a person likes seafood if a restaurant smells like bad fish that person will avoid it at all costs.
  • Odors and their causes ruining building furniture and possibly merchandise as well.
    • If you are a business that sells goods, and there is a particularly bad and penetrative smell, you can expect that to goods you are trying to sell will be affected as well. Food will begin to taste wrong and furniture could start to absorb the smell.
  • Possible illnesses.
    • Depending on the source of the stink, you could be putting yourself and the other people in the building at risk by not taking care of the source and the scent. Dead critters, sewage, and other biohazards that produce certain smells could be releasing certain toxins into the air. Breathing it in could lead to minor or major illness depending on the source.

So if you are dealing with an odor that you can’t seem to get rid of, contact your local SERVPRO®. We have the equipment and the training to know how to remove odors and tackle the source as well. We will do whatever we can to make your stinky situation, “Like it never even happened.”

You can contact us for your cleaning and restoration needs at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Winter Storm Warnings to Watch Out For

1/17/2020 (Permalink)

We covered a similar topic around this time last year. It seems like a good time to cover it again given that last weekend we were hit with snow and now we’re looking at more snow coupled with freezing temperatures.

Knowing what your weather report is trying to help you avoid is important. The following are warnings that can be put out during the winter in Central Illinois. So when you’re keeping an eye on the weather channel or the online weather broadcasting, remember these terms.

Wind Chill Advisory: Wind chills of -15° to -24° expected. These winds could be dangerous.

Wind Chill Warning: Wind chills of -25° or colder are expected and can be life-threatening.

Ice Storm Warning: Dangerous accumulations of ice will appear. They will likely result in power outages, tree damage, and unsafe driving conditions.

Heavy Snow Warning: Snow accumulations of 6+ inches. Watch for hazardous travel conditions.

Winter Weather Advisory: Cold, ice, and/or 2 - 5 inches of snow are expected.

Winter Storm Watch: Severe winter weather, such as heavy snow or ice, is possible within the next day or two.

Winter Storm Warning: Severe ice and/or 6+ inches of snow are going to start soon/now.

Blizzard Warning: Expect heavy snow, strong winds, blinding snow, near-zero visibility, deep drifts, and life-threatening travel conditions.

When these warnings are sent out, it is important to get to cover and prepare to stay indoors for as long as is necessary. You can replace cars, you can repair your home, but your life isn’t worth risking.

If you find your home or business damaged after a winter storm, you can contact us for your cleaning and restoration needs at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073


Beyond the Flames - Secondary Fire Damage

1/10/2020 (Permalink)

When thinking about fire damage, the initial thought is usually the immediate burn damage from the flames; the primary damage. However, what some fail to think about until trying to clean up the damage, is the mayhem that can be left behind by the smoke and soot from the fire. That is secondary damage, and it can be more of an issue than it initially seems. 

To start, soot and smoke can be incredibly difficult to clean, even from surfaces that are generally easy to clean. Smoke and soot can spread quickly and can cover items even in unforeseen places. Items you love or cant replace can be damaged and stained horribly. Soot and smoke are black and difficult to remove.

There is a smell that comes with smoke and soot as well. Think about what it’s like after going camping or having a party with a bonfire. The smell from the burning wood will generally linger in hair and clothing until they are washed, and sometimes it’s a hard scent to stomach. Now think if with that burning wood there was plastic, clothing, furniture, and other items made of flammable materials. That’s a smell that can’t really be fought with a room spray. It’s tough to live with and even tougher to get out.

What’s worse is that it can be hazardous to the health of anyone who comes into the area. For instance, carbon monoxide, hydrogen, ammonia, nitrogen oxides, and tar can come from burning carbon materials. Other materials can produce harmful particles as well, and even wood can produce many of the chemicals also found in cigarette smoke.

So what do you do if you find yourself dealing with secondary fire damage?

The best thing you can do is reach out to your local SERVPRO® Franchise Professionals, and ask them if there is any way that you can get our teams out to get your home (or business) back to its original state. We have teams of people who are trained to come in and do the job quickly, correctly, and safely. We also have Esporta equipment within our Central Illinois franchise, giving us the ability to clean individual items like clothing, furniture, and other costly items of secondary fire damage.

So if you find yourself dealing with the aftermath of a fire, let us handle it with you. Give us a chance to make it feel, “Like it never even happened.”

You can contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073



Emergency Water Damage Tips

1/2/2020 (Permalink)

This is our first post of the new year. We want to start the year off right by reminding you of some very simple water safety tips that could help you stay in control during a water damage situation.

(Note: These tips are for clean water damage situations only. If you are dealing with dirty water or water that poses potential health risks, call professionals to handle everything as soon as possible.)

  • If you can, start by shutting off the water source.
  • Remove excess water by mopping and blotting affected areas.
  • Remove and prop up wet upholstery cushions to get a more even drying of the surface.
  • Place aluminum foil or wood blocks under furniture legs. This will help to prevent them from soaking up moisture from puddles on wood floors or from soaked carpets.
  • Hang furs and other leather goods separately at room temperature. These items are more susceptible to damage from water.
  • Remove oriental or other colored rugs from wet carpeting. Leaving them on wet carpeting could result in colors bleeding from the decorative rugs into the permanent carpeting (which could affect wood floors as well). This can also be said for books magazines and other colored items.
  • Do not use a regular vacuum to remove water. This could ruin the machine or result in electrocution.
  • Do not turn on ceiling fixtures if the ceiling is wet. Keep out of areas where ceilings are sagging from retained water.

These tips should keep you from having any further issues once the damage has already been done. Remember you can always call your local SERVPRO® for your cleaning and restoration needs. Whether it’s fire, water, storm, or other damage types you can always count on us to do whatever we can to make it, “Like it never even happened.”

You can contact us at:
SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Post-Construction Cleanup

8/16/2019 (Permalink)

Construction can take place in both residential or commercial settings, and the mess left behind. However, while the mess in a residential setting can get in the way of household life, construction mess in a commercial setting can get in the way of the way your business runs. There’s nothing quite like having to watch your step while trying to get work done to make employees want to call in sick or influence clients to take their business elsewhere. So instead of taking the time out of what is surely a jam-packed schedule to do the cleaning yourself, why not call SERVPRO® to do the post-construction cleaning for you? Our SERVPRO® heroes are trained on how to make sure that the major and minor aspects of post-construction clean are taken care of properly and promptly. If you choose us, you can rest assured that we will do everything we can to make your construction job and mess feel Like it never even happened®.

You can always contact one of our franchises at:

309-346-5600 | SERVPRO® of North Central Tazewell County

309-637-7300 | SERVPRO of Peoria®

309-342-0073 | SERVPRO® of Galesburg and Macomb

Extreme Summer Weather in Central Illinois

7/30/2019 (Permalink)

Some areas experience hurricanes, monsoons, earthquakes, and other large disaster situations. When you live in areas like Central Illinois, you luck out as far as not needing to purchase earthquake or hurricane insurance. However, it doesn’t mean that people in Central Illinois are completely safe from natural disasters.

What do we need to look out for here in Central Illinois?


  • These violent, rotating columns of air extend from thunderstorms to the ground, with damage paths generally less than 100 yards wide and a couple of miles long. At their worst though, tornado damage paths can be up to a mile wide and 50 miles long. Tornadoes can happen at any time of year, making them a constant risk factor in areas that are prone to them. 
    • On average there are 31 tornadoes per year in Illinois, most of which produce winds 60 to 112 mph, with more violent ones producing winds up to 318 mph.


  • Flooding can be a fast process or it can take hours/days to come to develop. Whatever the case, it is no joke. Flooding results in the most fatalities nationally and makes up 75% of the presidential disaster declarations. Illinois has had thirteen flooding fatalities since 1995, and seven of those occurred in a vehicle during a flash flood.
    • Note: This is no surprise considering that flash floods are the most dangerous types of floods. Flash floods often follow from heavy and slow-moving thunderstorms. Generally occurring with little to no warning and during the night, this type of flood is quick to develop and hard to defend against.


  • Thunderstorms are common and the cause of a great deal of damage throughout the year. By producing tornadoes, damaging winds, lightning, hail or heavy rain, thunderstorms can be a gateway to a myriad of problems.
    • People are more often killed by lightning than tornadoes, the majority of which occur in open fields or around trees. In 2001, Illinois ranked second in the United States for lightning fatalities.

The most important thing is to be prepared and stay safe. While the storms we get here in Central Illinois might not have the initial impact of larger storms that appear closer to oceans or statewide fires, you can’t ignore the threat posed in our state during the spring, summer, and fall.


If you experience storm damage to your home or business, you can always contact SERVPRO® for your cleaning and restoration needs.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Biohazard Cleanup

7/15/2019 (Permalink)

Anything that requires special protective gear to be cleaned up is better left to professionals. Without proper training, you run the risk of exposing yourself and others to contaminates. Luckily, our teams here at SERVPRO® are meticulously trained for these exact types of cleanup situations.

Biohazards are defined as

“a biological agent or condition that is a hazard to humans or the environment

also: a hazard posed by such an agent or condition.”

Biohazards are no joke. Exposure can lead to short or longterm illness and even death in extreme cases. That is why our employees are trained for the cleanup of biohazard issues like:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Every single one of these listed biohazards poses some sort of health risk. Sewage can spread illnesses through fecal matter. From accidents and deaths, there can be bloodborne contaminates. Animal waste and remains can carry all kinds of bacteria and diseases as well. As for meth-lab and other crime scene cleanups, those can be self-explanatory. These things, if not properly protected against, can be incredibly dangerous and anyone who isn’t properly protected or prepared should not attempt to handle it themselves.

In the case of commercial buildings, there are OSHA regulations that need to be followed. Employers have to take these regulations seriously. Companies that don’t have the training to handle hazardous waste need to bring in companies that can. There are specific protective gear and tools that trained companies specializing in cleanup are able to access. It’s important to call in professionals when your company isn’t explicitly trained for this type of cleaning; because if your untrained employees are made to clean hazardous material when they aren’t prepared, it could result in injuries and lawsuits.

Keeping all of this in mind, that is what companies like SERVPRO® are here for. We exist to make sure that people who shouldn’t be handling dangerous materials don’t have to. We’ll always do our best to make your situation Like it never even happened.


You can always contact us for your cleaning and restoration needs.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Candle Safety

7/12/2019 (Permalink)

Candles are commonly found in homes. However, they can also be found in commercial buildings like churches, restaurants, or spas. When you make the choice to light a candle, you need to keep safety measures in mind.

First, let’s get some facts straight.

  • 8,700 residential fires are caused each year by candle accidents. These include
    • 2% of reported home fires
    • 3% of home fire deaths
    • 7% of home fire injuries
    • 4% of the direct property damage in home fires
  • Nearly one-third of home candle fires start in bedrooms due to people falling asleep and leaving candles lit and neglected. Bedroom fires cause 30% of the associated deaths and 50% of the associated injuries.
  • On average, 23 home candle fires are reported each day.
  • The top 3 days for home candle fires are New Year’s Day, Christmas and New Year’s Eve.

From this, you can see that more often than not the cause of a candle fire comes from the neglect of an open flame. These fires can also come about from inappropriate placement of a candle or accidental bumping/knocking. So the question that you need to ask is, “What are the best practices to help avoid damage and loss from a candle fire?” This question can be answered by the information put out by the National Fire Protection Association and the National Candle Association.

  • Blow candles out whenever you leave the house or even if you leave the room.
  • Stay alert. Do not fall asleep when a candle is lit. It would also be wise to avoid drinking or using other sense inhibiting substances while candles are lit.
  • Keep candles in an open area (at least one foot away from any flammable objects.)
  • Before burning, always trim the wick to a ¼ inch. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • Use long matches or a long-reach lighter.
  • Keep hair and clothing away from flames.
  • Use sturdy candle holders that are heat/fire resistant.
  • Avoid drafts, vents or air currents.
  • Never touch or move burning candles.
  • Never use a candle if oxygen is used in the home.
  • Avoid burning candles all the way down.
  • Never use a candle as a night light and be very careful using them during a power outage

Candles are a fun decoration, and there is no denying the relaxing beauty they give off when they burn. By following safety tips, you can help keep your home/business from burning, and the only thing you’ll need to worry about is whether everyone will like the scent of the candle.




If you experience damages from a candle fire you can always contact us for the cleaning and restoration of your home or business.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Sewage Backups

7/8/2019 (Permalink)

There are plenty of things that can happen to a structure that you hope never will, such as fires or floods. However, few things that can happen to a building are as stomach turning as sewage backups. That said, let’s take a look at what causes this nasty type of damage and what you can do to help yourself avoid it.

What is a sewage backup?

  • “A backup occurs when sewage overflows from your tub, toilet, sink or any drain in your home.  Backups are more common in older homes and homes with basements.”


  • Aging sewer systems
    • Aging systems are becoming a more common issue with some sewage systems being 30+ years old. These systems can have blockages or pipe corrosion issues.
  • Combined pipelines
    • Combined pipelines become an issue during storms when natural/flood water begins to overfill the space shared with raw sewage pipelines. Overflow can come into a structure through.
  • Tree roots
    • When tree roots reach for moisture, it’s not unheard of for them to try and find it in sewer line cracks and service pipe joints
  • Sanitary main blockages
    • Occurring in a city sanitary main, if this type of blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains.

How to prevent backups

  • Dispose of Grease Properly
    • Grease can clog drains, property owner's line, or the main sewer by causing the line to constrict. Dump grease in heat safe, sealable containers.
  • Dispose of Paper Products Properly
    • Paper towels, disposable (and cloth) diapers, and feminine products don’t dissolve properly and can stop up the plumbing. You should only flush appropriate paper products.
  • Replace your line with new plastic pipe
    • This could help to keep tree roots from sneaking their way into underground pipes.
  • Illegal Plumbing Connections
    • Do not connect French drains, sump pumps, and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any illegal connections.
  • Install a Backwater Prevention Valve
    • This fixture is installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in.

Keeping this information in mind, if you happen to find yourself dealing with damage from a sewer backup contact your local SERVPRO® to help with the cleanup and restoration of your home or business.




SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Indoor Air Quality

6/20/2019 (Permalink)

All building types should be checked when it comes to indoor air quality. If people live or work there, they should be breathing clean air. However, there are extra risks that come with not having healthy air in a commercial building, risks that include poor health inspection grades or businesses being shut down. By taking action and monitoring the levels of indoor air, you can help to ensure the safety of those who come through.

The Consumer Product Safety Commission informs that “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities.” The cause of these air pollutants include:

  • Combustion sources - oil, gas, kerosene, coal, wood, tobacco products
  • Building materials and furnishings - deteriorated, asbestos-containing insulation, wet or damp carpet, and cabinetry or furniture made of certain pressed wood products
  • Products for household cleaning and maintenance, personal care, or hobbies
  • Central heating and cooling systems and humidification devices
  • Outdoor sources - radon, pesticides, and outdoor air pollution

Some of these pollutants only become issues over long periods of time, but whatever the case, they’re still detrimental. This is because humans spend on average about 90% of their time indoors. When you spend that much time indoors in a building with poor air quality and poor ventilation, you expose yourself to a myriad of health problems.

The best thing you can do is make sure to get the air in your building tested for anything that might be dangerous. You can also prevent problems by controlling the sources of air pollution, changing filters regularly, and monitoring the humidity. Taking care of the air is just part of taking care of yourself and the ones you care about. Why risk it?



If mold or other messes are affecting the air in your business (or home) you can contact SERVPRO® to help with the cleaning and restoration of your property!

SERVPRO® North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Local Emergency Relief Services

6/13/2019 (Permalink)

This is going to be a short and sweet post about emergency relief services in Central Illinois. It’s important to know who you can contact in the case of a natural disaster in Central Illinois, especially considering we’ve already had a few tornado warnings this year and this last winter was a tough one. So here are some contacts that you can reach out to in the case of an emergency

  • Red Cross
    • Central and Southern Illinois Region Headquarters
      • 309-677-7272 or 844-319-6560
    • Central Illinois
      • Peoria: 309-677-7272 or 844-319-6560
      • Bloomington, IL:309-662-0500 or 844-319-6560
  • Local Illinois Emergency Management Agency
    • Ms. Dawn Cook - Tazewell County EMA
      • (309) 925-2271
  • The Illinois Disaster Center
  • The Salvation Army
    • 243 Derby Street, Pekin | 309-346-3010
    • 2903 W Nebraska Avenue, Peoria | 309-682-8886
    • 510 N Kellog, Galesburg | 309-342-9168

There are plenty more contacts for emergency situations if you look them up, but these are the main ones for Central Illinois. Knowing these contacts can help get you to safety and can help you recover from a disaster quicker than you would if you were to try to handle the aftermath on your own.

If you experience damages from storms or other natural disasters, you can reach out to SERVPRO® to help with the cleaning and restoration of your property.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

SERVPRO® Vandalism Cleanup/Restoration

6/12/2019 (Permalink)

The common mental image for vandalism is profane words spraypainted on the sides of city buildings or train cars or damaged property in the neighborhood playground. There is so much more that constitutes as vandalism though. Furthermore, vandalism can happen on much more than just large buildings and cargo vehicles.

The following are some interesting facts and statistics on vandalism and graffiti.

  • The definition of vandalism is damage that occurs when someone deliberately and consciously destroys or damages property (public or private). This includes the destruction or damage to buildings, vehicles, and venerated objects.
  • Graffiti is still a common form of vandalism. According to some 2016 research, the most common building types to get tagged with graffiti are:
    • Residential, public transport, business/commercial, & outdoor/public place
  • Under Illinois law, a person is guilty of criminal damage if they perform any of the following acts without the consent of the property owner:
    • Damaging any property of another.
    • Damaging another’s property by means of fire or explosive.
    • Knowingly starting a fire on someone's land.
    • Knowingly injuring someone's pet.
    • Intentionally placing a stink bomb or any other offensive smelling compound on someone else’s property with the intent to interfere with daily functions.
    • Damaging property to collect insurance money.
    • Intentionally shooting a firearm at any part of a train.
    • Damaging, defacing, destroying, or tampering with any fire hydrant or any public or private fire-fighting equipment.
    • Intentionally opening any fire hydrant.
  • Vandalism can also be offenses like:
    • carving initials into public park trees/benches or writing your name on a store window with a marker
    • “keying” a car or puncturing its tires
    • breaking a building's windows
    • knocking over grave markers.

So why does SERVPRO® want you to know all of this information about vandalism types and what buildings can become a target to them? It’s simply because our teams are trained to clean and restore graffiti and vandalism damage.  Technicians can offer services in general cleaning and graffiti removal, brick/stone/concrete cleaning, odor removal/deodorization, debris removal, water and fire damage restoration, and contents cleaning. With all of these services, you can rest easy knowing you can call us to help get your life and property back to normal after your home or business is vandalized. We can help to make it Like it never even happened.®

Information retrieved from:




Our franchisees are always Here to Help® if you call:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Grill Safety

6/3/2019 (Permalink)

Summer is a time for outdoor fun. Pool parties, family reunions, holiday get-togethers, and most other summer gatherings end up being partially if not completely outside. When it comes time to feed the crowd, a grill is going to be one of the most efficient ways to do it. However, there are some safety risks that come with your perfectly grilled burgers and hotdogs; and they’ve got more to do with the flames than any undercooked food.

Let’s face some real facts. From 2013-2017, grills were the cause of an average of 19,000 injuries. Half of those were thermal burns from fire and from contact with hot objects. The majority of these accidents are caused by people bumping or falling into the hot surface or flames, and about 38% of those people are children. It has also has been determined that July is the peak month for grill injuries. Gas grills cause about 8,700 home fires per year, which is the sum of 3,600 structure fires and 5,100 outdoor fires. Charcoal or other solid-fueled grill caused nearly 1,100 home fires per year - 600 structure fires and 500 outside fires.

Needless to say, grilled require a special amount of care and safety. The following tips should help with that.

  • Grill outside and away from any structures
    • Charcoal and gas grills are designed for outdoor use only. However, NFPA reports that a good portion of home fires started by outdoor grills began in a courtyard, terrace or patio, and many others were started on an exterior balcony or open porch.
  • Pay attention to overhanging tree branches when you set up your grill as well.
  • Make sure your grill is stable
    • Grills belong on flat surfaces so as to prevent them from being tipped over. Consider using a grill pad or splatter mat underneath your grill to protect your deck or patio from anything that might fall off or out of the grill.
  • Check for propane leaks on your gas grill
    • At the start of grilling season, check the gas tank hose for leaks. You can apply a light soap and water solution to the hose which will bubble when you turn on the gas if there is a leak. You can also check for the smell of gas or a flame that won’t light.
  • If the flame goes out, wait to re-light
    • (Gas Grills) If the flame goes out, turn the grill and the gas off, then wait at least five minutes to re-light it.
  • Take care around the grill
    • Never leave a lit grill unattended. Don’t allow kids or pets to play near the grill. Never try to move a lit or hot grill (grills will stay hot for at least an hour).
  • Be careful with charcoal starter fluid or consider using a charcoal chimney starter, which uses newspaper to start the fire instead of starter fluid.
  • Be sure your shirt tails, sleeves, etc don’t dangle over the grill. Wear safe clothing.
  • Be ready to put out the fire
    • Have baking soda on hand to control a grease fire and a fire extinguisher nearby for other fires (a bucket of sand is the next best thing). NEVER use water.

By following these safety tips, you can feel a little safer knowing that you have prepared for the unexpected. That’s the best thing you can do for the safety of your home and for your family. We hope that you have a fun and safe summer!



If you do experience damages from a grill fire, you can always contact one of our SERVPRO® franchises to help clean and restore your property.

SERVPRO® North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Burn House Training - CIFIA (May 2019)

5/30/2019 (Permalink)

The weather from the last few weeks turned May into a pretty busy month for us here at SERVPRO®. We’ve had a boatload of water jobs and more than enough storm jobs to keep us busy. From all of that, we had building dry-outs and board-ups. With all of that, we still found time to help the Central Illinois Fire Investigation Association (CIFIA) with their training.

We had our carpenters build five small burn houses to simulate different types of rooms that could be affected in a fire. These rooms were lightly furnished and then set ablaze. Firefighters waited for the rooms to be completely engulfed, and then they would work to put the fire out. It was an exciting experience that some of our employees had the chance to attend and observe.

When it was determined that the rooms were safe to enter, the fire investigators began doing their job. They identified the source of the damage, the areas affected, and just how much damage was actually done. The process took time but was very educational for those who took part.

Training like this is important for a multitude of reasons, but two of them stand out the most.

  • Fires are one of the most unpredictable dangers. When firefighters are trained in real fire situations, they are going to have a better idea of what to expect when they’re in the field. They’ll be better prepared to come in and get the occupants of the building out safely and stop further damage.
  • When investigators are learning from real fire damage, they know what to look for and what to inspect for damage. They’ll be able to better report the source of the fire, making the cleaning and restoration process flow more smoothly. Finally, they’ll be able to offer a complete report and better advice to the client, hopefully preventing future damage from ever occurring.

We are so grateful to have been given the chance to work with the CIFIA. Opportunities like these help us form bonds with first responders. Most importantly, when we get the chance to see what they do to keep the people in our communities safe, we have a better respect for all of the effort and risk that goes into what they do every day.

We want to say thank you to our Central Illinois Fire Professionals for everything they do.

If you experience fire damage and your home or business is in need of cleaning and restoration, please contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

If you would like to see some footage of the burn house training, please head over to our video gallery or check out the video on Youtube by following this link:


Plumbing Issues

5/22/2019 (Permalink)

Plumbing - the home maintenance that nobody wants to do or ever think about until there is a real problem. It’s not your fault; we’re all guilty. The only way to really understand why you should keep up on it is to educate yourself on all of the worst case scenarios and what causes them. We’ve compiled a list of some of the biggest plumbing issues and we hope it will make you see exactly why you need to stay vigilant.

  • Corroded Pipes
    • As materials like iron and galvanized steel age, they begin to fall apart. Pipes that are out of sight and out of mind are usually the ones that are affected by these issues. The older the pipes, the closer you are to dealing with corrosion issues.
  • Tree Roots
    • Nature is an unpredictable source of plumbing issues. Trees fall into this category, especially when it comes to plumbing. They are unpredictable due to the fact that they are underground. Tree roots can warp and break pipes causing leaks and/or sewage backups. There are ways to fix this (remove the tree or use a chemical root killer).
  • City Sewer Collapse
    • Old sewer pipes made of materials such as asbestos and concrete can collapse over time. When this happens, sewage will flow along the path of least resistance, including up through a home/business’s drain(s); such as sanitary sewer line. Damage like this is the responsibility of the city/other jurisdiction.
  • Pipe Burst
    • Pipes burst or leak for any number of reasons. Most pipes are hidden within walls or between floors. Because of this, when a leak occurs, water may come down from a first-floor ceiling beneath a bathroom or down the top of a wall beneath the leak.
  • Major pipe leaks
    • These are fairly common. Watch for these warning signs
      • discolored stains on the walls or ceiling
      • higher water bills
      • lower water pressure
      • odd behavior from the water heater
    • If leaks escape your attention, the danger of flooding is likely. Know where the water main shut-off valve is located.
  • Slab Leaks
    • These are insidious leaks that are hard to spot because they occur down in the stone foundation of a home. These leaks are a waste of water and can cause serious damage to a building’s foundation if not fixed.
  • Loss of Freshwater - Broken Water Main
    • Never ignore signs of a broken water main. This includes unexplained dampness on the lawn or drop in water pressure.
  • Blocked/Damaged Sewer Line
    • This type of damage can be caused by materials coming from the building blocking the pipes or from the aforementioned tree roots. Sewage backups can cause a serious health risk for anyone in the building.

These eight types of damage can cause moderate to severe damage to homes and businesses. Depending on the type of water that comes into the house or the type of pipes that you’re dealing with, it could be damaging to the health of the people in the building. The best way to avoid plumbing issues and the damage that comes with it is to keep an eye on it and make sure to keep up on maintenance. So stay alert and keep the plumbing damage to a minimum!



If you do experience damage from plumbing issues, you can always contact us for your cleaning and restoration needs at:

SERVPRO® of North Central Tazewell County: 309-346-5600

SERVPRO® of Peoria - 309-637-7300

SERVPRO® of Galesburg and Macomb - 309-342-0073

ERP - How Do You Set It Up?

4/25/2019 (Permalink)

Here at SERVPRO®, we do our best to make sure that our commercial clients know about our Emergency Ready Profiles (ERPs). Of course, if you’ve experienced damage (especially in a commercial setting) you know that having a plan in place before the damage happens can be the difference between getting things running again or having to shut things down completely. That is why we feel so strongly about our ERPs. Because of this, we would like to take a moment to explain just how to set these profiles up, giving you a better idea of what you can expect the experience to be like.

Get ahold of your local SERVPRO®.

  • SERVPRO® is always glad to hear from businesses in our community seeking a safety plan to protect them. Whether you know it’s something you want to do, or even if you’re just curious about the idea. Reach out and you’ll get the answers you’re looking for.

Take a tour with your SERVPRO® MR.

  • If you make the choice to do an ERP with SERVPRO®, one of our marketing representatives will meet with the owner, manager, or maintenance head of the building to go over the building and its safety information. The MR will find your shut off valves, find safety exits, locate all of your extinguishers and sprinklers, compile an emergency contact hierarchy, and so much more. There will be photos taken to visually identify the important information as well. The MR will then take that information and spend a good deal of time building your emergency ready profile.

Let the MR do the work.

  • The MR that worked with you to research the building will take a few days to correctly put together all of your information. They will match the information with the photos. They will make sure all of the contact information is accurate. MRs will put all of their efforts into being certain that your ERP will be as effective as possible if and when there is an emergency.

Review and use your ERP.

  • When the MR completes the profile, you’ll have a chance to look it over. If everything looks good, then you’re all set! The best part is, the service is completely free.

The process is easy and the payoff is high. There's no cost to you and we have a chance to show you why you should choose us if damages are unavoidable.

We’ve said it before, and we’ll say it again; Preparedness is key. ERPs are the very definition of preparedness.

If you would like to talk to an MR about setting up an ERP for your commercial building, you can contact them at SERVPRO® of North Central Tazewell County. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Flooding Safety Measures

4/18/2019 (Permalink)

Flooding can affect different geographic areas in varying ways. In Central Illinois, flooding can be defined as anything from “a little too much rain” to “up to your knees in water.” It’s important to know how to stay safe for the best or worst case scenario. That said, the following are tips from varying reliable sources on how to prepare for and stay safe during a flood.

Preparation is key:

  • Know how to shut off the electricity and gas to your house in a flood event.
  • Make a list of emergency numbers and identify a safe place to go make a household inventory, especially of basement contents.
  • Put insurance policies, valuable papers, medicine, etc. in a safe and accessible place.
  • Collect and put cleaning supplies, camera, waterproof boots, important documents, etc. in a handy place.
  • Talk with your family about what to do if a flood watch or warning is issued. Discussing floods ahead of time helps reduce fear, especially for younger children.
  • Make sure you have access to NOAA radio broadcasts - Purchase a battery-powered or hand-crank radio
  • Find out if you are located in a floodplain, which is considered a Special Flood Hazard Area. If so, you are still eligible for flood insurance.
  • Find out if local streams or rivers flood easily.
  • Prepare a pet emergency kit for your companion animals.
  • If you live in a floodplain, elevate and reinforce your home to make damage less likely during a flood.
  • Install check valves in plumbing to prevent water backups. Construct barriers such as levees, berms, and floodwalls. Seal walls in basements with waterproofing compounds. Use sandbags when flooding is expected.
  • Know types of flood risk in your area. ( FEMA’s Flood Map Service Center )
  • Sign up for your community’s warning system.
    • The Emergency Alert System (EAS)
    • National Oceanic and Atmospheric Administration (NOAA)
    • Weather Radio also provides emergency alerts.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
  • Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Preparation is only the first step to action. When the time calls for action:

  • Turn off the power and water mains if instructed to do so.
  • Boil tap water until any boil order is lifted.
  • Flood water may be contaminated by a number of things - avoid contact with it and avoid food that has come into contact with the water.
  • Stay tuned in to radio stations for updates.
  • Don’t use flooded gas or electrical appliances.
  • If told to evacuate, do so immediately. If it’s too late, do not walk, swim, or drive through flood waters.
  • Go on the roof only if necessary. Once there, signal for help.

These tips will keep you and your loved ones safe in case of a flood. If you have any other questions do some research or contact your local safety teams for more answers.




When the flood has subsided, you can contact SERVPRO® of North Central Tazewell County for the cleaning and restoration of your home or business. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Carbon Monoxide Safety

4/11/2019 (Permalink)

When thinking of everyday dangers, it’s easy to forget about the odorless and silent killer that is Carbon Monoxide. Carbon monoxide is an odorless, colorless gas produced by burning fuel; like the fuel burned in

  • cars/trucks
  • small engines
  • Stoves
  • Lanterns
  • Grills
  • Fireplaces
  • gas ranges
  • portable generators/furnaces

Carbon Monoxide is easy to produce and hard to detect, which is why the majority of victims are caught off guard or even in their sleep by the effects. Proper ventilation or not, this gas can build up and poison humans, pets, and any other living thing in the vicinity. Of course, the people most at risk when Carbon Monoxide are infants, the elderly, and people with pre-existing health issues (heart disease, breathing complications, etc.).

The sad fact is that the gas collects in dangerous amounts often by accident. It will build when people attempt to heat or power their home with gas-powered generators or if a car gets started or left on in a sealed garage. Situations like these can be prevented with just a little extra care and consideration. For example:

  • Schedule yearly professional servicing for heating systems, water heaters, and any other gas or coal-burning appliances.
  • Do not use portable flameless chemical heaters indoors.
  • Never use a generator inside your home, basement or garage or less than 20 feet from any window, door or vent. The gas can build to dangerous levels and cause sickness or death, and ventilation can still fall short of protecting you.
  • Keep chimnies and fireplaces clean and in proper working order, especially gas-powered fireplaces.
  • Ventilation for gas-powered appliances is key and never use a gas stove to heat your home.
  • Don’t run vehicles in closed garages.

Even with all of these precautions, safety can still fall short. When it does, watch for signs of Carbon Monoxide poisoning. Poisoning starts with headache, fatigue, shortness of breath, nausea, and dizziness. As it gets worse victims will face mental confusion, vomiting, loss of muscular coordination, loss of consciousness, and even death.

Protect yourself and your loved ones. Know how to avoid buildup of Carbon Monoxide gas and know the side effects of poisoning.

Information retrieved from:


Remember that you can trust SERVPRO® of North Central Tazewell County to have safe equipment for any of your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Using A Fire Extinguisher

4/9/2019 (Permalink)

An emergency is no time to be learning safety techniques; especially when that emergency is a fire. They spread quickly and before you know it they’re out of control. If you and your loved ones learn how to properly use a fire extinguisher prior to a fire, you could increase the chances of a speedy response and reduce the amount of damage or injury. OSHA (Occupational Safety and Health Administration) has a couple of informational pages on their website dedicated to this topic, but we would like to share some of the information with people who follow us.

In case of a fire, sound the fire alarm. If needed, call the fire department. Safety plans should be in place so that you can quickly identify a safe evacuation path; somewhere that won’t allow the fire, heat, or smoke to block the exit. Before a fire happens, the appropriate type of fire extinguisher should have been bought and placed somewhere where it can be quickly grabbed and used. It is always possible for a fire to flame up again after it has been extinguished, so once the initial flames have been put out back away to avoid being caught by a second blaze. Along these lines, if the extinguisher is empty and the fire is not out, evacuate the premises immediately of any people or animals. Once evacuated, contact fire officials if you haven’t already and wait for them to arrive at the scene.

When it comes to using a fire extinguisher, there is an easy way to remember exactly what to do. OSHA says you should just remember to P.A.S.S.

  • Pull - Pull the pin. This will also break the tamper seal.
  • Aim - Aim low, pointing the extinguisher nozzle (or its horn or hose) at the base of the fire.
  • Squeeze - Squeeze the handle to release the extinguishing agent.
  • Sweep - Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 - 4.

These steps will make it easy for adults and children to remember what to do in case of a fire.

Just remember that while it is possible for you to contain and extinguish a fire, it is important to know when to get out of a situation to keep yourself safe. Items are replaceable. People are not.

Information retrieved from


If you have a fire and need cleanup from the flames or from extinguisher mess, you can contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

March 2019 WRT/ASD Training Courses

3/27/2019 (Permalink)

March has been an interesting month here at SERVPRO® of North Central Tazewell County. The fluctuating weather has made for some unexpected work and the spring sunshine makes the days feel so much more upbeat. For our newer employees and our employees who want to keep up on their certifications, there was an IICRC WTR/ASD course for them to take. While this course is offered to the public for any insurance professionals or restoration workers to attend, this particular five-day course was an educational experience for our techs and for our office personnel who attended.

The course, taught by Kevin Fisher, covered the basics and some more advanced information about water restoration and applied structural drying. The water restoration and drying sections combined to cover information relating to water extraction, safety hazards on water jobs, water classifications and categories, the equipment used for identifying and for drying water, and so much more. Because of the detail and depth of the course, it is much easier for our employees to relate to the information to the work they experience every day.

As mentioned earlier, new employees take the course to gain their WRT/ASD Certification, and current employees take the course to renew that certification every year or so. However, the techs and other job site teams aren’t the only people who take the course. The people in our offices take them as well. While this may seem strange from an outside perspective, it’s actually an important move. This ensures that not only will the people on the job know what’s happening during water damage, it means that the people behind the scenes will have a clearer idea of the process as well. Our goal is to make sure that our franchise as a whole is the best and most knowledgeable available to the community, and the IICRC courses help to make that possible.

That being said, if you are looking for a team that can be everything you need them to be whether they’re drying your property or pushing paperwork, you can feel secure in choosing SERVPRO. In the office or out in the field, we’re Here to Help®.

If you would like some information on our IICRC Training Course Schedule, please contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Disaster Recovery Team

3/26/2019 (Permalink)

We here at SERVPRO® like to make sure that our commercial clients know that we’re not just here for common water or fire damage cleanup and restoration. We’re here for the big losses as well; in those times where it feels like you might not ever get your business cleaned up and back in working order. When something strikes that was far beyond your control, that is precisely the time when you should call and get the SERVPRO® Disaster Recovery Team on the job.

Our Disaster Recovery Team comes in like a wave of help after a catastrophe. Teams are equipped with the training and knowledge to do the job right, the tools best suited to help, and with the empathy and understanding to make the process easier for those suffering. SERVPRO® heroes and teams are prepared to get in and get the large loss job done.

Large losses are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. However, the real difference between us and disaster teams from other companies is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. It also helps that we offer our services to any businesses that fall into our Commercial Large Loss program. These include the hospitality industry, property managers, universities, municipalities, and government buildings like the Pentagon.

What are teams are best known for is their response times and their abilities during catastrophic storm events. Disaster Recovery Teams can provide help to communities and individuals dealing with tornadoes, hurricanes, blizzards, and floods. The SERVPRO® System has a network of strategically positioned storm teams on standby should a disaster, and they’re available and prepared 24 hours a day and 365 days a year.

The advantage is that teams are not just comprised of your local SERVPRO Franchises. In times of great trouble, Franchises can call upon other Franchises from all over the state or country. This is because as a company, SERVPRO® has the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide.

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

In a more local response, our Illinois teams were called in the Central Illinois area for events like the tornadoes that hit Washington, IL in and the floods that hit Galesburg, IL in 2013. The purpose of our Disaster Response Teams is to help with the cleanup and restoration of property and to relieve stress and aid the recovery of lives and communities.

So if your community is rocked by a catastrophe, don’t be surprised when you see our big, green trucks on the scene.

No disaster is too big.

If you are faced with damages that require help from our response teams, contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Spring Break Water Safety Tips

3/18/2019 (Permalink)

Spring break season is upon us. While the point of the many vacations is to relax and have fun, it’s important to be vigilant and stay safe. This is especially true when it comes to water fun and beachside vacation spots. To keep you safe, we want to be sure to share some Red Cross safety tips for water fun.

  • “Don’t Drink and Dive” - Nearly 70% of water-related deaths among teens and adults involve alcohol. Many of those injuries occur after diving and other foolish stunts. Alcohol affects your judgment and coordination and when boosted with high temperatures and hot sun there could be some terrible consequences. Make sure you drink plenty of water to stay hydrated and keep your drinking time and swimming time separated.
  • “Buddy up” - Pools and parks may be supervised, but sometimes things and people can slip through the cracks. Never go anywhere without a friend and never let your kids swim without a buddy. If you or someone you know is not a strong swimmer, whether they’re a child or an adult make sure that the “arms-reach” buddy system is in place along with other precautions like floaties or other life-preserving tools.
  • “Enroll before you go” - Take a Red Cross First Aid/CPR/AED class. Be ready for the unexpected so if something does happen you can take care of the situation before it gets worse.
  • “Pack tools, not toys” - While foam pool noodles and floaties can be helpful, there’s nothing that will protect better than actual lifejackets. These can be found and purchased at many stores including sporting goods stores. If for you are unable to purchase one of these flotation devices yourself, make sure that Coast Guard-approved life vests are available and worn wherever you are having your water fun.
  • “Steer clear of breath-holding games” Breath holding and hyperventilation (fast shallow breathing) games while swimming can be severely dangerous. It is really easy to lose consciousness and start sinking. Don’t risk it. Breathe normally. Hold your breath only when necessary.
  • “If the thunder roars, get indoors” - Any outdoor water sources can be a point of electrocution. You should always exit the water and go indoors when the sky gets dark and you hear thunder. If you happen to see lightning, there is no speed fast enough to get indoors and out of harm’s way.

The last thing you want to happen on any trip is to have to take a trip to the hospital. Safety should always come first, and the fun will just follow after that.

Information retrieved from:


For your cleaning and restoration needs, you can always contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Safe Rooms

3/8/2019 (Permalink)

Tornadoes are not unheard of in the Central Illinois area. The tornado that hit in Washington, IL in 2013 was a tragedy for many families. Homes and properties were demolished and lives put in danger. This was a wakeup call for many Illinois residents. It is clear now how important it is to be prepared for an event like a tornado. While making sure that you have enough supplies to sustain you and your loved ones are important, it is crucial to have a place to go and wait out the worst of the storm; and what better place for that than a safe room.

According to the Federal Emergency Management Agency, “a safe room is a hardened structure specifically designed to meet the FEMA criteria and provide near-absolute protection in extreme weather events, including tornadoes and hurricanes.” These rooms are made to withstand the effects of a tornado or other severe storms better than a basement would. Things that should be considered when building a safe room include:

  • The Safe Room must be adequately anchored to resist overturning and uplift.
  • The walls, ceiling, and the door of the shelter must withstand wind pressure and resist penetration by windborne objects and falling debris.
  • The connections between all parts of the Safe Room must be strong enough to resist the wind.
  • Sections of either interior or exterior residence walls that are used as walls of the Safe Room must be separated from the structure of the residence so that damage to the residence will not cause damage to the Safe Room.

It is important to keep your family as safe as possible in severe weather situations. Should you decide to build a safe room for your home, there are plenty of tips and guidelines provided on the FEMA website. There are funding options for residential and commercial properties that can help create a safe spot for people to go when disaster strikes. It is important for you to follow your local weather forecasts and pay attention to weather alerts when they come out. Preparation and paying attention are the key to staying safe and happy.

Information retrieved from:




Remember – if you do experience loss due to a tornado or other severe weather in North Central Tazewell County, call SERVPRO® at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Contents Restoration for Commercial Loss

3/6/2019 (Permalink)

A loss in any situation can be devastating, no matter what the cause or the setting is. When you suffer damages and loss in a residential setting, it can mean the loss of personal property like memories, clothing, family heirlooms, and more. It could easily mean the loss of the home as well, which can be a struggle for the residents. On the other hand, when commercial property and its contents are damaged it can affect the business, the employees, and other businesses associated with the damaged business. In these situations, business owners should be willing to replace what needs to be replaced and know how to go about restoring what can be restored. SERVPRO® of North Central Tazewell County can play a big part in that restoration process.

Commercial contents that are of a high priority for restoration include:

  • Electronics
    • Computers
    • Cash registers
    • Phones/Fax Machines
    • Etc.
  • Uniforms
  • Equipment
    • Retail Equipment
    • Kitchen Equipment
    • (Some) Factory Equipment
  • Furniture (ie; displays)
  • Documents (paper/electronic)

There are plenty of other high priority contents for commercial property. However, the truth is when any of these items are damaged, it can hinder a business.

SERVPRO® has equipment made specifically for the restoration of the aforementioned items. Our UltraSonic Cleaning System and our Esporta Cleaning System are top of the line. We can clean soft and hard content. Electronics are as good as new and uniforms and other contents look and smell new by the time we’re done with them.

Consider this:

A business ends up with damages from a small electrical fire. The building is in the process of being repaired, but the damage to the structure isn’t the problem. The computers, furniture, and security systems are covered in smoke/soot residue both inside and out. Before you can fully get back into working order they need to be cleaned. Not only can our team clean out your electronics without damaging the insides, but we can remove the smoke smell and stains from your furniture. You don’t have to replace your contents because they’ve been fully restored instead!

We have the ability to clean your contents and the understanding of why the items are so important to you to make the transition from damage to restoration less painful. Why would you choose anyone else?

To learn more about our contents process check out our videos at:


Remember, if you fall victim to commercial contents loss, you can call SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Kitchen Fire Safety

3/4/2019 (Permalink)

The kitchen is one of the more dangerous rooms in both residential and commercial properties. The difference though is that commercial kitchens give special training to the people who will be working within them. Residential kitchens are left in the hands of both adults and children, raising the risk for injuries and other accidents.

The following is a set of tips provided by the NFPA to help lower the chances of accidents that will cause fires or severe burns.

  • Be alert. Do not attempt to cook if you are tired or under the influence of medicine, drugs, or alcohol.
  • Keep anything flammable away from the stovetop. Keep the stovetop, oven, and burners clean of grease, oils, and other contaminants that might catch fire.
  • Stay in the kitchen when cooking. If you must leave the kitchen for any reason, turn off the stove. Check what you’re cooking regularly, remain in the home while food is cooking, and use a timer to remind you of how long the task will take.
  • Make sure there is at least one oven mitt in the kitchen to prevent burns from pots and pans.
  • If an oven catches fire, turn off the heat and keep the door. Leaving the door open could allow flames to burn you or catch your clothing on fire. The oven should be checked and/or serviced before being used again. It should be replaced if it can’t be fully fixed.
  • Plug microwaves directly into an outlet. Using an extension cord can overload the circuit and cause a fire.
  • If your microwave or something in it catches fire, turn it off and keep the door closed until the fire is completely out. Don’t use it again until it is serviced. If needed, replace it.
  • Keep pot handles away from the stove’s edge and burners. Use the back burners whenever possible.
  • Wear short, close-fitting or tightly rolled sleeves to avoid catching your clothes on fire. However, if they do catch fire just remember to stop, drop, and roll!
  • To avoid burns from steam, open food that you’ve heated in the microwave slowly and away from your face.
  • Always remember the “three-feet” rule. Keep children and pets at least three feet away from the cooking area (in all directions). This will prevent burns from spilled food or contact with the stove.
  • When in doubt, just get out. For fires you’re not sure if you can handle, leave the house and call the fire department.
  • Treat burns as soon as possible. Put it in cool water and continue to cool the burn for three to five minutes. When cooled, cover with a clean, dry cloth to prevent infection. For burns bigger than your fist or for any burn that you’re not sure you can care for, go to the emergency room.

There are plenty of fire and burn risks in the kitchen. However, there are even more things that you can do to prevent those risks from becoming very real problems.

Information received from:



If you do experience a kitchen fire, you can contact SERVPRO® of North Central Tazewell County for the cleanup and restoration of your residential or commercial property. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Mold Damage After Water Loss

3/1/2019 (Permalink)

When water damage occurs, it’s easy to assume that fixing everything will only require drying and cleaning the immediate damage. The fact of the matter is that water damage isn’t just about the water. In many instances, the water will result in mold. Many of the water loss jobs we are faced with here at SERVPRO® are coupled with mold jobs; and vise-versa. Much like any sources of water or moisture must be addressed before mold remediation can begin (to avoid returning mold) mold should always be checked for after water sources are dealt with; because mold might be in a spot where it’s difficult for an untrained eye to see and could eventually develop into a larger issue. While the issue of mold is usually handled by professionals, there are a few things you can remember about mold to help you when you are faced with possible mold in your home or in a business.

Water damage that causes mold generally comes in the form of a leak, flood storm damage, etc.; but higher than usual humidity constitutes as water damage and can increase your chances of mold as well. Much like humidity can have effects indoors or out, mold can be inside or outside of a structure and is not limited to either place. Mold requires moisture, and moisture can be both indoors and out. Speaking of limitations, mold is not limited to growing on objects or in walls. Microscopic mold particles can float through the air, making the air in your home or business unfit to breathe. The smell of mold travels through the air, too, and is generally musty and strong. This smell is one of the key methods for finding mold in spots where it may not be visible.

SERVPRO® of North Central Tazewell County has seen its fair share of mold jobs. These jobs have ranged from mold in crawl spaces to homes that have simply not been taken care of regularly, to leaky pipes in bathrooms or kitchens, and far more. Recently, a job was started at a residential property where exhaust from a water heater in an attic caused an excess of water to damage the ceiling in one of the bedrooms. The client was worried that the water build up might have caused mold, so she called us to get it checked out. She did the right thing knowing she would not be able to identify anything herself.

Due to the fact that some mold issues may require more professional solutions than others, FEMA has set a basic process to help people decide whether or not to deal with a mold situation on their own. These steps for solving mold issues include

  • Identifying if there is visible mold.
    • Are the Walls and Ceilings Discolored?
  • Identifying the smell of the mold.
    • Could identify if there is hidden mold.
  • Note how much mold is present.
    • Visible Sq. Ft.
    • Hidden Sq. Ft.
    • Total Sq. Ft.
  • Identify and Remove the source of the moisture.
  • Determine the course of action.
    • If less than 25 Sq. Ft., follow the instructions in the booklet provided online by FEMA (link will be below).
    • If over 25 Sq. fT., consult a professional contractor.

If you find yourself in the position that you need to call a professional contractor, there are many businesses out there that you can call. Just remember that none of them will have the training and the empathy that you will find if you decide to go with SERVPRO®. Our teams have the skills to help you with your water, mold, and just about any other damage that could take place in your home or business.

Information and FEMA Mold Booklet retrieved from:


You can always contact SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Residential -vs- Commercial

2/26/2019 (Permalink)

There is a clear difference between residential and commercial properties. There are also a few important differentiators that might not be as obvious, but are important, especially when it comes to handling the property when it comes to damage and loss.

Residential buildings are living spaces. These buildings include:

  • Single Family Home
  • Condominium
  • Townhouse
  • Co-op
  • Multi-Family Home

Adversely, commercial buildings fall into the following categories:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Knowing the types of residential and commercial buildings makes it easier to understand the way they are insured as well.

When insuring a home:

  • the named insured will be an individual or a married couple
  • agents are typically looking to cover homes and their contents
  • primarily premises liability exposure

Whereas with commercial insurance

  • entities like sole proprietor, partnership, limited liability corporation, corporation, etc. could be listed as the named insured; and depending on ownership structure, there may be multiple on a single policy
  • Property coverage for commercial consumers can cover a myriad of different building types and contents such as inventory, furniture, property of the business’ customers, and/or machinery.
  • four different liability exposures - premises, operations, products, and completed operations

With all of these differences, it’s hard to believe that there would be any similarities between residential and commercial properties. However, those similarities appear in the types of damages and losses that can be handled by SERVPRO® for the properties and the contents they hold.

For both residential and commercial properties SERVPRO® can assist with cleaning and restoration from:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Commercial and Residential Water Damage Restoration
  • Commercial and Residential Fire Damage Restoration
  • Commercial and Residential Mold Remediation
  • Commercial and Residential Storm Damage Cleanup
  • Disaster Recovery Team

The fact is, even though there are so many differences between residential and commercial space, there is a company out there who is “Here to Help”® with either property type.

Information retrieved from:


You can always contact SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Red Cross Thunder Storm Safety Tips

2/22/2019 (Permalink)

In Central Illinois, we are aware of the severity of some of the storms that pass through the area. When bad storms blow through, it is important to have an idea of how to stay safe. The American Red Cross has a vast knowledge of how to do just that, and we are sharing some of that knowledge with you here.

  • The difference between a thunderstorm watch and a thunderstorm warning is that a watch means you need to stay alert and be prepared if something happens and a warning means it’s time to take action due to a reported incident.
  • A thunderstorm is considered severe if
    • Hail at least one inch in diameter is falling.
    • 58 miles per hour winds or less are present.
    • Flash flooding occurs.
  • Put together an emergency preparedness kit
  • Pick a safe place away from windows, skylights and glass doors that could be broken by strong winds or hail for everyone in your home to meet during a storm.
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home.
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches.
  • Get trained in first aid and learn how to respond to emergencies
  • If thunder roars, go indoors!
  • Avoid electrical equipment and telephones. Use battery-powered TVs and radios instead.
  • Do not take a bath, shower or use plumbing.
  • If you are outside and cannot reach a safe building, avoid high ground; water; tall, isolated trees; and metal objects such as fences or bleachers. Picnic shelters, dugouts, and sheds are NOT safe.
  • Never drive through a flooded roadway. You cannot predict how deep the water may be.
  • If lightning strikes
    • Call for help. Call 9-1-1 or the local emergency number.
    • After calling 9-1-1, check for burns and other injuries. If the person has stopped breathing begin CPR. If the person is breathing normally, look for other possible injuries and take proper action. People struck by lightning do not retain an electrical charge and can be handled safely.

These are only a small portion of the tips and facts offered by the American Red Cross. If you visit their site you can find much more information that could save your life or the life of someone you love. Check them out and remember that the key to staying safe is being prepared.

Information retrieved from https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/thunderstorm.html

If your home or business sustains storm damages, you can always call SERVPRO® of North Central Tazewell County for cleaning and restoration services. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Franchise Certifications

2/20/2019 (Permalink)

When choosing a company to help with the cleanup and restoration after damages or loss, it is important to know who offers what you need and how well they’ll get the job done. SERVPRO® is a global leader in cleaning and restoration, but each franchise has its own list of certifications for both the employees and the equipment used. These certifications put SERVPRO® ahead of the competition.

The following is a list of all the certifications earned by SERVPRO® of North Central Tazewell County.

Employee Certifications:

  • Esporta Wash System Certified Operator
  • IICRC Remediation for Mold Sensitized Individuals
  • IICRC Certified Mold Remediation
  • IICRC Water Damage Restoration Certification
  • IICRC Fire and Smoke Restoration Certification
  • IICRC Water Restoration Technician and Applied Structural Drying
  • IICRC Carpet Cleaning and Upholstery/Fabric Cleaning
  • OTSI Lead Safety for Renovation, Repair, and Painting
  • Restoration Science Academy RSA Trauma Scene Clean Up MR211


  • Esporta Wash System
  • Ultra Sonic Cleaner
  • Electronic Equipment Dryer
  • Ozone Room and Machines
  • Air Movers and Dehumidifiers
  • Air Scrubbers and Hydroxyl Machines
  • Wood Floor Drying Mats
  • Water Extractors - Portable and Truck Mount
  • Carpet Extractors and Shampooers
  • Diesel Portable Heaters
  • Water Extraction Trucks
  • Carpet Cleaning Vans
  • Cleaning and Restoration Vans
  • Content Moving Trucks
  • Carpenter and Painter Vans

With our knowledge base and these tools at our disposal, we have the ability to make your cleaning and restoration process swift and painless.

Remember - You can always contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Smoke Alarm Installation

2/18/2019 (Permalink)

Fire alarms are a necessity for all buildings, especially homes. As we all know, these small devices can help identify a fire in time to save a building and the content in it. Smoke alarms are also the difference between waking up at night and escaping a house fire or being trapped by engulfing flames. However, just having smoke alarms in the house is not enough. They need to be installed properly, in the correct places and tested. The National Fire Protection Association put together a list of information to assure that you do things right the first time around.

  • Choose smoke alarms approved by recognized testing labs.
  • It’s important to place smoke alarms
    • Inside each bedroom and at least one outside the bedrooms
    • Each level of the home, including the attic and basement.
    • In the living room, den, or family room
    • Near the stairway to upper levels (Basement alarms should be installed on the ceiling at the bottom of the stairs.)
  • Place smoke alarms at least 10 feet (3 meters) from cooking appliances to minimize false alarms when cooking.
  • Because smoke rises, smoke alarms should be mounted in higher spots, like walls or ceilings, but never more than 12 inches away from the ceiling.
  • If you have ceilings that are pitched, install the alarm within 3 feet of the peak but not within the apex of the peak (four inches down from the peak).
  • To avoid a breeze or a draft throwing off the accuracy, don't install smoke alarms near windows, doors, vents, or any other ducts.
  • Paint, stickers, or other decorations could interfere with the functionality of an alarm.
  • Interconnecting all smoke alarms through hard-wiring or wireless technology (so when one smoke alarm sounds they all sound) is the most effective way to set them up. This means if the basement alarm sounds in the middle of the night, then the one in your bedroom will sound as well, waking you and alerting you to the smoke/fire.
  • There are two types of smoke alarms – ionization smoke alarms (responsive to flaming fires) and photoelectric smoke alarms (responsive to smoldering fires). A combination of ionization-photoelectric alarms (dual sensor smoke alarms) is recommended for the best protection.
  • Keep manufacturer’s instructions for reference.
  • It is always worth it to test the alarms once a month and maintain them in accordance with the manufacturer’s instructions.
  • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
  • Keep smoke alarms clean and working. The instructions are included in the package or can be found on the internet.
  • If alarms with 10-year batteries chirp, warning that the battery is low, replace the entire smoke alarm right away. Smoke alarms with any other type of battery will also chirps, warning the battery is low, and you should replace the battery right away. It should be replaced at least once a year either way.

However, you should continue to follow the manufacturer’s instructions, which are specific to the batteries (brand and model) that must be used.

Whatever the case may be, you should never be caught without smoke alarms in your home (or business). Safety should always come first, and smoke alarms are one of the best tools for fire safety.

Information retrieved from https://www.nfpa.org/Public-Education/By-topic/Smoke-alarms/Installing-and-maintaining-smoke-alarms

If smoke alarms go off in your home or business and alert you to fire damages, be sure to contact SERVPRO® of North Central Tazewell County for the cleaning and restoration of your property. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Recovering After Loss

2/14/2019 (Permalink)

When a disaster strikes your business, every second between damage and restoration matters. It is important to not only to have a plan on how to handle a catastrophic event while it is happening, but it is just as important to have a solid plan of what to do and who you’ll need to work with once the problem has passed.

Here at SERVPRO®, we like to call this preparation an Emergency Ready Profile (ERP) and it helps to make the recovery process move swiftly and smoothly. Of course from our standpoint, we would love it if every business would take advantage of our no-cost ERPs. However, we understand that sometimes building a professional relationship requires a little convincing. So the following is a list of steps that can be taken post-disaster that could help save a business from needing to shut down; all of which would be easier with an ERP.

  • As soon as the disaster has ended, change the business/company mindset to recovery. Make temporary repairs, especially to minimize further damage and (If you haven’t already) relocate salvageable equipment and property to a safe, protected location.
  • Make sure employees communicate and act appropriately in regard to the circumstances while also providing them with support and assistance. They’re going to be affected by the damages to the business as well.
  • Implement your disaster plan. Assess damage, consider if a backup location is needed and make sure that there is a communication strategy in place to get facts to employees, suppliers, customers, and media outlets.
  • Inspect your property thoroughly. Document damage, file insurance claims, and track recovery (i.e. keeping receipts).
  • Once proper documentation is completed and your insurance professional has been contacted, clean the property to the best of your ability. The exception to this would be if the mess contains hazards that would be detrimental to you or your employees’ health.
  • Cultivate partnerships in the community with businesses, government, and nonprofits.  You can also connect with chambers of commerce, economic development, and other community support organizations.
  • Remember to take everything that happened during and after the event and use it to make updates to future plans (or ERPs).

SERVPRO® is determined to help businesses, big or small, avoid falling into the hole that most businesses do after water, fire, storm, or any other damages occur. Recover fast, recover completely, and get back to work.

Information received from:



If you are faced with business slowing damages or are curious about setting up an ERP, you can contact SERVPRO® of North Central Tazewell County to get more information about how we are “Here to Help®.” 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Storm Alerts - Why Are They Important

2/12/2019 (Permalink)

It doesn’t matter what season it is, there is always a risk of extreme weather. Thunderstorms, tornadoes, blizzards, and more can happen here in Central Illinois, and it is important to know who to turn to stay informed about when they’ll hit and how to protect yourself and your loved ones. In this day and age, it is easy to fall into the habit of letting ourselves be informed only by the posts we come across on Facebook and other social media platforms. While that is a good way to keep in touch while a storm event is already happening, it is possible to get the wrong information prior to the weather actually changing. Because of this, it is also difficult to understand some of the alerts given by accurate sources. That is why it is important for people to educate themselves.

The first thing to pay attention to is the source. Who should you be getting your information from? It is best to follow official weather systems and services, whether they are local or national. In Illinois, we have a varying list of storms that can hit. Some of the best sources for the Central Illinois area are:

These sites can provide a more local idea of the severe weather that the Central Illinois area will face at any given time. They also provide information on preparation and on the safety and rescue resources in the area. There are also nationally recognized resources that can be of great use as well.

The next important thing to remember is the difference between a watch, warning, and advisory.

  • Watch - there’s a chance the condition will happen. This alert usually covers a large geographical area for a lengthy time period.
  • Warning - the related weather is already occurring or is likely to occur. This alert means it’s time to take proper protective measures. Generally issued for much smaller geographical areas and shorter/more definite time frames.
  • Advisory - in between a watch and a warning. The expected weather has a good chance of occurring, even a likely chance of occurring. Typically used for less severe weather (ie; wind advisory, freezing rain advisory).

Knowing the differences between these three alerts can help you identify whether you need to take safety precautions or whether you should just stay indoors. Each warning and advisory will mean something specific though, and it is important to stay tuned into the media for your preferred weather stations.

All of this information should help you keep you and the people around you safe. Central Illinois has finicky weather, but staying alert and informed can help you handle it much easier.

Information retrieved from



If you experience damage from any type of storm, you can always contact SERVPRO® of North Central Tazewell County to help with the cleanup and restoration. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Dangerous Chemical Safety

2/8/2019 (Permalink)

We come into contact with chemicals every day. We put products in our hair and use detergent to clean our clothes. We put gasoline in our cars and use vinegar to add flavor to otherwise dull vegetables. Because of our constant use of chemicals, it’s important to know how to identify and differentiate between the ones that are harmless and the ones that could kill you. While the less dangerous chemicals will usually just have directions that warn that it may be flammable and to keep it out of your eyes and mouth, there are symbols to identify exact reactions and side effects of the highly dangerous ones. The following is a list of those symbols and their meanings.

Health Hazard

  • This symbol is identified by the silhouette of a human which looks like it is dissolving from the inside out and represents hazards like:
    • Carcinogen
    • Mutagenicity
    • Reproductive Toxicity
    • Respiratory Sensitizer
    • Target Organ Toxicity
    • Aspiration Toxicity


  • The flame on this symbol represents hazards like:
    • Flammables
    • Pyrophorics
    • Self-Heating
    • Emits Flammable Gas
    • Self-Reactives
    • Organic Peroxides

Exclamation Mark

  • This punctuation warning represents hazards like:
    • Irritant (skin and eye)
    • Skin Sensitizer
    • Acute Toxicity (harmful)
    • Narcotic Effects
    • Respiratory Tract Irritant
    • Hazardous to Ozone Layer (Non-Mandatory

Gas Cylinder

  • This symbol looks almost like the silhouette a popsicle and represents hazards like:
    • Gases Under Pressure


  • This symbol depicts acid coming into contact with skin or other solid objects represents hazards like:
    • Skin Corrosion/Burns
    • Eye Damage
    • Corrosive to Metals

Exploding Bomb

  • This explosive symbol represents hazards like:
    • Explosives
    • Self-Reactives
    • Organic Peroxides

Flame Over Circle

  • The circle on fire represents hazards like:
    • Oxidizers


  • While not a mandatory symbol, the damaged nature represents hazards like:
    • Aquatic Toxicity

Skull and Crossbones

  • Possibly the most deterring symbol of the bunch, the skull and crossbones represent hazards like:
    • Acute Toxicity (fatal or toxic)

When you know what each hazard symbol means, you have the ability to protect yourself and your loved ones from making a mistake that could leave them blind, with scars, or worse. Take the time to learn the symbols, memorize them, and teach them to your kids. It could save a life.

Information retrieved from https://www.osha.gov/Publications/HazComm_QuickCard_Pictogram.html

If you experience water or fire damage, whether they’re due to chemicals or not, remember to call SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What to Do Until Help Arrives

2/6/2019 (Permalink)

With the lowered temperatures from last week and the resulting frozen and broken water pipes, it seems appropriate to really talk about that to do until professionals can reach you to fix and/or dry your property. SERVPRO® teams are doing their best to get every job done quickly and completely so they can move on to the next site, but there were a great deal of homes and businesses affected by the cold. Because of this, we want to make sure that you know what to do to stop whatever the cause of the damage is and slow the damage process so that when we come in to restore your property, we can move quicker.

There are a few things you need to ask yourself as soon as water damage occurs.

  • “Is it safe to stay in the house?”
  • “Are there any electrical or ‘slip and fall’ hazards?”
  • “Can I perform the tasks at hand safely? Or should the whole process be left to professionals?”
  • “Will I be able to move wet objects? Are there objects that are too heavy to move away from the damage?”

Once these questions have been answered, you can proceed to do whatever you can do on your own.

You can remove excess water by mopping and blotting; but remember that the water is likely not just on the floor. Wiping excess water from wood furniture is especially important. Wood is particularly susceptible to water damage. It’s best to remove lamps and other tabletop items and promptly soak up as much water from the wood as is possible. While the damage will be different than that of a wood surface, other furniture materials and household items can be affected by water as well. It is best to prop wet upholstery and cushions and place aluminum foil or wood blocks between furniture legs and wet carpeting. Never leave wet fabrics in place. Hang furs and leather goods out of the way of the moisture. Above all, just remember that removing excess water will prevent it from spreading to other items or other locations.

Never use a household vacuum to suck up water. There are other ways to dry out your floor, carpeting, and walls. If it were summer, turning the air conditioning on would help with drying. In winter however, running the AC is not always an acceptable solution (especially in Illinois right now with temperatures near freezing). Rather than turn down the heat, it’s better to use a dehumidifier to dry the air in the building. The only exception to this option is if there is an electrical issue present with the water damage. In that case, don’t use any electrical devices; televisions, microwaves, etc.

It’s easy to overlook this next task, but it is imperative to remove colored rugs from wet carpeting. The same goes for books, magazines or other colored items. The colors in these items could bleed into carpeting, leaving stains that will require special equipment to remove. Just as well, moving art objects to a safe, dry place can reduce damages to walls, floors, and the art itself.

By gathering loose items and keeping the water damage contained to as small of a place as possible, it is likely that the restoration of the property will be easy and much less expensive.

Winter weather is tough on buildings, and broken pipes can cause some of the worst damage. Just be prepared and hold on to your patience knowing that the teams at SERVPRO® will get to you as soon as they possibly can. We will always do our best to make it “Like It Never Even Happened”®.

If you experience water damage from broken pipes, roof leaks, or anything else be sure to get a hold of the professionals at SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Home Fire Statistics

2/4/2019 (Permalink)

In life, especially during your youth, there are many different reasons you might hear the phrase, “Don’t become a statistic.” Often, that advice is trying to deter you from getting in trouble; warning against drinking, drugs, or other illicit activities. In life there are other dangers for which everyone should avoid becoming a statistic - one of the scariest being fires.

The following is a list of various home fire statistics (published in 2017) for you to consider.

  • Between 2011-2015, U.S. fire departments responded to an average of 358,500 home structure fires with an annual average of
    • 2,510 civilian fire deaths
    • 12,300 civilian fire injuries
    • $6.7 billion in direct damage
  • The leading causes of home structure fires are
    • Intentional
    • Electrical distribution and lighting equipment
    • Heating equipment
    • Cooking equipment
    • Smoking materials
  • The leading origins of these fires are
    • Kitchen or cooking area
    • Bedroom
    • Confined chimney or flue fire
    • Living room, family room or den
  • People between the ages of 25-64 have a greater risk of death or injury in a house structure fire
  • 93% of structure fire deaths and 80% of all fire deaths are due to home structure fires.
  • Property use plays a factor in the amount of fires that occur as well. For example
    • One- or two-family home, (including manufactured home) amount to 249,500 - or 70% -  of home structure fires
    • Apartment or other multifamily housing amount to 109,000 - the other 30% - of home structure fires.
  • In America, an average of seven people die in fires per day.
  • Home fire deaths peak in the cooler months.

This list is a highly condensed version of the lists out there, provided by groups like the National Fire Protection Association (NFPA), to keep you and those you love aware of the causes and effects of house fires. The most important thing to take away from the information included here is that no matter your age, the size of your household, etc. your home is at risk. Take precautions, make a plan, and trust your local rescue teams.

Don’t become a statistic.

Information retrieved from: https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/Building-and-life-safety/osHomes.ashx

If you do experience damages from a house fire, please don’t hesitate SERVPRO® of North Central Tazewell County for the cleaning and restoration of your property. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Super Bowl Fire Safety

1/31/2019 (Permalink)

Game day is approaching! The Patriots and the Rams are going to be fighting for victory in the 2019 Super Bowl and fans will be cheering them on from the stands and in front of their televisions. As fans root for their respective teams, they’ll be cooking and partying as well. Whenever big events are mixed with cooking and other excitement, it is important to keep fire safety in mind; because fires in small company are disastrous, but fires involving large groups of people are all out chaos. There are some simple things you can remember on game day to keep you and your guests safe.

First thing  to remember is that, while not the only cause, the most common source of fires during Super Bowl Sunday is cooking fires. To prevent those types of fires, your cooking area needs to stay organized. Oven mitts, wooden utensils, food packaging, towels, curtains, and anything else that is flammable should be kept away from stovetops and from any other heat sources (toasters, grills, etc.). As we have mentioned in other postings about fire safety, you should also have a kid free zone of three feet surrounding the cooking area. This will help avoid accidental burns, fires, or injuries from knives or appliances. While the kitchen should be a kid free zone, there should always be a person in the kitchen monitoring the food being cooked and whatever appliance is cooking it. Use timers to keep track of how long things should be cooked, especially if hosting duties pull you from the kitchen. Stay awake and stay alert. If things are left unattended for too long, it could mean big trouble and an early end to the party.

Because of the winter season, it is likely that extra heat sources will be added to the party. If you are planning to use a space heater or a fireplace to warm your home or garage during the game festivities, it is important to take the proper safety precautions. We have posted information on both Fireplace and Portable Space Heater safety. If you would like an in depth list of safety measures to take you can go read those blogs. However, for both it is important to remember:

  • Keep pets, kids, people, and flammable objects at least three feet away from them at all times.
  • Avoid knocking over space heaters - and if they do fall, pick them up as soon as possible.
  • Always keep a safety screen in front of fireplaces to prevent stray coals or flames from setting your house or garage on fire.

Finally, make sure that you have a designated area for people who smoke. If you don’t allow smoking in your home, this could be a spot outdoors, in a shed, or in a garage. This spot should have a safe way for smokers to dispose of their cigarette butts and some precaution to take care of any fire that could be started by a cigarette (water, fire extinguisher, etc).

The most important part of game day isn’t who wins or loses, it’s the time you spend with your friends and family. That being said, it’s in your best interest to do everything you can to keep the party fun and as fire free as possible.

Information received from:


If a fire causes issues for you during the 2019 Super Bowl, reach out to SERVPRO® of North Central Tazewell County for the cleaning and restoration of your property. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Central Illinois Polar Vortex - Winter Safety Tips

1/29/2019 (Permalink)

Get ready Central Illinois. It's coming.

It looks like winter is finally catching up to the people of Central Illinois; and it is not holding back. Heading this way is a winter storm called a polar vortex. While there has already been some snowfall around here, the thing that makes a polar vortex so worrisome isn’t the snow, it’s the extreme cold.

To clarify, a polar vortex is, “a large pocket of very cold air, typically the coldest air in the Northern Hemisphere, which sits over the polar region during the winter season. This frigid air finds its way into the United States when the polar vortex is pushed farther south, occasionally reaching southern Canada and the northern Plains, Midwest and northeastern portions of the United States… The vortex is capable of delivering subzero temperatures...”

That being said, it seems as though this could be the coldest part of 2019. There have been forecasts predicting wind chills near -45? here in Illinois and areas to the north of us have already started to get hit. Even today, we went from temperatures in the mid-thirties all the way down to the teens, and all within a couple of hours! With all of the crazy temperature drops, it is important to really take action and prepare yourself and the people around you for the wild winter weather.

We have previously posted a blog on blizzard safety and the measures you need to take to stay safe in those winter weather situations. We encourage you to take a look at that post for a more in depth description of how to handle extreme cold and extreme snow. We are simply wanting to reach out to give those who are curious a couple of quick tips and links to keep you informed during this time.

First thing first, know your weather warnings.

  • Winter Storm Warning: Life-threatening, severe winter conditions have begun or will begin within 24 hours.
  • Blizzard Warning: Sustained winds or frequent gusts of 35 miles per hour or greater, plus considerable falling or blowing snow reducing visibility to less than a quarter mile, expected for 3+ hours.
  • Wind Chill Temperature: How cold people and animals feel when outside. As wind increases, heat is carried away from your body at a faster rate, driving down your body temperature and making you feel much colder. The wind chill temperature is not the actual temperature but rather how wind and cold feel on exposed skin.
  • Winter Storm Watch: Winter storm conditions possible within the next 36 to 48 hours. Review your winter storm plans and stay informed about weather conditions.

Once you have received notice of severe winter weather, here are just a few of many tips to follow to get you through it.

  • Reduce fear by talking with your family about what to do if a winter storm watch or warning is issued.
  • Winterize your vehicle to avoid getting stranded - get your battery checked and maintain your antifreeze, wipers and washer fluid, ignition system, thermostat, lights, flashing hazard lights, exhaust system, heater, brakes, defroster, and oil.
  • Install good winter tires with adequate tread.
  • Service snow removal equipment before the winter storm season and maintain it in good working order.
  • Make sure each member of the household has a warm coat, gloves/mittens, hat, water-resistant boots, extra blankets and warm clothing.
  • Assemble an emergency preparedness kit and create a household evacuation plan (for humans and pets)
  • Bring pets indoors - make sure you have emergency kits for pets too with food, water, waste cleanup, and warmth.
  • Stay informed about your community’s risk and response plans.

The links below will direct you to the National Weather Service website and to the Red Cross website for more information about how to stay safe and warm. There is also a link to our blizzard safety blog that is full of helpful tips.

The important thing to remember is that the storm will pass; and when it does it will be easier to relax if you took the proper precautions before hand.

Information received from:






If you experience damage from the storm, remember you can always get contact SERVPRO® of North Central Tazewell County for a speedy and complete cleanup and restoration of your property. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Water Classifications - Black vs Gray

1/16/2019 (Permalink)

Water is an important resource, but it can also be the source of damage and stress. When water causes damages, it is imperative that you know the different water classifications. Knowing the differences between rainwater, gray water, and black water can make it possible to respond to the damage quickly and correctly.

First thing’s first - What distinguishes each water type from the others? Rainwater of course is the naturally occurring water that falls from the sky, eventually making its way to lakes, creeks, rivers, and other water sources. Rainwater, though natural, can come into contact with air pathogens and can collect dirt and other content when it lands on the ground or on rooftops. Gray water is a little more complicated. Gray water, while not particularly clean, is not dangerous. Gray water is water that usually come from household appliances such as clothes washers, dishwashers, showers and other similar areas. The water usually contains leftover chemicals (i.e. soaps, detergents, cleaning solutions, oils). As long as the chemicals that are being flushed through gray water are environmentally friendly or organic, this water can be filtered and reused. While accumulated rain or gray water can be an issue for a home or business, it is black water that should be avoided at all costs. Black water is water that has come into contact with human waste and/or other biohazards. This water could cause health issues in humans and other living things, and cause damage to the surrounding land. This water needs to be cleaned out by professionals who know what their doing and who have the equipment to handle the job safely and in a sanitary manor.

The three above mentioned water classes can be taken care of, some more easily than others. The important thing to remember is that you can try to dry and clean up some rain or gray water damages before calling in the professionals to dry it and look for mold or other issues left behind; But when it comes to black water, there is nothing you can do except get to a safe spot and wait for people who know how to safely remove it to come in and do just that. Property damage can be repaired and items can be replaced, but the health of you and your loved ones is not worth risking.

Information retrieved from:



If you have a problem with rain water, gray water, or black water, you can always call SERVPRO® of North Central Tazewell County to handle the property cleanup and restoration. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Specialty Cleaning

1/14/2019 (Permalink)

When you own and/or operate a business, you put excessive amounts of effort into making sure that the building is clean. You do this not only to make sure that the place is presentable, but also to make sure that your employees and your clients are taken care of as well. Having a daily or weekly cleaning crew come in to clean the things that more frequently need cleaning (vacuuming, toilets, dusting, etc.) is important. However, there are other things that require a different type of professional with a different set of skills. SERVPRO® has professionals that can help with that kind of cleaning.

Whether it is a restaurant, apartment complex, a mom-and-pop shop, or any other businesses, there are certain extra measures that need to be taken to keep everything in working order. Air vents need to be cleaned out to prevent issues with air quality and prevent fire and mold issues. It is important to get a professional in to check everything out, because they will be able to spot any issues that an untrained eye might miss. These professionals will also be able to identify any issues with mold in walls and carpets. Annual maintenance is the best way to keep your business in good shape and avoid any problems with the air or cleanliness of the business.

Commercial cleaning with SERVPRO® doesn’t only include annual cleaning. Commercial cleaning also takes care of any damages that come from storm, fire, water, and other damages that can harm a business. When unexpected circumstances affect a business, it is important to get a team of people who know what their doing in to help as soon as possible. The success and stability of a business after damage occurs depends on the speed at which the cleaning and restoration process begins.

If your business is in need of professional cleaning, reach out to SERVPRO® of North Central Tazewell County at 309-346-5600. We are, “Here to Help®”.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Blizzard Safety

1/10/2019 (Permalink)

It seems as though there are an excess amount of warnings and alerts when it comes to winter months in Central Illinois. It can become overwhelming, but all of the alerts are more than warranted. Winter comes with a laundry list of risks, and not all of them have to do with the freezing temperatures. Severe winter weather can last for 24-hours or more and heightens the risks of:

  • car accidents
  • hypothermia
  • frostbite
  • carbon monoxide poisoning
  • heart attacks from overexertion
  • heat, power, and communication services loss
  • health issues in older adults, young children, and previously sick individuals

Through all of this, there are still things you can do to keep you and the people you care for safe throughout the storm. The basics, of course, start with finding shelter. That means stay off the roads, staying indoors, and dressing warmly. Invite your friends and neighbors to stay with you if your home will be safer than theirs. There are still so many actions you can take before any storms hit:

    • Be Prepared:
      • Know what to expect from the area you live in.
      • Get your home ready.
      • If you can afford outdoor generators, buy them ahead of time.
      • Build kits with enough supplies to last you days and a way to keep track of the weather reports (ie: a battery powered radio).
      • Keep a kit in your home and in your car.
      • Know how to identify and treat hypothermia and frostbite.
  • Survive the Storm
    • Layers upon layers of clothing will help whether you have generators/heaters or not.
    • Speaking of generators, only use them outdoors, never heat your home with a gas stovetop or oven, and follow all safety measures. Carbon monoxide poisoning is a real danger.
    • Avoid heart attacks and other health problems by avoiding any overexertion.
    • Keep a close eye on any loved ones who are elderly, particularly young, or had a preexisting condition that could be exacerbated by the cold.

When the storm passes, it is important to check your home, business, and vehicle identify any damages that may have occurred. Once everything is checked out, hopefully these tips will have made it possible for you and your loved ones to recover as quickly as possible.

Information retrieved from: https://www.ready.gov/winter-weather

If you do experience damage from a winter storm this year, remember that SERVPRO® of North Central Tazewell County is “Here to help®.” 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Portable Space Heater Dos & Don'ts

1/8/2019 (Permalink)

This helpful item can be a major hazard if not used with caution.

During these winter months it is important to remember that the portable heater you keep by your bed or at your desk could cause a fire. Here is a list of “Do’s and Don’ts” to reduce the risks.

Portable Heater Do’s:

  • Know your space heater. By reading the manual before use, you are more likely to know what to expect from the heater and be able to identify if something is seriously wrong with it or not.
  • Location is everything! Place the heater where no people or pet will bump into it. If this is something you are particularly worried about, find a heater that will set off an alarm when it’s bumped over.
  • Make sure to supervise pets and children when they use the heater. If the pet or child is a risk for knocking it over or playing with it, it might be best to place it out of reach in a spot where it won’t be bumped or set anything on fire.
  • When you are asleep turn off the heater to avoid any accidents while you and the rest of your family sleep.
  • Remember the three-feet rule. Heaters should be placed at least three feet away from any objects.
  • Clean heaters are safe heaters. Make sure to routinely clean out your heater to prevent dust or dirt from collecting and burning up on the heat source.
  • Plug the heater directly into a wall outlet. By illuminating the use of extension cords or power strips, there is less of a chance of a fire starting due to a secondary power source.
  • Make sure that the heater is the correct size. Heaters that are too small may not give the desired effect, while heaters that are too large might pose a threat.

Portable Heater Don’ts:

  • Don’t place heaters on anything flammable or that might have strands of fabric that could accidentally catch fire. Rugs, furniture, and wood surfaces are not suitable for heater placement.
  • Leaving children and pets unsupervised around a heater should be avoided at all costs. Not only could they bump it and cause a fire, but if they touch a heater that is burning hot enough, they could end up with severe burns on their bodies.
  • Moisture can cause burns, but could also ruin the appliance. Don’t handle a space heater with wet hands and avoid putting them in places where they may come into contact with water or any other liquids.
  • Don’t let the cord of the heater get damaged. If the cord gets cut or frayed, you could end up dealing with an electrical fire.
  • Space heaters are not meant to thaw pipes or dry clothing and should not be used for either of those purposes.
  • Don’t leave space heaters on when you leave the room or the house. It’s better to come home to a cold house than to a house engulfed in flames.

By following these tips, you will be able to warm your house or business without any worry.

Information Retrieved from:

  • http://www.air-n-water.com/resources/space-heater-safety-5-dos-and-donts/
  • https://www.esfi.org/resource/space-heater-safety-tips-146
  • https://windycityair.net/2013/01/dos-and-donts-of-space-heaters/
  • https://www.assuranceagency.com/blog-post/the-dos-and-don-ts-of-space-heaters-in-the-workplace

If you do experience a fire, you can always contact SERVPRO® of North Central Tazewell County to help with the cleaning and restoration of the damage. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Home Fire Escape Plans

1/7/2019 (Permalink)

The last thing you want to happen is to be coming up with a fire escape plan when a fire is already taking place. Home owners should always have a plan in place to get their loved ones out of the building quickly and safely. There are multiple things that should be kept in mind while developing these plans. The National Fire Protection Association has laid out a list of things to do to accomplish this. This list includes tips such as:

  • Make a plan with everyone in your household. Walk through your home and inspect all possible exits and escape routes and identify the locations of smoke alarms. Draw a floor plan of the home for children showing at least two ways out of each room (windows and doors).
  • Closed doors can slow fires and the accompanying identifiers. Smoke alarms should be in or outside of every bedroom and on every level of a home.
  • Make sure all identified escape routes are clear and that doors and windows can be opened quickly and easily.
  • Pick a place outside that is a safe distance in front of your home where everyone can meet after they've escaped. Make note of this spot on the escape plan.
  • Make sure your address is visible from the street for first responders to see.
  • Make sure everyone knows the emergency phone number of the fire department so anyone in your home can call in the emergency.
  • Make sure that one or more people is capable of and assigned to the task of helping infants or elderly family members out of the home.
  • Make sure that security bars have emergency release devices inside for a quick escape. They will still keep your house secure, but in case of an emergency, they will be less likely to catch or stick.
  • Make sure that your guests know your escape plan and that when you are a guest you know your host’s escape plan.
  • Whenever a smoke alarm sounds be prepared for it to be a real fire.
  • Never go back into the building. If you have a family member or pet missing from your outside meeting place, alert the first responders of this when they arrive. If you go back in you risk getting stuck inside yourself, so let the professionals do the rescuing.

In the event of a fire, being prepared is key. By making a plan and practicing what to do before the situation occurs, you and the people you love are much more likely to make it out with little to no injuries.

If you experience fire damages, be sure to contact SERVPRO® of North Central Tazewell County at 309-346-5600. We are here to make the damage, “Like it never even happened.”

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Preventing & Handling Ice Dams

1/2/2019 (Permalink)

Don't let your home become damaged by winter water.

In the winter, ice forms on the ground making for slippery and dangerous conditions. What people tend to forget though is that that ice forms in other places too, like the edges of rooftops. Ridges of ice form on the edges, forming what are called ice dams.

Cold temperatures will freeze the water along the edge of the roof to form and sustain the ice dams. However, on some homes the roof will be warmer in certain areas (generally due to chimneys, heat from the house, and exhaust systems). This will melt the snow from the top of the roof but not the edges. When the water pools above the ridge, it can cause the roof to leak, and in severe cases can cause it to collapse. Although you can’t control the weather or the temperature, there are ways you can handle and prevent ice dams.

  • Remove snow from the roof using a "roof rake" and push broom.
  • If water is already flowing into the building, a temporary solution is making channels through the lower edge of the dam. This will allow the dam to drain some of the water
  • Prevent ice dams by making the ceiling air tight so no warm air can melt snow at the higher part of the roof.
  • Increase the ceiling/roof insulation to reduce heat loss.
  • Use a natural roof ventilation system.
  • Make sure that once heat on the roof is reduced that you keep an eye on how much snow is being collected.

Ice dams can be prevented and damages from them can be fixed, but it is important to know the risks of handling them yourself. Don’t risk your home or your safety; hire a professional to deal with the situation for you.

Information retrieved from https://extension.umn.edu/protecting-home-rain-and-ice/dealing-and-preventing-ice-dams

If you end up with damages from an ice dam this winter, be sure to call SERVPRO® of North Central Tazewell County for the cleaning and restoration of your home and its contents at (309) 346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Continuing Education Classes

12/13/2018 (Permalink)

Insurance professionals (agents, brokers, producers, etc) have an obligation to keep their licenses and certifications up to date. To do this, they are required to take certain courses and earn credit hours towards those certifications. Courses in ethics, legal information, insurance trends, and so much more are provided through SERVPRO® through our Continuing Education (CE) Classes for insurance professionals to attend at no cost to them. Recently, SERVPRO® of North Central Tazewell County held a couple of these classes for professionals in and around our community. The Ethics Bootcamp course and the Essentials of Legal Liability and Insured Status course were just two of the many informational courses that we have and will continue to have taught within out facility.

SERVPRO® sponsors these courses for a number of reasons, the most important being the fostering and strengthening of our relationships with the insurance professionals in the communities we service. When we make it clear that we care about the people who help insure the home and business owners in our area, it will make choosing SERVPRO® for the cleaning and restoration needs of those clients an even easier choice. We want to make sure that people dealing with water or fire damage and the professionals advising them know that we are making efforts to help them with the process even before the event happens.

If you or someone you know is an insurance professional and would like more information on how to sign up for any of our upcoming CE Classes, you can contact SERVPRO® of North Central Tazewell County at 309-346-5600.

If you experience water or fire damage and need someone for the cleanup and restoration of your property, just remember that we are, “Here to help.®”

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

New Year Resolution: Set-Up Business ERP

12/6/2018 (Permalink)

The new year is coming. While everyone is making their resolutions to work out more or to spend less money, as a business owner, you can make a resolution that could actually help beyond the first month of the year.

SERVPRO offers businesses free Emergency Ready Profiles (ERPs). If you haven’t heard about these profiles yet, it's important to know that they contain:

  • An emergency action checklist
  • Utility contact & shut off
  • Property overview
  • Primary contacts
  • Insurance information

Having all of this information in one place makes it possible to act more quickly in a crisis situation. The faster you respond to any damage situation, the more likely it is that the loss with be smaller. Not to mention that the cost to clean or restore what was lost will likely be lower as well.

50% of businesses that shut down after damages and loss will not end up opening their doors again. The businesses that do reopen usually do because they had some sort of preparedness plan. We at SERVPRO are offering to build your business a plan for no cost to you. We are in the business of making sure that people are ready for whatever might come their way.

That being said, make your 2019 resolution one that will count. Get prepared with a SERVPRO ERP.

If you do experience damages in this or the new year, be sure to contact SERVPRO of North Central Tazewell County at (309)346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Restoring Electronics

12/3/2018 (Permalink)

One of the most stressful parts of dealing with any loss is realizing that the electronics that you spent so much money have been damaged as well. Technology is expensive, and we take all sorts of steps to protect them. Before you spend the money to replace your electronics, contact the closest SERVPRO. They might be able to restore the objects and save you the trouble of replacing them.

SERVPRO is a proud user of Fireline and their impressive contents restoration tools. Their approved solution to electronic friendly cleaning included modified water, special detergents, and heat and mechanical action. With this solution they have been able to save many types of electronics in both residential and commercial losses.

The types of items that can be cleaned in each type of loss include:


  • Computer Systems
  • Televisions
  • Entertainment Centers
  • Microwaves
  • Gaming Consoles
  • Cable & Satellite Receivers
  • Cameras
  • Large Appliances
  • Sewing Machines
  • Vacuum Cleaners
  • Fitness Equipment
  • Digital Video Recorders


  • Computers & Servers
  • Cash Registers
  • Copiers
  • Fax Machines
  • Automotive Analyzers
  • Cameras
  • Telephone Switchers
  • Medical & Dental Equipment
  • Security Equipment
  • Machine Equipment
  • Rail Equipment
  • Small Appliances

SERVPRO understands that while electronics are not our lives, it’s very inconvenient when they stop working for us. That is why when a disaster occurs, SERVPRO will do the best they can to make it, “Like it never happened.” ®

If you do experience the loss of your electronics in North Central Tazewell County call SERVPRO as soon as possible! (309) 346-5600

You can also contact:

SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Does Your Pekin Business Have An ERP On File?

11/29/2018 (Permalink)

Plan ahead!

Where is the shut-off valve? Where are the breaker boxes and control panels? What do we do first?

These are just some of the questions that you could be left asking and NOT knowing the answers to if there is a sudden emergency at your commercial office building.

SERVPRO® has a program called ERP. That stands for Emergency Ready Profile and here are just some of the benefits to setting one up for your commercial space:

  • It is FREE. This means there is no need to stress about cost, giving you a great value at no financial requirement.
  • All of your emergency information in one easy to read document. It will only take a small fraction of time to complete and will not require you to leave your current projects.
  • A follow-up guide to get you back on track after a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • It provides facility details such as shut-off valve locations, priority areas, and priority contact information.

To learn more about having SERVPRO® setup the ERP for your commercial business call us now.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Holiday Fireplace Safety

11/23/2018 (Permalink)

“Chestnuts roasting on an open fire!”

It’s the holiday season, and nothing compares to relaxing in front of a fireplace with a cup of cocoa and a Christmas movie playing in the background. That’s why it’s important to keep yourself and your family safe by practicing fire safety.

To do this it is crucial to remember that for fireplaces and woodstoves you should always:

  • Inspect and clean wood stove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.­
  • Make sure the fire is completely out before leaving the house or going to bed.

There are precautions you can take for portable space heaters as well, including:

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

These simple actions can help keep this Christmas merry and bright. Let’s leave the roasting to the chestnuts!

SERVPRO of North Central Tazewell County wishes everyone a safe and happy holiday.

(Tips received from: https://www.ready.gov/home-fires)

If you do experience fire damage in North Central Tazewell County this Christmas call SERVPRO as soon as possible! (309) 346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Cleans Up After Your Pekin Thanksgiving

11/20/2018 (Permalink)

Now You Sit And Relax!

The bellies are all full, the dishes are piled up and the rug is a mess ...

Do you really want to clean after all that cooking?

When you have larger parties of friends and family for the holidays and there are food, children, and pets involved, things WILL GET MESSY!

Let SERVPRO® come over and deep clean your home after the holidays and leave the stress to us.

Give us a call and let us show you how we can work our magic on your carpets and rugs, nobody likes deep cleaning but luckily for you, we are amazing at it!

We have professional grade equipment that is still delicate enough for your most expensive rugs. Our technicians are trained in the art and science of drying so your home will look better than ever after our skilled workers are finished.

You have so much to worry about before the meal, let SERVPRO® take care of things after your meal so you can actually enjoy your family and friends this year!

Call SERVPRO® to make your after holiday carpet cleaning appointment today!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Training Building

11/19/2018 (Permalink)

Hands-on training for real situations.

When you are going through a loss and need a team to come in and help restore your home or business to its preloss state, it’s important to feel like you’ve chosen the right team to take care of your property. SERVPRO® of North Central Tazewell County is doing their best to make sure that the people who choose SERVPRO for their restoration and cleanup needs are choosing a company and a team that is as prepared to help as possible.

SERVPRO® of North Central Tazewell County has a training facility on site for the men and women who become SERVPRO® Heroes. This building is the first IICRC certified flood house in Illinois and is the only one like it so far. The building is put through different loss scenarios to ­­create situations for our teams to investigate and restore as though they were working with an official client. Fire damage, water damage, and other losses are created to give Heroes a hands-on training experience. This prepares our team with an incredible sense of what they will be looking for in the field, giving you the peace of mind so desperately needed after any residential or commercial damage.

If you are interested in getting a sneak peek at how the team trains in the facility, please stay tuned to our website and our social media for videos of our next training period. We want to show you what our Heroes do to become the people who can truly make it “Like it never even happened.” ®

If you do experience fire or water damage in North Central Tazewell County, call SERVPRO® as soon as possible!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Fire Damaged Carpet Restoration In Pekin

11/16/2018 (Permalink)

Remove or Replace?

Do you know if you should remove or replace your fire damaged carpet?

We are going to assume two things in this post:

  1. You have a fire damaged carpet in Pekin, IL.
  2. You made a smart move and called SERVPRO to help you in your time of need.

When making the decision of whether or not to remove the carpet or replace it you have to factor in a few different things, SERVPRO has professional technicians who have been trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC) can do the job properly and with the best results.

This training will be the outlining factor of whether the carpet is too far gone to keep or if the damage is minimal and a good cleaning and restoration can be performed.

If your carpet is damaged from a fire and you need a professional to come to make the decision of whether to remove or replace the carpet, give SERVPRO a call today.

Turkey Fryer Safety In Pekin

11/9/2018 (Permalink)

Be safe this year.

Turkey Fryer and Kitchen Safety for Thanksgiving

Turkey fryers are quickly becoming a yearly tradition when it comes to Thanksgiving Day, but they can also be very dangerous if not used properly.

Here are some turkey frying safety tips to remember this holiday season from a local Fire Department:

  • Make sure that you don't overfill the pot by measuring the proper level with the turkey in water first.
  • Once the oil has been heated to the proper level turn the burner off before adding the turkey.
  • Make sure that you are using oven mitts and safety glasses when handling the turkey, and after you're done cooking allow the oil to cool sufficiently before disposing of it.
  • Make sure that you are not wearing clothes with long sleeves, and that you are turning the pot handles in so that they don't get knocked over by accident.
  • And keep kids and pets out of the kitchen while things are being prepared.

SERVPRO of North Central Tazewell County hopes that everyone has a great and safe Thanksgiving this year and we are thankful to serve our community!

CE Class Monitoring Moisture in Pekin

11/9/2018 (Permalink)

Learning and Growing Together!

CE Classes or Continued Education Classes as they are often called are super important to the development of knowledge in the Restoration Industry!

Often times restoration industry professionals and the people and companies that work alongside the restoration industry professionals are required to continue their education on all things restoration.

As a service, we offer classes from time to time to those in need to help everyone grow inside our industry and so that ultimately our customers can benefit from the people in our area having the most up to date knowledge and expertise.

We "flooded our house" to demonstrate how we extract and monitor moisture in the house. 

That’s Jason Fletcher our owner in the black shirt, and Todd Davis is the instructor in the suit. We also had some employees from SERVPRO of Springfield just down the road there too.

We love helping everyone and that does not always mean cleaning up messes!

Thanksgiving Safety In Pekin

11/2/2018 (Permalink)

Safety First!

Thanksgiving day is one of the peak days for home fires and kitchen injuries related to cooking in America!

Let's talk about some safety tips that you and your family can practice to make sure you can continue to be thankful for a roof over your head.

  • Keep an eye on the turkey and food, stay close while it is cooking.
  • Keep young children away from the stove. The stove will be hot and kids should really stay as far away as possible.
  • Keep the floor clear so you don’t trip over items that can cause you to spill hot liquids.
  • Keep all sharp objects out of the reach of children.
  • Never leave children alone in the room with a lit candle or unattended fire.
  • Make sure your smoke alarms are working. Test them by pushing the test button. Just a reminder most modern smoke detectors are good for about 10 years after that it is better to just replace the whole unit, not just the batteries.

If you follow these tips and use common sense you should have a grateful and safe holiday season.

If you do experience a fire damage in the Pekin area this Thanksgiving call SERVPRO® as soon as possible!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What Is Water Capable Of Damaging In Pekin?

10/25/2018 (Permalink)

You can never be too sure when it comes to water damage!

Rising flood water is capable of collapsing an entire community of homes ... but that is just the start!

The news is filled with images lately of the damage that rising flood waters have produced after the recent hurricanes and storms.

Not only is water a universal solvent which means it is capable of dissolving many materials but the speed at which it can move is stunningly aggressive.

Take for example the record-breaking cresting of the rivers in the South Carolina and North Carolina areas. The damage produced from these unprecedented water levels included sinkholes, destruction of roadways and bridges as well as collapsing entire communities of homes.

We here at SERVPRO® have the tools and knowledge to fix many of the different water damages to your homes and businesses. 

If you have suffered severe water damage call SERVPRO today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What Can I Expect After A Flood Damage In Pekin

10/19/2018 (Permalink)

Know what to expect when the flood recedes.

The flood waters are gone ... what can you expect now?

It is hard to know what to do and what to expect when the flood waters from a major water damage finally recede. 

You WILL have questions:

  • Are there going to be situations you are not ready for?
  • Will it ever be the way it used to be?
  • Where do I begin?
  • Who do I turn to that is trustworthy and professional?

The good news is that SERVPRO has been helping families and businesses just like yours for years here in Pekin. We have systems in place and technology on our side.

SERVPRO's expert technicians can help in every stage of the damage. With that being said the rules of cleanup vary from state to state and even county to county especially after a major flood that has impacted tens of thousands of residents.

SERVPRO has to adhere to the proper rules and regulations which can often change temporarily during emergencies when it comes to disposing of the trash and waste material as well as your belongings that are no longer salvageable.

This means that there will be some unsightly piles of items from time to time in neighborhoods all along the affected area. SERVPRO can work as quickly as the local municipalities allow and will always make sure they do their best to leave things better than the way they found them.

If you have severe water damage from flooding call SERVPRO today!

Who Cleans Dryer Vents in Pekin?

10/19/2018 (Permalink)

Lint-free is the way to be!

Your dryer ventilation system is often the biggest culprit in poor indoor air quality.

Inspecting the ductwork in your home should be a high priority. In most cases, the dryer system has been operating for some time without much attention. Dirty vents can be a breeding ground for odors, contaminants such as mold, and irritating dust throughout your building or home.

The dryer vent can also build up with lint and dust over time becoming extremely flammable. This could unknowingly put you and everyone in the unit at risk of fire.

SERVPRO has been cleaning dryer vents for years. In most cases, the process is simple and requires only a day to perform.

Get your dryer vent inspected at the very least and see if your unit is in good standing!

For more information or to schedule a duct or dryer vent cleaning appointment, contact SERVPRO.

How To Wash Moldy Clothes After Flooding In Pekin

10/10/2018 (Permalink)

Wash the moldy clothes as soon as it is safe to do so!

After the flooding recedes and the cleanup process starts you are left with many questions.

One of the first and biggest issues to tackle is your clothes. Since you obviously need clothes to participate in everyday life you are going to want to get you and your family's clothes clean as soon as possible.

Here are a few tips to help make sure that your soiled moldy clothes get back to their pre-flood gloriousness.

First, check if your machines need to be cleaned. If they do follow this procedure:

  • Even if your washing machine was not flooded, avoid using it until you know that the water is safe enough to drink and that your sewer line works.
  • Before you wash clothes in the machine, run it through one full cycle.
  • Be sure to use hot water and a disinfectant or sanitizer, such as chlorine bleach.
  • Of course, if the machines are broken call a technician to come to help you first!

Now comes the washing of the clothes part ...

*It is best to wash clothes in hot water. Hot water kills mold more effectively than cold water and better removes mold spores and allergens too. Of course, make sure you don't use water so hot that it can damage your clothing.

  • When you're washing your clothes with a mold killing solution it's best to wash them through at least two full cycles.
  • Then after your clothes have been washed hang them on the line in the sun. The heat from the sun and the sun's ultraviolet light help to kill mold. The sun has a natural bleaching effect that can also help to fade mold stains. 
  • Washing clothes in a solution of all-fabric bleach and water can kill mold. Bleach can also fade away stains left on clothes by mold. 

If you or someone you know has been affected by flood damage and need help with your home, call SERVPRO now!

*Source: Kenscleaner.weebly.com

When Should I Buy Flood Insurance In Pekin

10/5/2018 (Permalink)

If you are worried about floods get flood insurance!

When should I buy flood insurance in Pekin? ... NOW!

That answer of now is of course totally dependant on if you live in a flood zone or not. If you do, you absolutely should already have a flood insurance policy in place. If you do not live in a flood zone but live in low lying areas or in close proximity to rivers or lakes that could flood, well then you too should look into a flood insurance policy.

The thing about a flood insurance policy and why it is so important to have one in place is because they normally take about 30 days to activate so if you are trying to buy one when a hurricane is announced to be heading your way chances are that policy will not be in effect in time to help you should that hurricane cause you flood damage because most hurricanes only give you a week or two notice.

So in short talk to an insurance agent ASAP if you even think you might need flood insurance. Or visit this site to see if you are in the danger zone.

If you have sustained flood damage, call SERVPRO we can help!

What to do if your Pekin home floods?

9/28/2018 (Permalink)

Know what to do!

For some on the east and west coasts, the hurricane is just the beginning.

If you live in an area that is prone to flooding then you know that a major thunderstorm, tropical storm and or a hurricane can mean only the beginning of a long wet process.

We do not get much damage from those super storms this far inland but we do have catastrophic rain and flooding from our rivers from time to time.

All along the state of Illinois people live in waterfront areas whether it is the lakefront beach or one of the major rivers we have flowing through our beautiful midland area.

When there is a significant rainfall like ones experienced during Hurricane Florence your home may be at risk of major flooding from quick rising rivers and the grounds inability to drain the water fast enough.

If water damage does happen to you, know that SERVPRO is here to help as soon as it is safe to do so. We have been helping families put their lives back together after major storms for years now here in the Pekin area and we are not stopping now. 

Educate yourself about the possible and projected flood areas to see if you are in harm's way!

We are here to help once the water recedes!

What you need to know about mold in Pekin

9/28/2018 (Permalink)

Mold can set in quickly!

After the rivers have crested and once the flood waters have started to recede ... now the mold will start to grow!

The storm is over and gone, the rains and winds have subsided and the flooding rivers and waterways have stopped rising but just when you thought you finally had everything under control and you could start to go back to normal everyday life ... you find mold!

Mold can start to grow quickly, as a matter of fact in as little as just 48 hours in dark wet areas in and around your homes and office structures.

Mold can grow at a rapid pace and could possibly get out of hand very quickly.

When you have had significant water damage like people often do after major flooding especially like the people in the Carolinas have had after the devastating effects of Hurricane Florence and the flood that took place in the rivers afterward the last thing you want to worry about is mold.

Let the trained professionals of SERVPRO help you in this time of need!

Sewage Backup Cleanup In Pekin

9/21/2018 (Permalink)

Sewage backup is serious, let SERVPRO help.

Sewage backups and black water intrusions are more than nasty, smelly deposits!

These damages also introduce harmful microorganisms into a structure. SERVPRO® Professionals will remove the sewage, contaminants, and moisture, disinfecting as they clean. SERVPRO® Professionals help ensure the structure is properly cleaned, disinfected and deodorized.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Please do not attempt to clean up sewage backups yourself, call in the professionals at SERVPRO®!

The safest plan of action is to just let the qualified professionals at SERVPRO® handle the clean up for you. Call us 24/7 if you need help.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What you need to know about LEAD PAINT in Pekin

9/16/2018 (Permalink)

Get the lead out!

Does your home contain lead paint?

Older homes, older child care facilities, schools, and other buildings are more likely to contain lead-based paint. Homes may be private, government-assisted or public housing. Schools are preschools and kindergarten classrooms. They may be urban, suburban or rural.

Here are some quick facts about LEAD PAINT.

Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978.

Lead can affect children’s brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems.

Even children who seem healthy can have high levels of lead in their bodies.

Lead is also harmful to adults and the elderly.

Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often invisible.

Projects that disturb lead-based paint can create dust and endanger you and your family.

In most cases, lead-based paint that is in good condition is not a hazard. 

We here at SERVPRO know how to keep you and your loved ones safe during the Lead Paint Removal Process, call us now at:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Foreclosed Home Cleanup in Pekin

9/7/2018 (Permalink)

It is yours now, who will help you?

You have bought that foreclosed home in Pekin only to discover there is mold, rot, and trash everywhere inside ... who do you call to help you clean up all that filth?

SERVPRO that is who you call! Not only are we experts at cleaning and eliminating mold and trash, we have experience helping out even the most seasoned of real estate home or building flippers.

We can help with a bunch of different tasks ranging from a simple patch and mud job to total construction of an unsafe dwelling.

Let the company that has been helping investors and teams all along the Pekin area for years give you the peace of mind that your investment in a foreclosed unit will be looking great and be structurally sound in no time!

Call SERVPRO the next time you buy that foreclosed property!

Vandalism Cleanup In Pekin

9/7/2018 (Permalink)

Vandalism stinks, SERVPRO can help!

SERVPRO is recognized as a leader at helping property owners recover quickly from fire and water damage.

SERVPRO of North Central Tazewell County also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, eggings, spoiled and rotten foods, and human or animal waste.

Here are a few Vandalism Damage Tips:


  • Hose off or wash egg or other residue damage from the building exterior as quickly as possible.
  • Carefully vacuum glass particles from carpets and upholstery.
  • Save containers revealing the ingredients of products used in vandalism damage.
  • Record all damage and photograph when possible.


  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.

For a few more tips and services we provide click here.

If you have experienced vandalism and need it cleaned as soon as possible, call:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

We'll make it look "Like it never even happened.®"

Pekin Area Systems and Appliances Checklist

8/31/2018 (Permalink)

We'll help fix those problems!

System and appliance maintenance can get so expensive, especially if you are not ready for it!

It would be amazing if once you bought a major appliance or system that would be the extent of the issue and they would last forever. We all know that is not the case. Just like the systems and appliances in your home have shelf lives so do the systems and appliances in your office building.

We found this amazing interactive infographic that will help guide you as to when you will need to start thinking about upgrading your items.

Use this interactive infographic to see when common house systems like your heating, cooling, plumbing or electrical wear out, or how long your appliances like your oven, dishwasher, washer, and dryer have before they need to be replaced. They’ve also included the average cost to replace each item.

Click Here For The Infographic.

Then call us to help you with the workload! 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Who is going board up my Pekin home?

8/24/2018 (Permalink)

We do board ups!

After the fire is out and the firefighters are gone who is left to help you?

Your home will be left wide open to show the entire world what is inside after the firefighters put out the fire. You will be at your most vulnerable stage in life, feeling empty and helpless but you still need to protect your home and your possessions.

SERVPRO® understands this and will board your Pekin home's entrances and exits as well as your windows up for you safely, securely and professionally. Is this really the time you want to trust just any guy with a truck to board up your home with any personal items still left inside?

Let the professional fire damage restoration technicians at SERVPRO take your fears away, put your mind at ease and make you start to feel safe again. Call us today:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Why Do I Have Mold In My Pekin Home?

8/24/2018 (Permalink)

It starts with a small drip then before you know it ... MOLD!

You do not know you have mold unless it is too late!

Your best bet for not finding mold in your Pekin home is to make sure you do not have excess water or moisture issues in your home.

If left untreated a water leak or excess moisture situation can turn into mold growth in as little as 48 hours. Especially here in the Illinois summers when conditions are almost always warm and humid, mold loves that environment!

If you suspect you have water leakage or excess moisture issues in your Pekin home call SERVPRO® today. We have the tools, training, and manpower to restore your home back to its wonderful self again. 

If you see or smell mold then you should definitely call SERVPRO® right away, we are experts in riding your home of that pesky problem!

We can do it all, call us today! 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Crawl Space Water Damage In Pekin

8/17/2018 (Permalink)

We'll go under so you don't have to!

Crawl spaces are notorious for water damage, especially here in Illinois!

If your Pekin home has a crawl space and a pipe bursts underneath or starts leaking uncontrollably you may not even know until it is too late!

Think about it, how often do you open up one of those little side doors and brush away the cobwebs and then go exploring under your home? If you are like us then the answer is probably never!

So how are you going to know if you have water damage in your crawl space ... you call the fearless technicians at SERVPRO that is how!

Our brave experts can navigate even the scariest of crawl spaces and report back to you what is going on under your home as well a plan to fix it if need be.

When you are just not interested in crawling under your home, call SERVPRO we will do it for you!

Algae or Mold In Pekin

8/10/2018 (Permalink)

Is that mold?

Another hot Illinois summer is here and in full swing! 

That means pools and swimming. Your pool might at times look like it has mold around the outside or rim. It is most likely algae and not mold.

Algae can grow when the chlorine levels drop in your pool and then the sun is strong. It can turn a perfectly clear pool and make it greener than the Hulk in what seems like overnight.

If the algae are inside your pool call a pool technician to service your water if the algae are outside your pool, give it a few sprays with a bleach /water combo and if it doesn't go away in a day or two you might have mold.

If it turns out to be mold call SERVPRO® today!

To be 100% sure call the experts at SERVPRO® for any pool mold concerns today!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Preparation For Your Business In Pekin

8/3/2018 (Permalink)

Be prepared.

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Review the following questions to learn if your company is prepared.

Be Informed.
Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan.
Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? 

Prepare your Emergency Plan.
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during and after an incident?

Practice the Emergency Plan.
Have you practiced your plan recently? 

Review Insurance Coverage.
Have you reviewed your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment.
Have you secured all the ways people, products, and supplies get into your building?

Promote Family and Individual Preparedness.
Do you encourage employees to have a personal
emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, visit ready.gov or call SERVPRO and learn how to better prepare your business. 

Storm Damage Mitigation In Pekin

7/27/2018 (Permalink)

Storm Damage Can Strike Anywhere!

When outside objects go airborne, they can become deadly!

Trampolines, swingsets, planters, and or yard furniture can become deadly projectiles during a storm. If an object crashes into your house there can be significant damage.

Storm damage can be the result of many different events but one of the most frequent storm damage events is wind picking things up and destroying personal property in its path.

This was the case for one of SERVPRO's customers that reported storm damage due to their yard objects crashing in through the roof of their home, their bedroom to be exact!

SERVPRO came in and accessed the situation, removed the objects from the roof, boarded up the damage temporarily and made all the rest of the storm damage disappear!

If you have had storm damage to your home call SERVPRO right away!

Who Cleans Ducts In Pekin

7/27/2018 (Permalink)

We Clean Ducts!

SERVPRO has been cleaning ducts in your area for years!

One of the most necessary times to get your ducts cleaned is after a rodent infestation.

Often times mice and or rats can make their way into your home through a small crack somewhere and then set up shop in your HVAC pipes.

When you have a professional exterminator eradicate the rodent issue you still want to go the extra step and have your HVAC system cleaned well! The rodent usually urinates often and that mixed with their droppings can cause health issues in some people due to it getting airborne in your system.

SERVPRO has the equipment and manpower to clean your air ducts quickly and professionally.

Even if you have not had a rodent issue it is still a good idea to do a yearly cleaning just to be on the safe side, so call to schedule yours today!

Cabinet Install and Restore In Pekin

7/20/2018 (Permalink)

Let SERVPRO install your cabinets!

Cabinets can make or break the look of that awesome kitchen you have!

Actually, the cabinets can make an old kitchen look new or completely change the look, feel and flow of your entire space!

When it comes to cabinets few do it yourselfers get it one hundred percent right. There is the measuring, the planning, the shopping, the pickup or delivery, the inspection, the mounting, the leveling and then the actual enjoying.

If there was any part of that process that just does not seem worth it ... you should call SERVPRO.

SERVPRO has been dealing with cabinets for years. We handle all of the above-mentioned tasks almost on a daily basis when restoring or remodeling a kitchen after a disaster. So why not call us to help with your cabinets even if your house did not burn down?

We have the tools, manpower and know how to handle your North Central Tazewell County cabinet job right the first time!

Biohazard and Crime Scene Cleanup In Pekin

7/13/2018 (Permalink)

Stay safe and call SERVPRO!

Biohazard Vandalism and Crime Scene Cleanup and Restoration Services

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you need help cleaning up any of the above-mentioned items give us a call!

Rebuilding Roof Damage In Pekin

7/6/2018 (Permalink)

We have you covered, literally!

You might ask yourself, who handles roof damage in Pekin, Illinois? The answer is ... SERVPRO does.

Although we are not a roofing company many of our jobs and clients involve fixing a storm-damaged roof. We are capable of rebuilding your damaged unit from the ground up and the roof is part of that procedure.

SERVPRO is capable of handling a larger sized commercial project if need be. On a previous roofing job, our workers repaired the roof quickly and carefully because the weather is unpredictable so we needed to get those tarps off and an actual structure on to make sure there is not more damage inflicted on the building.

So if your business or home needs roof repair along with other damaged areas ... Call SERVPRO NOW! We will help get you covered again!

Exterior Pressure Wash In Pekin

7/6/2018 (Permalink)

Wash that dirt away!

8 Tips on how to use a pressure washer this summer to blast away that year worth of dirt:

  1. Choose a pressure washer that is best for the job. Different housing materials can withstand various water pressures.
  2. Protect your house's exterior fixtures, like lights, landscaping shrubs, and plants, from harmful water pressure. Cover with drop cloths or plastic covering.
  3. Manually scrub any visible dirt and grime from the surface you are power washing with a brush.
  4. Mix the cleaning solution and fill the pressure washer's soap dispenser.
  5. Connect a hose hooked to your water supply to the pressure washer.
  6. Test how close you have to be to pressure wash a house by holding the pressure washer nozzle with both hands about 3 feet from the wall. Walk it in closer until you feel the spray is strong enough to remove dirt but not cause any damage.
  7. Start at the top of the house and move down just like when you paint. 
  8. Rinse from the top down with plain water. Allow the house to dry at least 2 days before painting.

If this sounds like too much work just call SERVPRO, we will do it for you.

Carpentry In Pekin

6/29/2018 (Permalink)

We Build In Pekin!
When you think of SERVPRO you probably think of awesome fire, water, and mold restoration and you would be right ... but did you know we can build houses too?

SERVPRO rebuilt a house from the ground up not too long ago when a client's home burned down to the ground from an oxygen tank explosion!

SERVPRO handled the process from start to finish and the owner was amazed at the carpentry skills that SERVPRO displayed on this home!

SERVPRO can provide this service for you too by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair

Call us today if you need award-winning service on your home!

Carpet Cleaning In Pekin

6/22/2018 (Permalink)

Clean That Carpet Today!

Even before your sales team greets a customer, they’re greeted by the appearance of your business.

Make no mistake about it; first impressions are an important part of the sales process. When the first impression is that of a clean and organized business, it puts your customer at ease, and it makes it easier for them to say yes to your Pekin business or service!

That’s why regular commercial carpet cleaning is so important. Maintaining your office carpet in pristine condition lets your customers and sales team know that you’ve taken care of all the details, down to the carpet.

A clean carpet is also hygienic. Accumulation of dirt and grime along with pollen and animal dander that is tracked in by foot traffic can make for an unpleasant and allergenic work environment.

Regular carpeting cleaning is also an opportunity for spot-checking for damaged and worn areas in the carpeting, potentially avoiding accidents.

Businesses should aim for focused carpet cleaning about once every quarter for high traffic areas in addition to the twice-yearly deep cleaning of the entire covered area. 

Call SERVPRO to schedule your home or business carpet cleaning today!

Painting Your Pekin Home After A Storm

6/12/2018 (Permalink)

Painting In Pekin!

Sometimes the last thing you want to do after a major storm repair is paint!

Storm season is upon us and sometimes we luck out and just get minimal damage that involves only a few patch jobs to a wall or the exterior side of the house. 

After you finish repairing the damage you really do not feel like painting, it can be a real hassle if you do not have the right equipment.

Lucky for you SERVPRO has the manpower and resources to do all sorts of different sized jobs from one bedroom apartments to a 100 plus unit condo tower and everything in between.

So the next time you just do not feel like painting that front wall for the third time or slapping on another coat to the second floor bedrooms because a tree came through the wall, give SERVPRO a call!

Summer Safety Tips In Pekin

6/12/2018 (Permalink)

Don't Let Things Get Too Hot This Summer!

Summer is filled with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms. 

Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended. 
  • When using a charcoal grill, let the coals completely cool before disposing of in a metal container.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

If a tragedy does strike your home in the form of fire damage, call SERVPRO right away!

Summer Office Declutter Tips In Pekin

6/8/2018 (Permalink)

Clean desks are better for making money!

Declutter That Office Now!

Tips and tricks to help declutter your office.      

Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read", "To Do", and "To File". Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard, and monitor once a week with disinfecting wipes.

A clean office leads to more productivity, call us if you need some heavy hitting!

Flooring Services In Pekin

6/1/2018 (Permalink)

Let us put you on solid ground!

Flooring is the foundation of a great home ... literally!

Flooring can be anything from carpet, wood, and concrete to other kinds of building materials but they are all subject to damage from water, fire and or mold.

When your flooring becomes damaged you can try to fix it yourself and some people have a small level of success but you have to ask yourself do I know enough about the science of drying to make sure the flooring I'm putting down is going on a completely dry surface that will not become mold infested because I'm trapping moisture underneath and then have to completely redo the whole process again?

If you do know about moisture control and the science of drying, by all means, do that labor intensive time investing and all around not fun project yourself. If you do not think you can pull it off, call SERVPRO.

SERVPRO has the know-how and equipment to have your flooring project done right and fast!

Restoration Services In Pekin

5/25/2018 (Permalink)

Let SERVPRO Restore More Than Your Building!

No Job Is Too Large For SERVPRO of North Central Tazewell County!

There's never a good time for fire or water damage to strike your building or business. Every single hour spent cleaning up is an hour of lost revenue and or time spent doing business operational duties. So when an emergency situation arises in your business, give us a call and we'll be there quickly with the help you need and the name you trust.

The SERVPRO® Commercial Large Loss Division is made up of our best of the best in restoration.

Our industry-leading large-loss specialists are pre-qualified and strategically positioned throughout the country to handle any size disaster. Every large loss is overseen by a commercial operations manager to help ensure seamless communication and timely mitigation.

If your business suffers a major loss, call:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Hurricane Names For The 2018 Atlantic Season

5/25/2018 (Permalink)

Be in the know!

Since a few weeks, ago was all about Hurricane Preparedness, we felt you should have a little more info about this year's Hurricane Season!

We know that hurricanes do not ever really get this far inland but it is always good to stay on top of natural disaster information whenever you can.

The National Hurricane Center generates lists of names, in alphabetical order, to be used for tropical storms and hurricanes.

As storms form, they are named in order of which they arrive. Thus the first tropical storm or hurricane of the year has a name that begins with "A" and the second is given the name that begins with "B." The lists contain hurricane names that begin from A to W, but exclude names that begin with a "Q" or "U."

There are six lists, so a name can recur once every six years so these names can not be used again until 2024. When a hurricane is especially memorable or devastating, that name is retired and another hurricane name replaces it.

Here are the names for the Atlantic Hurricane Season of 2018:

Alberto, Beryl, Chris, Debby, Ernesto, Florence, Gordon, Helene, Isaac, Joyce, Kirk, Leslie, Michael, Nadine, Oscar, Patty, Rafael, Sara, Tony, Valerie, and William.

If you sustain storm damage due to hurricanes or any other type of storm, call SERVPRO right away!

Cleaning And Repair For Educational Buildings In Pekin

5/18/2018 (Permalink)

Schools Out But What About Those Dirty Halls?

Now that everyone has graduated, who is going to deep clean and repair your school?

Disasters at an educational building are highly complex and require a knowledgeable and flexible response.

Whether we’re dealing with a small school campus or an institute of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.

Our professional team of technicians is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities: K-12 Schools, Colleges & Universities, Dormitories, Private Schools, Libraries, Daycares / Pre-K Facilities

From county school systems to large accredited colleges and universities, SERVPRO works to make your education facility disaster “Like it never even happened.”

This Week Is Hurricane Preparedness Week In Pekin

5/11/2018 (Permalink)

Know Before You Go!

Hurricane Preparedness Week

Even though we rarely have to worry about Hurricanes, many of our resident's vacation in areas where there are significant threats.

From the desk of the Community Risk Reduction Officer for our local Fire Dept:

During Hurricane Preparedness Week, make sure you have a hurricane evacuation plan.

The first thing you need to do is find out if you live in a storm surge hurricane evacuation zone or if you're in a home that would be unsafe during a hurricane.

If you are, figure out where you'd go and how you'd get there if told to evacuate. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn't live an evacuation zone or unsafe home, and coordinate with them to use their home as your evacuation destination.

Be sure to account for your pets, as most local shelters do not permit them.

Put the plan in writing for you and those you care about- share your plan with your neighbors.

Find evacuation zones here: http://flash.org/hurricane-season/evacuation-zones/find-your-evacuation-zones.pdf.

And as always SERVPRO is here for you when the storm is over to help put your life back together!

The Best Cinco De Mayo Party Cleaners In Pekin

5/4/2018 (Permalink)

You Party, We Clean!

When you throw a Cinco De Mayo celebration you really know how to go over the top!

But when the party is over and the mariachi band leaves, the cervezas and margaritas are all gone ... who is going to clean that messy carpet?

Fortunately for you, SERVPRO® does not take holidays off so if your carpet has 7 layer bean dip ground into it from all that dancing and irresponsible eating give us a call.

If the donkey pinata was full of candy and now your rugs are full of chocolate stains, give us a call!

SERVPRO® has been cleaning up after messy partygoers for years. We have the knowledge and equipment to get in and out faster than you can say ARIBA!

Call us today to schedule your carpet cleaning: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Air Ducts and Spring HVAC Cleaning in Pekin

5/4/2018 (Permalink)

Are you Spring ready?

Pollen, dust, and dirt can wreak havoc on your HVAC!

Inspecting the heating, ventilation, and air conditioning unit (HVAC) is a service offered by SERVPRO®.

Keeping your HVAC system and ductwork clean can extend the lifespan of the equipment by allowing it to operate at peak condition, which may save you money. SERVPRO® uses a portable ventilation and air duct cleaning system to remove years of dust, pollen, and grime. 

SERVPRO® will inspect your HVAC system and ductwork and make recommendations about the best way to combat any indoor air quality concerns. The inspection can save you money in the long run and provide peace of mind on the health of your HVAC system and ductwork. 

The SERVPRO® system is the difference - we can help:

  •      Remediate bacteria, fungi, and mold
  •      Reduce the potential for mold growth
  •      Restore peak energy efficiency
  •      Eliminate offensive odors

Call us today to schedule your Spring HVAC inspection: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Reducing Your Exposure to Mold In Pekin

4/23/2018 (Permalink)

SERVPRO blasts mold away in Pekin

Mold and mildew are common nuisances in our community.

However, you can greatly reduce the risk of infestation in your home. It’s worthwhile to consider because reducing exposure to mold in Pekin is important for both you and your home’s health and well-being. 

Mold spores in the home environment have been known to cause adverse health effects. In addition, mold colonies can cause unsightly damage to your home, like staining of furniture and carpeting. On top of that, mold can weaken the walls and foundation of your home, leading to structural deterioration.

While completely eradicating mold spores in your home environment is not possible, you can lessen the chance of mold infestation in your home.

Reduce your exposure to mold by following these three helpful tips from the remediation experts at your local SERVPRO:

1. Repair leaks quickly. 
2. Use a dehumidifier. 
3. Use cleansers that kill mold and mildew. 

If you find that mold or mildew grows inside your home, it could be signs of a more serious problem.

Call SERVPRO today to schedule an inspection: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Earth Day In North Central Tazewell County

4/12/2018 (Permalink)

Earth Day Is Every Day

Earth Day is April 22, 2018, this year!

Although the number one strategy to help the world is to practice environmental consciousness every day, a dedicated national observance day to honor the earth comes in a close second.

We here at SERVPRO® are constantly cleaning up disasters and damages all over the planet so we would like to take this time to remind you to do something healthy and proactive for the survival of our precious world!

There are always activities in your area that need help and amazing opportunities to volunteer your time and resources.

If you can get out there and plant a tree or take some recycling to the recycle center or even make some sandwiches for the volunteers that are working hard for earth day.

Also, it is a great reminder that you should start to think about the spring cleaning and maintenance of your home (as well as mold removal) so that you do not get stuck with faulty equipment.

If you need our help call us today at:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Who Fixes Water In My Ductwork?

3/16/2018 (Permalink)

Get Your Ducts In A Row!

Water causes damage in so many ways!

This is an instance where our customer's water pipe had busted and it flooded the entire lower level of his home. Our customer has very nice hardwood floors that had to be completely removed and new ones had to be reinstalled.

Our customer called SERVPRO to fix the water damage and then decided to have SERVPRO finish the repairs as well. We were in and out in what seemed to be no time at all thanks to our qualified repair technicians!

The customer's ductwork in their crawl space that had been filled with water from a broken pipe had to be drained as well.

SERVPRO fixed the water damage, repaired the flooring and made the customer more than happy!

Who Cleans Up After Storm Damage In North Central Tazewell County

3/16/2018 (Permalink)

We'll Help You Weather The Storm!

Storms hit hard and fast!.

That is why SERVPRO® provides immediate relief and response to your storm damage needs. We can have a team of technicians on site as soon as it is safe to do so.

We can help with a ton of projects which also includes getting your emergency food and shelter and contacting friends and family.

Storms do not wait for normal business hours that is why you need to call the professionals here at SERVPRO® who are available to you 24 / 7 / 365, all you have to do is call!

We understand the process of putting your life back together when tragedy hits. Let us show you what so many other families have already experienced ... our willingness to make your world normal again!

Call Us Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Mold Removal In North Central Tazewell County

3/16/2018 (Permalink)

We'll Remove Your Mold

Mold Removal is not very easy!

There are a lot of different opinions when it comes to removing mold. A lot of people think the task is easy until they keep getting the mold, again and again, then they realize they should call SERVPRO®.

If you want the mold gone the first thing you have to do is isolate it.

Then you have to prevent mold spores from spreading to other sections of the home, SERVPRO specializes in mold removal and can do this for you. 

Lastly, you have to remember to replace porous items that may have been exposed to the mold. You should definitely call an expert (SERVPRO®) if: 

  • There is mold in your HVAC system.
  • If you developed mold from contaminated water or plumbing problems.
  • You have an excessive amount of mold.
  • You have medical issues that could get worse with the introduction of mold.

SERVPRO® is available 24/7/365 to handle all of your mold removal needs, should the process be too complex, give us a call today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Cleaning Up Water Damage In North Central Tazewell County

3/16/2018 (Permalink)

Let Us Clean It Up

Pipes Burst, Drywall Rots, and Mold Breaks In!

These are all facts you have to deal with when confronted with a water damage. Water can save your life in the desert but can be a real pain when it is gushing into your living room.

Once the source of the water damage is located and fixed you are not out of the woods yet. Actually, most consider this when the real work starts. You have to make sure the water is completely gone as soon as possible before mold sets in (which can be as quick as 48-72 hours).

SERVPRO specializes in water damage clean up in the Peoria area. We have the right equipment to handle any size job quickly and efficiently. Our trained and certified technicians are here to help you out 24/7/365 for when you might be in over your head!

Call SERVPRO today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Help, I Have Lightning Damage!

3/16/2018 (Permalink)

Lightning Damage Is Serious

We all know that lightning can actually cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm-damaged homes in the Peoria area for quite some time. Our highly trained technicians are qualified to handle almost anything wicked storms can throw at them.

We have the experience, training, and equipment to handle a small flood all the way up to massive thunderstorm damage resulting in holes in your roof, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your family back together to any old person with a truck and a few tools. SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Be Careful When Dealing With Mold

3/16/2018 (Permalink)

Mold Is Not Something To Take Lightly

SERVPRO handles water damages every day and knows that quick action is required to prevent mold growth.

Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your unit has sustained a recent water damage, it is so important to remove excess water and dry the structure promptly.

If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused previous mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

Call us today to schedule a mold check for your home.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What Is The Water Damage Repair Process?

3/16/2018 (Permalink)

Let Us Take Care Of It For You!

Are you ready to fix and repair water damages yourself?

Probably not.

So if water damage, from the smallest overflow of a toilet to a whole house flood from a pipe burst, threatens your home or office call us. 

SERVPRO is here to help and care for not only your home or office but for you as a person.  We know first hand how scattered and scared you can be when you suffer a major loss due to floods or other water damages.

We are a family owned business and part of a National Community and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event because they need our help. 

Our goal is to help make it a little less stressful for you. We want to return your home to you as quickly and safely as possible.

To make that happen, call us if you ever have water damage.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Black Mold In North Central Tazewell County

3/15/2018 (Permalink)

Black Mold Can Be Toxic

Stachybotrys chartarum is the type of mold often called “black mold”.

The news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any and all mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO Franchise Professional immediately.

SERVPRO deals with mold all the time and has the right equipment to solve your mold issues. 

Commercial Cleaning For Fast Food Facilities

3/8/2018 (Permalink)

Fast Food Needs Fast Service, That's SERVPRO!

At SERVPRO of North Central Tazewell County, our one priority is getting your business, kitchen, and dining room back in operation as quickly as possible.

When disaster strikes your fast food restaurant, you need the expertise of a specialized team who is experienced in food service cleanup.

At SERVPRO®, our expert teams are trained in health codes, regulations and the use of food safe products. They understand the importance of getting your dining room, kitchen or production operational as quickly as possible.

We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications and you are able to get back to business and your patrons can get back to the food.

Our experience in the food services industry has given us the ability to provide a variety of detailed services for the following facility types: Food Manufacturing Facilities, Food Distribution Centers, Fast Food Restaurants, Fine Dining Restaurants, Senior Living Facility Kitchens, Educational Cafeterias.

From restaurants and cafeterias to national distribution centers, SERVPRO® of North Central Tazewell County works to make your food service facility disaster “Like it never even happened.”

Call SERVPRO® Today to get started now: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Storm Damage Aftermath in North Central Tazewell

3/2/2018 (Permalink)

Storm Damage Can Be Scary Stuff!

Thunderstorms, tornadoes, and flash flooding are common with severe weather conditions in the North Central Tazewell area.

Because of this, you’ll find many storm damage restoration companies servicing Illinois. And with so many choices, it can be confusing to know which is the best at handling emergency residential restoration services.

Beyond looking at costs, it’s important also to consider how trustworthy a company is and what track record they have. Use this helpful guide below to help you accurately compare storm damage restoration business in North Central Tazewell County:

  • Experienced In Emergency Storm Damage Cleanup and Restoration. It’s important to ask if the company is well equipped and experienced with storm damage and not just water damage. Storm damage could mean layers of mud in the living room, a tree through your roof, sewage in the basement, and so much more than the usual water damage. SERVPRO is familiar and experienced in dealing with aspects of flood damage restoration --especially the unexpected kind.
  • Trained And Certified in Industry Standards. Similar to the above tip, a residential and commercial storm damage restoration business that wants to give their customers the best service seeks additional training. Technicians with SERVPRO go through extensive company training, training with industry partners, as well as training with the IICRC--the independent organization that sets criteria for professional home and commercial restoration.

Call on SERVPRO® for the fastest and most complete flood damage restoration for both residential and commercial. For a 24-hour emergency response to storm damage call:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Fire Clean Up In the Peoria Area

3/2/2018 (Permalink)

Smoke and Heat Rise, Stay Low For As Long AS You Can!

Get Low - Crawl under the smoke to get out safely.

We asked the local Fire Department for some fire safety tips and ways to prevent extra harm from fires. The tip about getting low and crawling out of a home or building seems a little bit drastic or unnecessary until you start breathing in the smoke.

So many of the victims that deadly fires have consumed have passed out from breathing too much smoke, getting low gives someone a fighting chance to exit the building because smoke rises.

So please if you are caught in a fire and you can make your way out, make sure you stay low and yes even crawl if you have to. It might be the difference between your life and your death.

If you have had fire damage in the Peoria area that needs to be cleaned up call SERVPRO® to help put your life back together.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Burn Awareness Month

2/23/2018 (Permalink)

Maximize Your Burn Knowledge, Minimize Your Burn Risk!

Scalds are one of the leading causes of burns in children under the age of 9 in the United States.

Check out some quick tips to help reduce the chances of burns in your home.

  • To prevent your children from being scalded by hot water make sure that you are checking the temperature of their bath water before placing them in the bathtub.
  • To ensure that your water won't be too hot adjust your Hot Water Heater to no more than 120 degrees F so that the chance of having water hot enough to scald someone is drastically reduced.
  • Before giving them a warm drink like Hot Chocolate, Hot Cider or Hot Tea, make sure that it is cool enough for them to drink or hold before handing it to them.
  • When cooking, make sure you turn your pot handles in over the counters so that they don't get knocked over by you or your kids by accident.

If you do get burned the best thing you can do first is to place the burned area under cool (not cold) water for a few minutes to lessen the severity of the burn. If the burn is serious it is advised that you report to an emergency medical office to seek further treatment.

Who Cleans Up Bio-hazardous Fluids In the Peoria Area?

2/23/2018 (Permalink)

Don't Risk Clean Up Yourself, Call SERVPRO

SERVPRO Franchise Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death.

Our trained SERVPRO® Technicians thoroughly clean, disinfect, and deodorize the area or structure for you.

Body fluids, including blood, feces, and vomit are all considered potentially contaminated with bloodborne or other germs. Therefore, spills of these fluids should be cleaned up and the contaminated surfaces disinfected immediately.

If you are going to attempt it yourself here are a few tips to help:

Clean-up Procedure Using Bleach Solution

  • Block off the area of the spill from patrons until cleanup and disinfection are complete.
  • Put on disposable gloves to prevent contamination of hands.
  • Wipe up the spill using paper towels or absorbent material and place in a plastic garbage bag.
  • Carefully pour bleach solution onto all contaminated areas of the surface.
  • Let the bleach solution remain in the contaminated area for at least 20 minutes.
  • Wipe up the remaining bleach solution.
  • Double-bag and securely tie-up plastic garbage bags and discard.
  • Thoroughly wash hands with soap and water.

We suggest you leave clean up of this nature to us here at SERVPRO®, we will do it right the first time. Call us to come help you clean today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Document Restoration Services In North Central Tazewell County

2/6/2018 (Permalink)

We can save your files and documents after a disaster.

Who can restore important documents and paperwork for medical records or legal proceedings in the North Central Tazewell County area?

SERVPRO® of North Central Tazewell County can!

SERVPRO® uses a process called Sublimation when saving your important documents. What we do is first stabilize your records by freezing them and then inventory or cataloging takes place.

The actual process of sublimation is a freeze-drying procedure that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure.

The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look brand new again, but the document restoration service SERVPRO® provides does produce a usable document that can then be restored or filed and reused in its original capacity.

For your document restoration needs, call SERVPRO® today! 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Fires & Floods Can Ruin Businesses

2/6/2018 (Permalink)

SERVPRO can keep your business from being destroyed in the wake of a fire caused by a tornado!

Every year North Central Tazewell County sits and waits to see if we will be hit by a tornado or not. These storms cause massive amounts of fires.

In 2017 we experienced a few tornadoes that caused millions of dollars in damages.

SERVPRO has the ability to call on our Storm Team when large losses happen and when bigger businesses need fire restoration services in our immediate and surrounding areas. We can also tap into the surrounding franchises for help when the job is extremely large.

We have a great network of professionals with the best equipment standing by in the case of a tornado causing fires or other damages to your business.

So if your North Central Tazewell County business is on the verge of being ruined due to fire or flooding call the experts at SERVPRO today!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Knows How To Service Franchises

2/6/2018 (Permalink)

Being a Franchise is serious business, trust us we know!

SERVPRO is part of a huge network of franchises, so we know how important it is to do things by the book.

So when your franchised restaurant, electronics store, furniture store or hotel chain needs fire or flood damage restoration, mold cleaning, and remediation give us a call.

We will take the time to go over the requirements that your franchises have so that you can relax knowing you are in good hands and we will follow procedures put in place by your corporate headquarters.

We know what it is like to have policies and procedures put in place to maintain that amazing level of customer service and we want you and your franchise to be back up and running as quickly as possible!

Don't trust your franchise to just any old restoration company, trust it with the ones who know Franchise Procedures! Call SERVPRO Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Building Restoration In North Central Tazewell County

2/6/2018 (Permalink)

Commercial Building Restoration is our business!

Who would you call if your factory had a substantial fire or flood? What would you do if there was a mold discovery in your office or commercial building?

SERVPRO of North Central Tazewell County has been solving big problems for factories and large building businesses for a while now. 

We have the manpower, technology, and insight to be able to turn your business back on its feet after a disaster and get your business being productive again as fast as possible.

Some companies say they can do it cheaper, but they do not have the same strict certifications and training processes that a technician from SERVPRO has. So sure they might be able to cut a few dollars off initially but in the long run you will be paying more and more if it is not fixed right the first time.

Why even risk it, call SERVPRO today!

SERVPRO of North Central Tazewell County -  309-346-5600
SERVPRO of Peoria - 309-637-7300
SERVPRO of Galesburg and Macomb - 309-342-0073

Be Prepared For Storm Damage

1/30/2018 (Permalink)

Be storm ready, we are.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.

Your local SERVPRO® Franchise Professionals want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans for a disaster, but now, you can plan for it.

Contact your local SERVPRO® Franchise Professionals for more information and tools to help you be "Ready for whatever happens."

SERVPRO of North Central Tazewell County - 309-346-5600
SERVPRO of Peoria - 309-637-7300
SERVPRO of Galesburg and Macomb - 309-342-0073

Content Cleaning Solutions

12/27/2017 (Permalink)

We Clean Water Damage!

At SERVPRO of North Central Tazewell County we are able to care for your content cleaning needs should disaster strike. 95% of contents from fluff and fold laundry to large furniture and appliances are cleaned on site at our facility. Your content can be stored in our secure warehouse during the restoration process.


  • Restores up to 85% of the soft contents that have been traditionally non-restorable!
  • Eliminates expensive dry cleaning costs and damage
  • Is 20% - 35% of the cost of replacement

THE ELECTRONIC CLEANING & SPARYING CABINET & DRYING CHAMBER is for desktop computers, laptops, tablets, monitors, DVD players, televisions, etc.

OZONE TREATMENT ROOM produces and oxidizing agent that creates the same sweet smelling air associated with a rain storm for clothing, upholstered furniture, carpets, draperies, and toys damaged by smoke and soot or any unwanted odors.

ULTRASONIC CLEANERS are used to clean many different types of objects, including cutlery, glassware, flatware, jewelry, lenses and other optical parts, watches, tools, coins, instruments, industrial parts and many other items damaged by disaster.

12 Tips for Holiday Home Safety

12/19/2017 (Permalink)

Check surrounding areas for fire hazards when decorating.

12 Tips for Holiday Home Safety

As you're sprucing up your home this season, keep an eye out for these common holiday trip-ups, fire hazards, and other safety snafus.

1. Merry and Bright: Carefully inspect holiday light strings each year and discard any with frayed cords, cracked lamp holders, or loose connections. When replacing bulbs, unplug the light string and be sure to match voltage and wattage to the original bulb.

2. Lights Out: Always turn off holiday lights when you leave the house unattended or when going to bed.

3. Fresh Is Best: Try to purchase a freshly cut tree, as they are more resistant to ignition. Keep your Christmas tree watered and away from open candles.

 4. Timing Is Everything: Use an outdoor timer certified by CSA International to switch lights on and off. Lights should be turned on after 7 p.m. to avoid the electricity rush hour.

 5. Check for the Certification Mark: When purchasing light strings, extension cords, spotlights, electrical decorations, gas appliances, or carbon monoxide alarms, look for the certification mark of an accredited certification organization such as CSA International, UL, or ELT to ensure that the products comply with applicable standards for safety and performance.

6. One and Done: Never connect more than one extension cord together; instead use a single cord that is long enough to reach the outlet without stretching, but not so long that it can get easily tangled.

7. The Great Outdoors: When hanging outdoor lights, keep electrical connectors off the ground and away from metal rain gutters. Use insulated tape or plastic clips instead of metal nails or tacks to hold them in place.

8. Climbing Up: Using a ladder when you put up lights? Choose the correct ladder for the job and double check for a certification mark to ensure your portable ladder complies with applicable standards.

9. Keep the Gas Behind Glass: Do not use your gas fireplace if the glass panel is removed, cracked, or broken, and only allow a qualified service person to replace fireplace parts.

10. Sound the Alarm: Test your smoke alarms monthly to make sure they work, and be sure to install smoke and carbon monoxide (CO) alarms on every level of your home -- especially near sleeping areas.

11. Filter-Friendly Furnace: To help prevent CO hazards in your home, have a qualified heating contractor perform a yearly maintenance check of your furnace and venting system, and clean or replace your furnace filter frequently during the heating seasons.

12. Clean the Clutter: Do not store combustible materials such as gasoline, propane, paper, chemicals, paint, rags, and cleaning products near your gas furnace. Gasoline or propane cylinders should be stored outside the home.

Source: CSA International

Watch Out for those Fire-starters

12/1/2017 (Permalink)

Be careful when decorating with candles.

Watch Out for those Fire-starters

Candles and Fireplaces

Thousands of deaths are caused by fires, burns and other fire-related injuries every year, and 12% of home candle fires occur in December, the National Fire Protection Association reports. Increased use of candles and fireplaces, combined with an increase in the amount of combustible, seasonal decorations present in many homes means more risk for fire.

  • Never leave burning candles unattended or sleep in a room with a lit candle
  • Keep candles out of reach of children
  • Make sure candles are on stable surfaces
  • Don't burn candles near trees, curtains or any other flammable items
  • Don't burn trees, wreaths or wrapping paper in the fireplace
  • Check and clean the chimney and fireplace area at least once a year


What to Do Until Help Arrives

11/8/2017 (Permalink)

Call SERVPRO first!



Avoid all contact with sewage and items contaminated by sewage.

Wash your hands thoroughly after contact with contaminated items.


Spread contaminated water by walking unnecessarily on damaged or wet areas.

Turn on the HVAC system if there is a possibility of spreading contaminated air.

Use household fans to dry the structure and spread contaminants.

Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

If you have experienced a water damage and you do not know if the water could be contaminated or not it is always better to err on the side of caution.

Treat the water as if it were contaminated to make sure you are maximizing your efforts to keep you and everyone around you safer.

Then call the experts at:

SERVPRO of North Central Tazewell County - 309-346-5600

SERVPRO of Peoria - 309-637-7300

SERVPRO of Galesburg and Macomb - 309-342-0073

Managing Mold in Peoria

11/8/2017 (Permalink)

Removing mold in Peoria is our job!

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present.

An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, potentially causing a public health problem.

The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. Possible health effects include a runny nose, sneezing, coughing, aggravation of asthma, sore throat, or inflammation of the sinuses.

Take Precautions - If there is an ongoing moisture problem in the building, be alert for:

The presence of visible mold.

Strong musty odors, which may indicate mold is present.

Any evidence of past moisture problems that might have caused undetected mold growth.

Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

What's Lurking in your Ducts?

11/3/2016 (Permalink)

Call us today to help protect your health and your property from ventilation and air quality issues.

Inspecting the heating, ventilation, and air conditioning unit (HVAC) is a service offered by SERVPRO Franchise Professionals. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money. SERVPRO uses a portable ventilation and air duct cleaning system to remove years of dust and grime. 

We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. The inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork. 

The SERVPRO system is the difference - we can help:

     Remediate bacteria, fungi, and mold

     Reduce potential for mold growth

     Restore peak energy efficiency

     Eliminate offensive odors

     Provide free written inspections and estimates

2016 Fire Demonstration & Educational Seminar

10/26/2016 (Permalink)

The Pekin Fire Department and FireTech observe the fire and keep it under control.

On September 29, 2016 we held our 3rd annual fire class for insurance professionals. We hold the class at our very own facility and we conduct live burns inside a house we own on our campus. 

Each year we have the Pekin Fire Department control the burns. They are under the direction of FireTech Investigation & Consulting. 

The day starts off with breakfast, then leads into some classroom discussion conducted by FireTech. Then the class is lead outside to watch some live burns inside the house. We set up these rooms to be very lifelike with furniture and appliances. The idea is for the insurance professionals to see what a small fire can affect. After a few burns are conducted inside the house we also set fire to a couple cars. We then provide the class with lunch and give them a chance to walk through the house and see the aftermath of the burns. The class will then finish with some classroom discussion. 

Managing Mold

10/14/2016 (Permalink)

Call us 309-346-5600 for your Mold Remediation Needs!!

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, potentially causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. Possibly health effects include runny nose, sneezing, coughing, aggravation of asthma, sore throat, or inflammation of the sinuses.

Take Precautions - If there is an ongoing moisture problem in the building, be alert for:

The presence of visible mold.

Strong musty odors, which may indicate mold is present.

Any evidence of past moisture problems that might have caused undetected mold growth.

Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

Emergency Ready Profile

10/14/2016 (Permalink)


No one plans on a disaster, but you can plan to be "Ready for whatever happens." By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Our team would love to come do an ERP for your business free of charge!! Watch this video to learn more!


SERVPRO Storm Team

10/14/2016 (Permalink)

Storm Team

Quicker Response Times & Unlimited Resources During a Catastrophic Event!

During the 12/28/15 Ice Storm/Area Wide Power Outage, SERVPRO storm teams from Michigan to Georgia assisted SERVPRO of Peoria with water/sewer mitigation claims.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable. With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big!

Recent mobilizations of the CAT Storm Response Teams include:

2016 Louisiana floods & Hurricane Matthew

2014 Polar Vortex

2012 Sandy

2010 Nashville floods

2008 Ike

2007 Chicago/ Ohio floods & California wildfires

2005 Katrina/Wilma/Rita 

Here's why it's important for you to know WHERE & HOW your content is being cleaned.

10/12/2016 (Permalink)

The Esporta Wash System, restores up to 85% of the soft contents that have been traditionally non-restorable!

Here's why it's important for you to know WHERE & HOW your content is being cleaned & restored.

~It gives you and your agent more control over the cost.

~Your content will be cleaned by the latest technology - not harsh dry-cleaning methods or out of date equipment & methods.

~When possibly your large content will be cleaned on site!

~You will have emergency laundry cleaned and returned within 24 hours.

~Hard drives from desktop computers & laptops can be recovered.

~Your content will be inventoried, cataloged and bar coded for more expedited claim process.

~You can request articles of clothing or other items in storage for special needs.

~You can view & inspect all your content at our facility before the claim is settled.

~Content is stored in a safe, controlled environment.

~Your content will be delivered to you at your convenience - not "dropped off" by a common carrier!

What To Do Until Help Arrives

5/19/2016 (Permalink)

Emergency Tips For Your Home



Avoid all contact with sewage and items contaminated by sewage.

Wash your hands thoroughly after contact with contaminated items.


Spread contaminated water by walking unnecessarily on damaged or wet areas.

Turn on the HVAC system if there is a possibility of spreading contaminated air.

Use household fans to dry the structure and spread contaminants.

Use products for personal hygiene and cleanliness if exposed to the contaminated areas.


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