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Fire & Water - Cleanup & Restoration

Disaster Recovery Team

3/26/2019 (Permalink)

We here at SERVPRO® like to make sure that our commercial clients know that we’re not just here for common water or fire damage cleanup and restoration. We’re here for the big losses as well; in those times where it feels like you might not ever get your business cleaned up and back in working order. When something strikes that was far beyond your control, that is precisely the time when you should call and get the SERVPRO® Disaster Recovery Team on the job.

Our Disaster Recovery Team comes in like a wave of help after a catastrophe. Teams are equipped with the training and knowledge to do the job right, the tools best suited to help, and with the empathy and understanding to make the process easier for those suffering. SERVPRO® heroes and teams are prepared to get in and get the large loss job done.

Large losses are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. However, the real difference between us and disaster teams from other companies is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. It also helps that we offer our services to any businesses that fall into our Commercial Large Loss program. These include the hospitality industry, property managers, universities, municipalities, and government buildings like the Pentagon.

What are teams are best known for is their response times and their abilities during catastrophic storm events. Disaster Recovery Teams can provide help to communities and individuals dealing with tornadoes, hurricanes, blizzards, and floods. The SERVPRO® System has a network of strategically positioned storm teams on standby should a disaster, and they’re available and prepared 24 hours a day and 365 days a year.

The advantage is that teams are not just comprised of your local SERVPRO Franchises. In times of great trouble, Franchises can call upon other Franchises from all over the state or country. This is because as a company, SERVPRO® has the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide.

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

In a more local response, our Illinois teams were called in the Central Illinois area for events like the tornadoes that hit Washington, IL in and the floods that hit Galesburg, IL in 2013. The purpose of our Disaster Response Teams is to help with the cleanup and restoration of property and to relieve stress and aid the recovery of lives and communities.

So if your community is rocked by a catastrophe, don’t be surprised when you see our big, green trucks on the scene.

No disaster is too big.


If you are faced with damages that require help from our response teams, contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

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