Recent Why SERVPRO Posts

Most Common Spots to Find Mold

12/16/2020 (Permalink)

Mold can be found in so many places it’s hard to keep track. Here are some places you should definitely check to make sure it isn’t growing there.


  • kitchen sink
    • in and around the drain
    • under the sink
    • around the faucet and knobs
  • refrigerator and pantry
    • old food mold growth
    • trays and shelves in either spot that can collect moisture
  • microwave and stove
    • mold from splattered food
    • mold from dropped pieces and crumbs
  • trash cans
    • dropped food and collected moisture


  • Shower/bathtub
    • shampoo bottles
    • washcloths/loofahs
    • shower curtain
    • faucet/shower head
    • tile and grout
  • Sink
    • sink surfaces
    • counter surfaces
    • toothpaste/toothbrush caddies
    • storage areas under the sink
  • Toilet
    • behind the toilet
    • on the toilet tank
    • around the bottom of the toilet
  • Walls/Floor
    • check inside any corners
    • look  on shelves and behind decorations
    • check around/between any tile


  • Mattress
    • check especially on kids mattresses
  • Windows and window sills
    • condensation buildup
  • AC and heating vents
    • moisture buildup from condensation


  • Furniture
    • moisture in cloth
    • musty smell
  • Plants
    • leak in pot
    • spilled dirt/mud
  • Fireplace/Chimney
    • damaged bricks/seals
    • unwanted critter messes


  • Attic
    • possible roof leaks
    • in the insulation
    • near vents
    • water heater or furnace
    • around soffit vents
  • Basement
    • Around pipes and ducting
    • Near foundation leaks
    • Near sump pump
    • Windows or vents

These are the most common breeding grounds for mold, but it can show up practically anywhere. For more information, you can click here or check out our mold remediation page here.

Remember, if you find yourself dealing with mold we are Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Biohazards - Count on a Team Trained to Handle them Safely

11/11/2020 (Permalink)

Biohazard damage can be incredibly difficult to clean, but it can also be dangerous to clean up if you are not trained or equipped to handle it safely. That is why we often get called to help with the cleanup and restoration of jobs like these. Our teams are highly trained in the practice of safely cleaning up biohazard damage. Which is why we get called out for jobs including but not limited to:

  • Sewage backups
  • Suicide/death accidents
  • Crime scene residue and homicide cleanups
  • Death and accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Meth lab cleanup

We do the cleanup and restoration for these jobs to protect the health of our clients and those who reside or work with them. Our teams are not just skilled at the technical side of biohazard cleanup, but they take care of making sure that they are sensitive and empathetic to the people affected by the damage that needs to be cleaned up. They understand that the situations are difficult and take a special toll on those affected.

Don’t risk your health or the health of those you care about. If your property is damaged by a biohazard, trust your local  SERVPRO® for the cleanup. We’re Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Pet-Friendly Flooring

10/7/2020 (Permalink)

Your local SERVPRO® knows that you love your furry friends, but not their messes or their... odor. The good news is that we are here to help with the removal of pet stains and odors from your carpet and other floorings. However, there are steps you can take to help avoid the stains and odors before you even need to call us. One of those steps is picking flooring that can withstand pet messes. Here are three types that could be beneficial to you.

Anything Waterproof

  • Waterproof or water-resistance flooring is a good idea for any pet-home. Whether moisture comes from pet accidents or from spilled water bowls, it can be damaging to wood or carpeted floors luckily there are waterproof/water resistant options for most types of flooring; including carpet, vinyl, laminate, and porcelain tile.

Cork Flooring

  • This type of flooring is another water-resistant option. This option is also antimicrobial, which means it less likely to develop bacterial growth, mold, or other harmful allergens after pet accidents or flooding. Not to mention this flooring is also sound-absorbing and scratch resistant as well.

Luxury Vinyl Flooring

  • This type of flooring is durable and is easy to maintain. It’s a bit more affordable than some other types of pet-friendly flooring. This is likely the best option for most pet owners.

We hope that these options are a good way for you to prevent serious pet damage to your floors. Just remember, if you need us for a general clean, carpet clean, or odor removal, we are Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Appreciating Our SERVPRO Heroes

9/2/2020 (Permalink)

Here at SERVPRO®, we talk all the time about how our teams are highly trained professionals. We are incredibly proud of the time and training our team members go through to become the skilled SERVPRO Heroes that they are. However, the training isn’t the only reason that we appreciate our team members.

Our teams are dedicated and passionate when it comes to the work they do. This year especially, there have been so many obstacles that were presented to them. The two most notable have been the COVID-19 Pandemic and the major storm/flooding that happened in July.

When the virus hit full force in March, our teams were ready to take on whatever they needed to. They put on their PPE, and they kept pushing on with business as usual. They also went to work with applying disinfectant to businesses and to local fire and police vehicles who were concerned about the safety of the people on their teams. Our techs and content team members have been on top of their game when it comes to sanitization, and we are thankful for their efforts during these unprecedented times.

That same level of dedication came into play when Central Illinois was hit with the major storm and flood. There were hundreds of calls from the point that the storms hit and for a little over a week after. Our teams continued to follow the sanitation protocol while also handling the high volume of water, storm, sewer, and other types of damage. They worked so hard and really did the SERVPRO® name justice!

We are so happy and thankful to have the team that we do that is Here to Help® with our customers’ damage and loss situations.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Our Restore VS Replace Mentality

7/29/2020 (Permalink)

You probably see SERVPRO® franchises everywhere talking about our “Restore vs Replace” mentality. If you find yourself wondering what exactly that means, this might help you to understand it better.

When damage happens, whether its water, fire, or any other type of damage, there’s no telling what could be affected. From the walls to the carpet, to the furniture, and so much more; there are so many objects in both homes and businesses that could become a part of the loss. When this happens, it can be very expensive to replace certain things. That is where we come in.

SERVPRO® teams have the equipment and the training to offer a chance to restore your items before you try to replace them. We have systems that help to restore anything from clothing to electronics. Whether there is smoke or soot damage to these items or water damage has caused them to smell or start to.. grow other things.

However, it goes further. SERVPRO® has document restoration capabilities. This includes the restoration of legal documents, irreplaceable photos, and so much more. 

So if you go through a major damage to your property and contents and there is a chance that they can be restored for a lower cost than it would be to replace them, please don’t hesitate to call us. We’ll truly do whatever we can to make the damage feel, “Like it never even happened.”

For information on our services, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Black Mold

6/24/2020 (Permalink)


Black Mold (Stachybotrys Chartarum)

  • toxic green/black mold which can grow on material with a high cellulose content (fiberboard, gypsum board, paper, etc.) Growth occurs when there is (constant) moisture from water damage, water leaks, condensation, water infiltration, or flooding.
    • This mold is labeled as toxic because it produces toxins called mycotoxins.

Where black mold can appear:

  • Black mold can appear in pretty much any room inside your home (or business) if not taken care of. The following are only some examples of where it can be found.
    • Bathroom
      • This includes around the toilet/bathtub, between tiles, bathmats, towels put away wet, etc.
    • Kitchen
      • Dishwasher/fridge/washing machine seals, in appliances, in the fridge, dirty dish piles, under sinks, in cabinets, etc.
    • Laundry Room
      • Machine seals, under and in the appliances, under sinks, in cabinets, etc
    • Living Room/Home Office
      • Damp paper, potted plant water, AC units, etc.
    • Attics and Basements
      • Anywhere - Conditions are generally ideal for mold growth.

Be CAUTIOUS of how you proceed.

  • While you wait to get your home inspected, stay out of any affected areas as much as you can. Do not move furniture or other items affected by mold (this could contaminate other areas). Remediation and removal are the best way to proceed, and you'll find trained professionals who can help with this process at SERVPRO®.

For information on how we can help with mold problems, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073,that's%20not%20always%20the%20case.

Community Driven

5/20/2020 (Permalink)

Recent events have really brought the strength of communities to the forefront of peoples’ minds. With that, we have been presented the opportunity to show support for our communities and our local heroes.

Our three SERVPRO® franchises have always been community-driven, even with our big corporate backing. So when things went crazy, our first thoughts were, “How can we show that we are still available and happy to help during these times.” That is when we started reaching out to see where to start. If you’ve been following our social media or our photo gallery, you would see that lately, we have been working quite a bit with our local heroes. We started by bringing lunch to the medical workers as a thank you for putting the health of others before themselves. In doing so, we were supporting local pizza franchises as well; another group of people who were incredibly helpful and absolutely essential.

However, we didn’t want to stop there.

We want to make sure that our other local heroes are safe and taken care of as well. So we have been (and continue to be) applying disinfectant to the police and fire vehicles in our communities from Pekin to Peoria, and all the way to Galesburg and Macomb. It is important to make sure that those who are genuinely essential continue to be able to do the thing that makes them essential.

We are genuinely happy to be able to continue to be a part of our communities, especially when there is so much that people can’t do at these times. It’s just our way of proving to the people around us that we truly are Here to Help®.

For more information on our cleaning and restoration services, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Fast 24 Hour Service

4/15/2020 (Permalink)

You never know when damage is going to hit. You could have a fire in your kitchen while trying to make breakfast. Your pipes could burst in the middle of the night. You could come home from work after a storm blows through to find that the roof is damaged and water and debris have managed to get all over your living room. You could even be at work one day and suddenly there is a hole in the wall and a vehicle in the lobby. You can plan for events like these, and you certainly should, but there’s no way of knowing exactly what will happen and when.

That is why your local SERVPRO® is here 24/7 to help with the cleaning and restoration of your property. We understand that there are just some things that are out of your control, and when you need help, you need it ASAP. So our men and women are on-call and ready to do everything they can to make your damage feel, “Like it never even happened.”

Call us any time at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Proactive Cleaning

3/25/2020 (Permalink)

A Message from SERVPRO:

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment
  • Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call us today!

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Commitment to Training

3/4/2020 (Permalink)

When you find yourself dealing with any type of damage, it’s important to know that the people helping you with the cleaning and restoration of your property are trained to do the best job possible. SERVPRO® of North Central Tazewell County, SERVPRO® of Peoria, and SERVPRO® of Galesburg and Macomb make sure that the people we choose to be on our teams are trained to earn the title of SERVPRO® Hero.

From the moment our men and women are hired, they are trained in property damage restoration. This training is ongoing at the SERVPRO® Corporate Training Facility, and with regular IICRC training at the home office of our three franchises. With all of our industry certifications for both the cleaning and restoration process and for training, you can rest assured that our staff is equipped with the knowledge to restore your residential or commercial property.

Our training program consists of:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

This dedication to training and constant improvement is what makes it possible for us to make your damage from fire, water, storms, and other sources truly feel, “Like it never even happened.”

If you need the help of our trained Franchise Professionals, give your local SERVPRO® a call!

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

The Importance of CE Classes

1/29/2020 (Permalink)

Continuing Education Classes are courses that give insurance professionals a chance to keep their licenses up to date. The courses present updated information within the insurance field for agents, adjusters, and other insurance positions, keeping them up to date with the current state of the industry. When the attendees complete the course, they earn credits for the hours they put in and their license is renewed and up to date.

SERVPRO cares deeply for and supports the continuing education of the insurance professionals in our communities. We host classes and we take the time to make sure that we reach out to as many people as we can to keep them up to speed on what is being offered. We offer classes in Pekin, Galesburg, and Macomb throughout each year. It gives us the opportunity to form bonds and understanding with those who attend. It also gives us a chance to sit in and get a better insight into what is currently happening in the industry that we work so closely with. Not to mention, working with the instructor Todd Davis is always a good time! 

So, if you or someone you know is in the insurance field, and you need to keep up to date with your insurance credits, please contact us! We are Here to Help®!

Contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Biohazard Cleanup

7/15/2019 (Permalink)

Anything that requires special protective gear to be cleaned up is better left to professionals. Without proper training, you run the risk of exposing yourself and others to contaminates. Luckily, our teams here at SERVPRO® are meticulously trained for these exact types of cleanup situations.

Biohazards are defined as

“a biological agent or condition that is a hazard to humans or the environment

also: a hazard posed by such an agent or condition.”

Biohazards are no joke. Exposure can lead to short or longterm illness and even death in extreme cases. That is why our employees are trained for the cleanup of biohazard issues like:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Every single one of these listed biohazards poses some sort of health risk. Sewage can spread illnesses through fecal matter. From accidents and deaths, there can be bloodborne contaminates. Animal waste and remains can carry all kinds of bacteria and diseases as well. As for meth-lab and other crime scene cleanups, those can be self-explanatory. These things, if not properly protected against, can be incredibly dangerous and anyone who isn’t properly protected or prepared should not attempt to handle it themselves.

In the case of commercial buildings, there are OSHA regulations that need to be followed. Employers have to take these regulations seriously. Companies that don’t have the training to handle hazardous waste need to bring in companies that can. There are specific protective gear and tools that trained companies specializing in cleanup are able to access. It’s important to call in professionals when your company isn’t explicitly trained for this type of cleaning; because if your untrained employees are made to clean hazardous material when they aren’t prepared, it could result in injuries and lawsuits.

Keeping all of this in mind, that is what companies like SERVPRO® are here for. We exist to make sure that people who shouldn’t be handling dangerous materials don’t have to. We’ll always do our best to make your situation Like it never even happened.

You can always contact us for your cleaning and restoration needs.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

SERVPRO® Vandalism Cleanup/Restoration

6/12/2019 (Permalink)

The common mental image for vandalism is profane words spraypainted on the sides of city buildings or train cars or damaged property in the neighborhood playground. There is so much more that constitutes as vandalism though. Furthermore, vandalism can happen on much more than just large buildings and cargo vehicles.

The following are some interesting facts and statistics on vandalism and graffiti.

  • The definition of vandalism is damage that occurs when someone deliberately and consciously destroys or damages property (public or private). This includes the destruction or damage to buildings, vehicles, and venerated objects.
  • Graffiti is still a common form of vandalism. According to some 2016 research, the most common building types to get tagged with graffiti are:
    • Residential, public transport, business/commercial, & outdoor/public place
  • Under Illinois law, a person is guilty of criminal damage if they perform any of the following acts without the consent of the property owner:
    • Damaging any property of another.
    • Damaging another’s property by means of fire or explosive.
    • Knowingly starting a fire on someone's land.
    • Knowingly injuring someone's pet.
    • Intentionally placing a stink bomb or any other offensive smelling compound on someone else’s property with the intent to interfere with daily functions.
    • Damaging property to collect insurance money.
    • Intentionally shooting a firearm at any part of a train.
    • Damaging, defacing, destroying, or tampering with any fire hydrant or any public or private fire-fighting equipment.
    • Intentionally opening any fire hydrant.
  • Vandalism can also be offenses like:
    • carving initials into public park trees/benches or writing your name on a store window with a marker
    • “keying” a car or puncturing its tires
    • breaking a building's windows
    • knocking over grave markers.

So why does SERVPRO® want you to know all of this information about vandalism types and what buildings can become a target to them? It’s simply because our teams are trained to clean and restore graffiti and vandalism damage.  Technicians can offer services in general cleaning and graffiti removal, brick/stone/concrete cleaning, odor removal/deodorization, debris removal, water and fire damage restoration, and contents cleaning. With all of these services, you can rest easy knowing you can call us to help get your life and property back to normal after your home or business is vandalized. We can help to make it Like it never even happened.®

Information retrieved from:

Our franchisees are always Here to Help® if you call:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Carbon Monoxide Safety

4/11/2019 (Permalink)

When thinking of everyday dangers, it’s easy to forget about the odorless and silent killer that is Carbon Monoxide. Carbon monoxide is an odorless, colorless gas produced by burning fuel; like the fuel burned in

  • cars/trucks
  • small engines
  • Stoves
  • Lanterns
  • Grills
  • Fireplaces
  • gas ranges
  • portable generators/furnaces

Carbon Monoxide is easy to produce and hard to detect, which is why the majority of victims are caught off guard or even in their sleep by the effects. Proper ventilation or not, this gas can build up and poison humans, pets, and any other living thing in the vicinity. Of course, the people most at risk when Carbon Monoxide are infants, the elderly, and people with pre-existing health issues (heart disease, breathing complications, etc.).

The sad fact is that the gas collects in dangerous amounts often by accident. It will build when people attempt to heat or power their home with gas-powered generators or if a car gets started or left on in a sealed garage. Situations like these can be prevented with just a little extra care and consideration. For example:

  • Schedule yearly professional servicing for heating systems, water heaters, and any other gas or coal-burning appliances.
  • Do not use portable flameless chemical heaters indoors.
  • Never use a generator inside your home, basement or garage or less than 20 feet from any window, door or vent. The gas can build to dangerous levels and cause sickness or death, and ventilation can still fall short of protecting you.
  • Keep chimnies and fireplaces clean and in proper working order, especially gas-powered fireplaces.
  • Ventilation for gas-powered appliances is key and never use a gas stove to heat your home.
  • Don’t run vehicles in closed garages.

Even with all of these precautions, safety can still fall short. When it does, watch for signs of Carbon Monoxide poisoning. Poisoning starts with headache, fatigue, shortness of breath, nausea, and dizziness. As it gets worse victims will face mental confusion, vomiting, loss of muscular coordination, loss of consciousness, and even death.

Protect yourself and your loved ones. Know how to avoid buildup of Carbon Monoxide gas and know the side effects of poisoning.

Information retrieved from:

Remember that you can trust SERVPRO® of North Central Tazewell County to have safe equipment for any of your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

March 2019 WRT/ASD Training Courses

3/27/2019 (Permalink)

March has been an interesting month here at SERVPRO® of North Central Tazewell County. The fluctuating weather has made for some unexpected work and the spring sunshine makes the days feel so much more upbeat. For our newer employees and our employees who want to keep up on their certifications, there was an IICRC WTR/ASD course for them to take. While this course is offered to the public for any insurance professionals or restoration workers to attend, this particular five-day course was an educational experience for our techs and for our office personnel who attended.

The course, taught by Kevin Fisher, covered the basics and some more advanced information about water restoration and applied structural drying. The water restoration and drying sections combined to cover information relating to water extraction, safety hazards on water jobs, water classifications and categories, the equipment used for identifying and for drying water, and so much more. Because of the detail and depth of the course, it is much easier for our employees to relate to the information to the work they experience every day.

As mentioned earlier, new employees take the course to gain their WRT/ASD Certification, and current employees take the course to renew that certification every year or so. However, the techs and other job site teams aren’t the only people who take the course. The people in our offices take them as well. While this may seem strange from an outside perspective, it’s actually an important move. This ensures that not only will the people on the job know what’s happening during water damage, it means that the people behind the scenes will have a clearer idea of the process as well. Our goal is to make sure that our franchise as a whole is the best and most knowledgeable available to the community, and the IICRC courses help to make that possible.

That being said, if you are looking for a team that can be everything you need them to be whether they’re drying your property or pushing paperwork, you can feel secure in choosing SERVPRO. In the office or out in the field, we’re Here to Help®.

If you would like some information on our IICRC Training Course Schedule, please contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Contents Restoration for Commercial Loss

3/6/2019 (Permalink)

A loss in any situation can be devastating, no matter what the cause or the setting is. When you suffer damages and loss in a residential setting, it can mean the loss of personal property like memories, clothing, family heirlooms, and more. It could easily mean the loss of the home as well, which can be a struggle for the residents. On the other hand, when commercial property and its contents are damaged it can affect the business, the employees, and other businesses associated with the damaged business. In these situations, business owners should be willing to replace what needs to be replaced and know how to go about restoring what can be restored. SERVPRO® of North Central Tazewell County can play a big part in that restoration process.

Commercial contents that are of a high priority for restoration include:

  • Electronics
    • Computers
    • Cash registers
    • Phones/Fax Machines
    • Etc.
  • Uniforms
  • Equipment
    • Retail Equipment
    • Kitchen Equipment
    • (Some) Factory Equipment
  • Furniture (ie; displays)
  • Documents (paper/electronic)

There are plenty of other high priority contents for commercial property. However, the truth is when any of these items are damaged, it can hinder a business.

SERVPRO® has equipment made specifically for the restoration of the aforementioned items. Our UltraSonic Cleaning System and our Esporta Cleaning System are top of the line. We can clean soft and hard content. Electronics are as good as new and uniforms and other contents look and smell new by the time we’re done with them.

Consider this:

A business ends up with damages from a small electrical fire. The building is in the process of being repaired, but the damage to the structure isn’t the problem. The computers, furniture, and security systems are covered in smoke/soot residue both inside and out. Before you can fully get back into working order they need to be cleaned. Not only can our team clean out your electronics without damaging the insides, but we can remove the smoke smell and stains from your furniture. You don’t have to replace your contents because they’ve been fully restored instead!

We have the ability to clean your contents and the understanding of why the items are so important to you to make the transition from damage to restoration less painful. Why would you choose anyone else?

To learn more about our contents process check out our videos at:

Remember, if you fall victim to commercial contents loss, you can call SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Franchise Certifications

2/20/2019 (Permalink)

When choosing a company to help with the cleanup and restoration after damages or loss, it is important to know who offers what you need and how well they’ll get the job done. SERVPRO® is a global leader in cleaning and restoration, but each franchise has its own list of certifications for both the employees and the equipment used. These certifications put SERVPRO® ahead of the competition.

The following is a list of all the certifications earned by SERVPRO® of North Central Tazewell County.

Employee Certifications:

  • Esporta Wash System Certified Operator
  • IICRC Remediation for Mold Sensitized Individuals
  • IICRC Certified Mold Remediation
  • IICRC Water Damage Restoration Certification
  • IICRC Fire and Smoke Restoration Certification
  • IICRC Water Restoration Technician and Applied Structural Drying
  • IICRC Carpet Cleaning and Upholstery/Fabric Cleaning
  • OTSI Lead Safety for Renovation, Repair, and Painting
  • Restoration Science Academy RSA Trauma Scene Clean Up MR211


  • Esporta Wash System
  • Ultra Sonic Cleaner
  • Electronic Equipment Dryer
  • Ozone Room and Machines
  • Air Movers and Dehumidifiers
  • Air Scrubbers and Hydroxyl Machines
  • Wood Floor Drying Mats
  • Water Extractors - Portable and Truck Mount
  • Carpet Extractors and Shampooers
  • Diesel Portable Heaters
  • Water Extraction Trucks
  • Carpet Cleaning Vans
  • Cleaning and Restoration Vans
  • Content Moving Trucks
  • Carpenter and Painter Vans

With our knowledge base and these tools at our disposal, we have the ability to make your cleaning and restoration process swift and painless.

Remember - You can always contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Dangerous Chemical Safety

2/8/2019 (Permalink)

We come into contact with chemicals every day. We put products in our hair and use detergent to clean our clothes. We put gasoline in our cars and use vinegar to add flavor to otherwise dull vegetables. Because of our constant use of chemicals, it’s important to know how to identify and differentiate between the ones that are harmless and the ones that could kill you. While the less dangerous chemicals will usually just have directions that warn that it may be flammable and to keep it out of your eyes and mouth, there are symbols to identify exact reactions and side effects of the highly dangerous ones. The following is a list of those symbols and their meanings.

Health Hazard

  • This symbol is identified by the silhouette of a human which looks like it is dissolving from the inside out and represents hazards like:
    • Carcinogen
    • Mutagenicity
    • Reproductive Toxicity
    • Respiratory Sensitizer
    • Target Organ Toxicity
    • Aspiration Toxicity


  • The flame on this symbol represents hazards like:
    • Flammables
    • Pyrophorics
    • Self-Heating
    • Emits Flammable Gas
    • Self-Reactives
    • Organic Peroxides

Exclamation Mark

  • This punctuation warning represents hazards like:
    • Irritant (skin and eye)
    • Skin Sensitizer
    • Acute Toxicity (harmful)
    • Narcotic Effects
    • Respiratory Tract Irritant
    • Hazardous to Ozone Layer (Non-Mandatory

Gas Cylinder

  • This symbol looks almost like the silhouette a popsicle and represents hazards like:
    • Gases Under Pressure


  • This symbol depicts acid coming into contact with skin or other solid objects represents hazards like:
    • Skin Corrosion/Burns
    • Eye Damage
    • Corrosive to Metals

Exploding Bomb

  • This explosive symbol represents hazards like:
    • Explosives
    • Self-Reactives
    • Organic Peroxides

Flame Over Circle

  • The circle on fire represents hazards like:
    • Oxidizers


  • While not a mandatory symbol, the damaged nature represents hazards like:
    • Aquatic Toxicity

Skull and Crossbones

  • Possibly the most deterring symbol of the bunch, the skull and crossbones represent hazards like:
    • Acute Toxicity (fatal or toxic)

When you know what each hazard symbol means, you have the ability to protect yourself and your loved ones from making a mistake that could leave them blind, with scars, or worse. Take the time to learn the symbols, memorize them, and teach them to your kids. It could save a life.

Information retrieved from

If you experience water or fire damage, whether they’re due to chemicals or not, remember to call SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Portable Space Heater Dos & Don'ts

1/8/2019 (Permalink)

This helpful item can be a major hazard if not used with caution.

During these winter months it is important to remember that the portable heater you keep by your bed or at your desk could cause a fire. Here is a list of “Do’s and Don’ts” to reduce the risks.

Portable Heater Do’s:

  • Know your space heater. By reading the manual before use, you are more likely to know what to expect from the heater and be able to identify if something is seriously wrong with it or not.
  • Location is everything! Place the heater where no people or pet will bump into it. If this is something you are particularly worried about, find a heater that will set off an alarm when it’s bumped over.
  • Make sure to supervise pets and children when they use the heater. If the pet or child is a risk for knocking it over or playing with it, it might be best to place it out of reach in a spot where it won’t be bumped or set anything on fire.
  • When you are asleep turn off the heater to avoid any accidents while you and the rest of your family sleep.
  • Remember the three-feet rule. Heaters should be placed at least three feet away from any objects.
  • Clean heaters are safe heaters. Make sure to routinely clean out your heater to prevent dust or dirt from collecting and burning up on the heat source.
  • Plug the heater directly into a wall outlet. By illuminating the use of extension cords or power strips, there is less of a chance of a fire starting due to a secondary power source.
  • Make sure that the heater is the correct size. Heaters that are too small may not give the desired effect, while heaters that are too large might pose a threat.

Portable Heater Don’ts:

  • Don’t place heaters on anything flammable or that might have strands of fabric that could accidentally catch fire. Rugs, furniture, and wood surfaces are not suitable for heater placement.
  • Leaving children and pets unsupervised around a heater should be avoided at all costs. Not only could they bump it and cause a fire, but if they touch a heater that is burning hot enough, they could end up with severe burns on their bodies.
  • Moisture can cause burns, but could also ruin the appliance. Don’t handle a space heater with wet hands and avoid putting them in places where they may come into contact with water or any other liquids.
  • Don’t let the cord of the heater get damaged. If the cord gets cut or frayed, you could end up dealing with an electrical fire.
  • Space heaters are not meant to thaw pipes or dry clothing and should not be used for either of those purposes.
  • Don’t leave space heaters on when you leave the room or the house. It’s better to come home to a cold house than to a house engulfed in flames.

By following these tips, you will be able to warm your house or business without any worry.

Information Retrieved from:


If you do experience a fire, you can always contact SERVPRO® of North Central Tazewell County to help with the cleaning and restoration of the damage. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Continuing Education Classes

12/13/2018 (Permalink)

Insurance professionals (agents, brokers, producers, etc) have an obligation to keep their licenses and certifications up to date. To do this, they are required to take certain courses and earn credit hours towards those certifications. Courses in ethics, legal information, insurance trends, and so much more are provided through SERVPRO® through our Continuing Education (CE) Classes for insurance professionals to attend at no cost to them. Recently, SERVPRO® of North Central Tazewell County held a couple of these classes for professionals in and around our community. The Ethics Bootcamp course and the Essentials of Legal Liability and Insured Status course were just two of the many informational courses that we have and will continue to have taught within out facility.

SERVPRO® sponsors these courses for a number of reasons, the most important being the fostering and strengthening of our relationships with the insurance professionals in the communities we service. When we make it clear that we care about the people who help insure the home and business owners in our area, it will make choosing SERVPRO® for the cleaning and restoration needs of those clients an even easier choice. We want to make sure that people dealing with water or fire damage and the professionals advising them know that we are making efforts to help them with the process even before the event happens.

If you or someone you know is an insurance professional and would like more information on how to sign up for any of our upcoming CE Classes, you can contact SERVPRO® of North Central Tazewell County at 309-346-5600.

If you experience water or fire damage and need someone for the cleanup and restoration of your property, just remember that we are, “Here to help.®”

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Restoring Electronics

12/3/2018 (Permalink)

One of the most stressful parts of dealing with any loss is realizing that the electronics that you spent so much money have been damaged as well. Technology is expensive, and we take all sorts of steps to protect them. Before you spend the money to replace your electronics, contact the closest SERVPRO. They might be able to restore the objects and save you the trouble of replacing them.

SERVPRO is a proud user of Fireline and their impressive contents restoration tools. Their approved solution to electronic friendly cleaning included modified water, special detergents, and heat and mechanical action. With this solution they have been able to save many types of electronics in both residential and commercial losses.

The types of items that can be cleaned in each type of loss include:


  • Computer Systems
  • Televisions
  • Entertainment Centers
  • Microwaves
  • Gaming Consoles
  • Cable & Satellite Receivers
  • Cameras
  • Large Appliances
  • Sewing Machines
  • Vacuum Cleaners
  • Fitness Equipment
  • Digital Video Recorders


  • Computers & Servers
  • Cash Registers
  • Copiers
  • Fax Machines
  • Automotive Analyzers
  • Cameras
  • Telephone Switchers
  • Medical & Dental Equipment
  • Security Equipment
  • Machine Equipment
  • Rail Equipment
  • Small Appliances

SERVPRO understands that while electronics are not our lives, it’s very inconvenient when they stop working for us. That is why when a disaster occurs, SERVPRO will do the best they can to make it, “Like it never happened.” ®

If you do experience the loss of your electronics in North Central Tazewell County call SERVPRO as soon as possible! (309) 346-5600

You can also contact:

SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Training Building

11/19/2018 (Permalink)

Hands-on training for real situations.

When you are going through a loss and need a team to come in and help restore your home or business to its preloss state, it’s important to feel like you’ve chosen the right team to take care of your property. SERVPRO® of North Central Tazewell County is doing their best to make sure that the people who choose SERVPRO for their restoration and cleanup needs are choosing a company and a team that is as prepared to help as possible.

SERVPRO® of North Central Tazewell County has a training facility on site for the men and women who become SERVPRO® Heroes. This building is the first IICRC certified flood house in Illinois and is the only one like it so far. The building is put through different loss scenarios to ­­create situations for our teams to investigate and restore as though they were working with an official client. Fire damage, water damage, and other losses are created to give Heroes a hands-on training experience. This prepares our team with an incredible sense of what they will be looking for in the field, giving you the peace of mind so desperately needed after any residential or commercial damage.

If you are interested in getting a sneak peek at how the team trains in the facility, please stay tuned to our website and our social media for videos of our next training period. We want to show you what our Heroes do to become the people who can truly make it “Like it never even happened.” ®

If you do experience fire or water damage in North Central Tazewell County, call SERVPRO® as soon as possible!

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Turkey Fryer Safety In Pekin

11/9/2018 (Permalink)

Be safe this year.

Turkey Fryer and Kitchen Safety for Thanksgiving

Turkey fryers are quickly becoming a yearly tradition when it comes to Thanksgiving Day, but they can also be very dangerous if not used properly.

Here are some turkey frying safety tips to remember this holiday season from a local Fire Department:

  • Make sure that you don't overfill the pot by measuring the proper level with the turkey in water first.
  • Once the oil has been heated to the proper level turn the burner off before adding the turkey.
  • Make sure that you are using oven mitts and safety glasses when handling the turkey, and after you're done cooking allow the oil to cool sufficiently before disposing of it.
  • Make sure that you are not wearing clothes with long sleeves, and that you are turning the pot handles in so that they don't get knocked over by accident.
  • And keep kids and pets out of the kitchen while things are being prepared.

SERVPRO of North Central Tazewell County hopes that everyone has a great and safe Thanksgiving this year and we are thankful to serve our community!

CE Class Monitoring Moisture in Pekin

11/9/2018 (Permalink)

Learning and Growing Together!

CE Classes or Continued Education Classes as they are often called are super important to the development of knowledge in the Restoration Industry!

Often times restoration industry professionals and the people and companies that work alongside the restoration industry professionals are required to continue their education on all things restoration.

As a service, we offer classes from time to time to those in need to help everyone grow inside our industry and so that ultimately our customers can benefit from the people in our area having the most up to date knowledge and expertise.

We "flooded our house" to demonstrate how we extract and monitor moisture in the house. 

That’s Jason Fletcher our owner in the black shirt, and Todd Davis is the instructor in the suit. We also had some employees from SERVPRO of Springfield just down the road there too.

We love helping everyone and that does not always mean cleaning up messes!

What Can I Expect After A Flood Damage In Pekin

10/19/2018 (Permalink)

Know what to expect when the flood recedes.

The flood waters are gone ... what can you expect now?

It is hard to know what to do and what to expect when the flood waters from a major water damage finally recede. 

You WILL have questions:

  • Are there going to be situations you are not ready for?
  • Will it ever be the way it used to be?
  • Where do I begin?
  • Who do I turn to that is trustworthy and professional?

The good news is that SERVPRO has been helping families and businesses just like yours for years here in Pekin. We have systems in place and technology on our side.

SERVPRO's expert technicians can help in every stage of the damage. With that being said the rules of cleanup vary from state to state and even county to county especially after a major flood that has impacted tens of thousands of residents.

SERVPRO has to adhere to the proper rules and regulations which can often change temporarily during emergencies when it comes to disposing of the trash and waste material as well as your belongings that are no longer salvageable.

This means that there will be some unsightly piles of items from time to time in neighborhoods all along the affected area. SERVPRO can work as quickly as the local municipalities allow and will always make sure they do their best to leave things better than the way they found them.

If you have severe water damage from flooding call SERVPRO today!

Preparation For Your Business In Pekin

8/3/2018 (Permalink)

Be prepared.

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today.

The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Review the following questions to learn if your company is prepared.

Be Informed.
Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan.
Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? 

Prepare your Emergency Plan.
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during and after an incident?

Practice the Emergency Plan.
Have you practiced your plan recently? 

Review Insurance Coverage.
Have you reviewed your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment.
Have you secured all the ways people, products, and supplies get into your building?

Promote Family and Individual Preparedness.
Do you encourage employees to have a personal
emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, visit or call SERVPRO and learn how to better prepare your business.