Recent Water Damage Posts

Peoria 24 Hour Emergency Water Damage Service

6/29/2022 (Permalink)

Our crews responding to a weekend commercial water loss. This commercial water loss was received on a weekend and SERVPRO of Peoria was on-site quickly to mitigate further damage and begin the drying process

SERVPRO of Peoria is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 309-637-7300

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Peoria has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Peoria

SERVPRO of Peoria specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Summer Water Safety Tips to Avoid Water Damages While on Vacation.

6/17/2022 (Permalink)

Kids Splashing in a Pool. Keep the Worry Out of Your Vacation.

The gentle breeze, the sound of waves splashing, and the warm summer sun shining bright. This is what summer vacation is all about, but wait! Did anyone prepare for a storm to hit home while vacationing or think about a possible break in the pipes?

There are some things that we forget to plan in the excitement of vacations. Storms can produce Flash Floods and they are pretty common in Central Illinois. Did you make sure to have a plan in place to avoid water damage to your property before you left?

Most people do not think about the damages that may come when going away from home for an extended period of time. The very worst time for water damage to occur is when you’re away from home. In fact, the Insurance Information Institute has reported that the second most common insurance claim filed by homeowners is water damage to the home. This can come from ruptured washing machine hoses, water heater drips, leaky supply lines, or a busted pipe.  To avoid catastrophe while you’re on vacation this summer, here are tips that will help to protect your home while you are gone.

Complete a Walk thorough Prior to Leaving

Before you depart for your summer trip, be sure to take the time to inspect your home for any leaks. Check out all of the pipes under your kitchen/bathroom sinks, examine your water heater for any cracks or rust, make sure that windows and doors are properly sealed, and look out for any signs of roof leaks. Don’t forget to also evaluate any hoses that connect to major household appliances like dishwashers, washing machines, and refrigerators to ensure that they are not leaking or showing signs of severe wear.

Make Sure Your Gutters and Downspouts are Clean

Clogged-up rain gutters and downspouts can result in pooling water on your roof, and this can lead to major leaks and severe water damage, if not taken seriously. Also, you should make sure that your downspouts are discharging the proper distance away from your house (a minimum of 10 feet) to prevent flooding. 

Ask Someone to Check In On Your Home While you are gone

Having someone to house sit can help avoid damage. Checking on the home once a day will ensure that any leaks that do occur while you are gone will be caught and stopped before they can cause major damage.

Turn Off the Main Water Valve

This is a great option if you don't have someone you can trust to watch your house.

Shut Off Water Supply Valves

Sometimes, you might not be able to shut off your main water valve because you have an automatic sprinkler system or have asked someone to water your plants while you’re away. Even so, you can shut off the water supply to the most frequent culprits of water damage, such as toilets, ice makers, washing machines, etc. These appliances will all feature individual stops (shutoff valves) on their supply lines. 

Test the Sump Pump

Homeowners with sump pump systems should test them out prior to vacation to ensure that they will keep groundwater out of the basement. 

Taking the proper precautions can save you a lot of money and stress over the summer months.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Is Water Damage Covered in Your Policy?

6/16/2022 (Permalink)

Broken/Leaking Pipe. Review Your Policy and Make Sure You're Covered for Water Damage.

Did you know that not all Homeowner's policies cover water damage? 

For example, a flood can cause water to back up into the home and cause damage. Some insurance companies don't list, Water Back-Up of Sewers and Drains, on the Homeowner's policy. This is an extension or additional service/ add-on that the homeowner must add to their policy. In the event that a storm causes water damage, you want to make sure your property is covered.

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate action is necessary to mitigate the damage. SERVPRO’s professionals specialize in repairing and restoring following residential water damage. 

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Prevent Winter Water Damage in Vacant Properties

12/8/2021 (Permalink)

Winter is officially here as of December 21st, and in Central Illinois, that means we can expect some pretty low temperatures. Freezing temperatures can be devastating to your property. It helps when you can be present and deal with problems in real-time. However, there are properties that are vacant during the winter, either because nobody lives in them or because the people who do live in them are on vacation or spend their winters in a warmer location. This leaves these properties susceptible to damage with nobody around to take care of the damage at that moment. The best thing you can do is to do whatever you can to prevent the damage from happening. The following are some tips on how to do just that.

  • Shut off the water
    • You can do this yourself by shutting the water to the house off at the outside meter. You can also call in a professional to do so if you aren’t sure what you’re doing.
  • Water heater 
    • Turn off the gas/electricity to the water heater and make sure to completely drain the water so there is nothing in it that can freeze.
  • Drain the system and open the lowest faucets
    • Drain the water from all sources. Drain water from toilets, sinks, tubs, and anything connected to the plumbing and pipe system. Keep the lowest faucet on the property open until the draining process is complete.
  • Antifreeze
    • Pour environmentally safe antifreeze into drains once you have drained all of the water from them. This will help to keep any remaining or trapped water from freezing.
  • Tape toilets shut
    • Once toilets are drained, make sure they are closed and that there is a not left that they are not to be used. This will help to prevent unnecessary messes, as well as prevent the need to turn on the water for a short period and start the winterizing process all over again.
  • 55° or higher
    • If for any reason you do need to leave the heat and water on in your home or on vacant property, make sure the temperature is set to remain 55° or higher to prevent any freezing.

If you do experience water damage to your vacant property this winter, just remember that you can always contact your local SERVPRO® for the cleanup and restoration. We are Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Preventing Mold During Colder Months

11/3/2021 (Permalink)

When the weather gets colder, we spend much more time indoors. That means if you have a mold issue, whether you know about it or not, you could start experiencing some horrible side effects. That said, there are plenty of things you can do to prevent mold this autumn/winter.

  • Remove leaves/debris from the sides of your home. This helps to prevent them from supporting the growth of mold spores near your home. It’s also best to make sure your gutters are clean of debris/organic materials that can decompose or support mold growth.
  • Make sure your pipes and plumbing in general are in good condition. Fix any issues that have or could develop leaks or breaks.
  • Keep good air circulation in your home. If the air isn’t stagnant, it makes it more difficult for mold to form.
  • Check your windows and doors and make sure they are properly insulated against the elements.

This should all help to prevent mold growth. However, if you do end up with mold issues during the coming cold months, just remember that you can call your local SERVPRO® to perform their mold remediation services.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Types of Bacteria That Can Be Found in Sewage Damage

9/29/2021 (Permalink)

When people experience sewage damage, it’s easy for them to only focus on the foul smell that it comes with. However, there are definitely health effects that come with sewage damage. Many of those health effects are the result of the things that can be found in sewage water. This includes things like bacteria and viruses that can cause health effects. It can also include other contaminants such as fungi and toxic wastes.

The following is a shortlist of bacteria types that can be found in different sewage damage.

  • Acanthamoeba
  • Various Coli
  • Heliobacter Pylori
  • Leptospirosis
  • Salmonella

So what does this mean?

First, it means that you need to get plumbing issues taken care of by a professional plumber before sewage damage can occur. Secondly, it means that if you do experience sewage damage, it is very important to let a professional clean up the damage for you. Your local SERVPRO® has a team of professionals who have the training, safety gear, and equipment to take care of sewage damage, no matter how bad it might be.

So don’t hesitate to contact us for sewage cleanup and restoration. We are Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

What Can You Do When Your Hardwood Floors Are Damaged By Water?

6/23/2021 (Permalink)

Hardwood flooring (whether it is actually hardwood or hardwood laminate) is beautiful and definitely worth having in your home. However, it can be very expensive to replace. So it’s important to know how different damage can affect your hardwood floor. Being a cleaning and restoration business, one of the things we see a lot is water damage. When we see water damage on hardwood floors, we are well aware of how important it is to get the floors dried and restored quickly and completely. However, there are things you can do before we arrive that will help to reduce the damage.

Watch for Any Changes to the Floor

If you notice that your floor is starting to stain or that it is swelling in certain ways after water damage, be sure to take note of that and let the team who works on the cleaning and restoration know what’s happening. Your wood floors are porous, and this means that they are more likely to soak up water. This can lead to the wood beginning to cup or buckle. The technicians on your job will be able to judge what the best move will be.

Remove Wet Items from the Wood Floor

Items that sit on your hardwood floors can damage your floor further if they are left there after the initial damage occurs. Anything with color in it, such as rugs, books, magazines, and other items can have the color bleed from them. This can cause some severe staining to the floor. Rugs and other porous furniture can retain water, and if not moved off of the hardwood, they can continue to cause further water damage to the floor even after the initial source has been stopped.

Soak-Up as Much Water as Possible (IF You Can)

Soaking up excess water can be very helpful before your restoration team arrives on your property. However, that might not always be possible, especially if there are multiple inches of water on the floor. If that is the case it is best to just wait for the team to come and do the water extraction. If you’re comfortable trying to dry the area with towels, a mop, or a shop-vac, it could help the process along. It’s completely up to you!

Turn On Fans and AC to Maximize Drying

If it is safe to place fans in the area, it can help to dry the area before we arrive. If it is summer, turning on the AC can help to dry the area before the restoration team arrives. It all depends on the extent of the damage and what is safe for you to do.

Contact a Professional to Make Sure That the Floor is Completely Dried and That No Mold has Started to Grow

Regardless of how well you think you have the hardwood dried, it is always best to call a professional for the cleaning and restoration of the floor. Franchise Professionals at your local SERVPRO® are trained to use moisture reading equipment that can help to judge just how wet the floor is. They will be able to place the proper equipment (dehumidifiers, air movers, etc.) for optimal drying of your hardwood floors as well as the other affected surfaces such as walls. You should also make sure that you have professionals come in to test for mold, and if there is mold present, you’ll be able to count on your SERVPRO® team to remediate that mold. Counting on a professional can help you to avoid secondary damage, and that is definitely important.

If your hardwood floor is damaged by water, don’t worry! There are things you can do and there are things your local SERVPRO® can do to make the damage feel, “Like it never even happened.”

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Tips for Waterproofing Your Basement

5/19/2021 (Permalink)

Your basement is the victim of all kinds of water damage. The following are tips to help you in the process of waterproofing your basement; that way you can hopefully avoid water damage in that area of your home.

  • Start by figuring out where the water is coming from.
  • If there is standing water or an active source of water, do not try to waterproof until the source has been stopped and standing water has been removed.
  • When you go to seal cracks in your basement walls, hydraulic cement is a great choice for repairs. Once the area is repaired, you can take a sealer paint and cover bare cement walls (which needs to be applied under regular paint).
  • If you find that your window wells have leaks, just remember that you have the option to dig the good area to be lower and fill the space with gravel. This can help to avoid water collection.
  • Keep water away from your basement by redirecting it outside of your home, and don’t forget to use interior water drainage systems.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073,(available%20from%20Home%20Depot).

How to Avoid Property Damage from Outdoor Sprinkler Systems

4/14/2021 (Permalink)

The weather is warming up, and it’s time to start taking care of our yards so they look nice for the spring and summer months. For some of us, this means getting the sprinkler systems back up and running so that grass and gardens can get watered more frequently. When you do this it is important to remember to keep an eye out for two types of issues; Property Damage and Liability Issues.

Property Damage can come in a couple of different ways for you and your home (or business). Water can build up and not soak into the ground correctly, which can lead to pooling around the sides of your house. As the ground swells and contracts from the water, it can start to damage the foundation of your property, which could lead to major problems in the future. You could also find that water is building up and entering your basement, which is never a good thing. It’s also possible for sprinklers to damage your siding if they are placed too close to the home and are spraying the wall too often. The constant moisture could lead to mold growth or other issues.

The other problem is liability issues, which can come in two major forms. The first being obstruction of sidewalks/walkways and traffic; which can simply happen when a biker has to swerve into traffic to avoid getting spritzed by the sprinkler. The second is damage you could be causing to your neighbor’s yard. Your neighbor might not be too happy if your excess watering begins to erode their driveway or flood their garden and/or lawn. Not to mention the grief that is caused by the attraction of mosquitoes!

So while we fully support your right to water your lawn, just be sure to keep an eye on your property while also making sure that the areas around your property are not being damaged as well. Remember, if you do experience water damage to your property from your sprinklers, your local SERVPRO® is Here to Help® with the cleanup and restoration! 

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Plumbing Problems That Are Common in Springtime

3/10/2021 (Permalink)

Springtime brings all kinds of new things; flowers, animals, and (believe it or not) plumbing issues. Spring is a good time to pay attention to how your plumbing is performing. The following are things that you can keep an eye out for, and if you catch them you could prevent further damage to your home.

Gutter Obstructions

  • It’s odd to think of your gutters as plumbing, but they definitely become an issue in the spring if they aren’t cleaned out. Cluttered gutters can cause water to pool and leak into your home; which you can avoid by cleaning them out yourself or hiring a professional to do it for you.

Leaky Pipes

  • While burst pipes are common in the winter months, leaks that develop over the winter months can become more obvious during the spring months. Rising and falling temperatures can cause pipes to expand and contract, and that can lead to leaks and weak areas. You’ll be able to identify this with dripping or standing water, odors, or a heightened amount of water usage.

Main and Sewer Line Obstructions

  • Plants that grow during spring months can become invasive and obstruct your plumbing system. Roots will grow in search of nutrients, and they have no issues going through your plumbing if it is in the way or if they find the water supply that is in there to their liking. You might notice this type of problem if you have water pressure issues or slow drainage.

Poor Outdoor Drainage

  • Your yard will drain water as it collects from melting snow and rain. If water doesn’t drain properly from your yard, it can pool and enter your home. You’ll know drainage is poor if you start to have issues with your sump pump or if you’re noticing an excessive amount of pooling and puddles in your yard.

If you do experience water damage in the coming spring months, don’t hesitate to reach out to us. We are Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Water Softener - Pros and Cons

2/3/2021 (Permalink)

When you live in a city with harsh water, a water softener is pretty much a necessity. Of course, with any equipment like this, there are always pros and cons to having it installed. We’re going to mention some of those for you here.


  • Water softeners help water to cause less damage to your clothes and dishes.
  • There is likely to be less damage to the faucets and spigots.
  • Water softeners actually help water to cause less damage to the plumbing of the house.
  • Your tap water will likely taste and smell much better.


  • Water softeners can be expensive to purchase outright, and if there is the added cost of supplies such as the softener pellets.
  • There are a couple of maintenance issues that can pop up such as leaks that can cause damage to the area in which the equipment is installed.

Whether you think a water softener is worth the cost or the risk of possible damage or not, it can’t be denied that there are some definite benefits to them.

Here at SERVPRO® we can confidently say that if you do decide to purchase a water softener and you end up with a leak, you can count on us for the cleanup and restoration of the water damage.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Protect Your Floor From Snow and Slush Damage This Winter

12/23/2020 (Permalink)

Whether you have wood, tile, or carpet flooring, snow and slush can be very hard on your flooring. While you can’t completely avoid it living in Central Illinois during the winter, it is possible to cut down on the amount of damage you see happen to your floor from tracked-in snow.

  • Use the right kind of doormat
      • Try to find a doormat that is resistant to mildew, shredding, and fading. If it is quick-drying as well, that is even better!
  • Keep what comes off of your car in the garage
      • Car mats can be used to absorb water and catch winter debris that can fall off of your vehicle. If it doesn’t get onto your shoes, it can’t get into your house.
  • Experiment with both indoor and outdoor boot racks
    • There are benefits to having a shoe rack available to use. Indoor racks can be built into the wall or can be stand-alone racks. If you place a drying mat underneath the rack, you will be able to catch and absorb any slush that could come off of the shoes while they are kept elevated off the ground. Outdoor racks can be useful as well, keeping the shoes from even entering the door in the first place!
  • Try a boot brush
    • This is a simple tool you can use whether you’re worried about your floors or not. A boot brush can remove debris from the crevasses of your shoes, making it less likely that you’ll track pieces 
  • Mop or wipe up the floor frequently
    • Of course, accidents happen and you can’t keep every drop of water from entering your property. So it could be beneficial to get a good quality mop, as well as some cleaning materials that can help to prevent permanent damage from the water and other debris (such as sidewalk salt).

There are plenty of ways that you can protect your floors this winter, and we hope that you will have luck with at least one of these tips this winter!

For information on how we can help if you do end up with water damage this winter, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073,to%20your%20floor%20cleaning%20solution.

Garage Water Damage (Winter)

11/18/2020 (Permalink)

Garage water damage is a year-round risk. Winter is just a time of year where the risk of damage is a little more frequent. While you can’t completely prevent it from happening, there are some things you can do to minimize the damage that does happen.

Prevent water from coming in by:

  • Inspecting the walls for any cracks or other damage and ensuring proper drainage where it is necessary.
  • Be sure to look behind items in the garage for any hidden damage.
  • Replace any seals, weather strips, or insulation that needs to be replaced.
  • Make sure there is nothing preventing any of the doors on the garage from closing all the way and sealing properly.

If you do end up with water in your garage:

  • Use push-brooms or squeegees to push collected water out of the garage. 
  • You could also use a shop vac to remove the water, as well as any debris that could be present.
  • Place absorbent mats under snow removal tools to avoid water damage from melting snow.
  • Absorb water from tires/tire tracks with cardboard or vinyl protector strips.

There are more things you can do to prevent water damage to your garage. Just remember that if there’s any damage you can’t handle, you can always call your local SERVPRO® for water mitigation and restoration services. We’re Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Water Pipe Insulation

10/14/2020 (Permalink)

We’re sure that nobody wants to acknowledge it yet, but winter is coming. With winter comes freezing temperatures which can be dangerous for your water pipes (in businesses and in homes). That is why it is so important to insulate your water pipes - it can save you from dealing with replacing damaged pipes, and it can save you from having to deal with unexpected water damage. There are a few different ways that you can insulate your water pipes. Here are some of them:

  • Strips of pipe wrap
    • Comes in the form of flexible foam with rubber backing tape, foam-and-foil pipe insulation, bubble-film pipe wrap, foil-backed natural cotton, and rubber pipe insulation tape. This is one of the most common ways to insulate your pipes.
  • Foam pipe sleeves
    • This is a good option for insulating longer runs of straight pipe. Sleeves can be made in varying diameters and be made of either foam or rubber insulation.
  • Using faucet covers on outdoor spigots
    • Faucet covers help to prevent the water left in spigots or the pipes leading to them from freezing and cracking the pipes. It also prevents the freezing temperatures from spreading too far into the indoor pipes.
  • Insulating gaps where pipes penetrate walls
    • This can be done with foam caulk rope, loosely packed fiberglass insulation, or expanding foam. Insulating gaps is just as important as insulating anything else.

There is always more you can do, but this is a great place to start. Keep your pipes from freezing, and you’ll be well on your way to avoiding major water damage when the snow starts to fall.

If you do experience water damage as winter approaches, call your local SERVPRO®  for the cleanup and restoration:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Fixing a Leaking Water Heater

9/9/2020 (Permalink)

Water heaters are an important feature in any household. So when they stop working, it can be a nightmare. If you feel it’s best to call a professional, then you should definitely do so! If you think you can handle it on your own, here are some helpful tips we found that might help.

  1. Always start by turning off the water. If something happens and the leak gets worse, you don’t want a heavy flow of water to lead to a flood.
  2. Always make sure that the water is actually coming from the water heater. If it isn’t, you don’t want to mess with a perfectly functioning tank and risk damaging it.
  3. You should flush your hot water heater regularly to remove sediment from the bottom. If when you do that, you find that the valve is leaking once you do the flush, you can replace the whole valve, or just the washer depending on the type of material it’s made out of
  4. You can stop the drip until you can fix the valve by using a garden hose end cap and pushing it onto the valve threads.
  5. Determine the cause of any leak you have to figure out how to properly fix it. Is there too much pressure? Cracks in the tank? Loose fixtures (as discussed above)? Once you know, you’ll be able to choose the right method to fix it.

It’s important to note that not all of these tips are going to help fix it every time. So if you ever get overwhelmed, call a professional. Remember, if your water heater leaks badly enough, you can count on us for the water mitigation and restoration of the area. We’re Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

What is a Sump Pump

8/5/2020 (Permalink)

There is a myriad of reasons why your basement might flood.  One of the causes that we see quite often in our line of work is a sump pump failure/issue. That being said, there can be a bit of confusion around sump pumps in regard to the function and why they’re important. So we figured we would take some time to share some general information about sump pumps with anyone who might like to know a bit more!

What is it?

  • Sump pumps protect homes from excessive water damage. This water damage usually comes from heavy rains and rising waters.

How does it work?

  • Sumps are naturally constructed pits/holes in basements. The pit (basin) holds the pump that can sense the level and pressure of the water. The water level gets too high, the pump will prevent it from getting higher by draining the water away from the property.

Why do they fail?

  • Installation, machine, and lifespan errors can be the cause of sump pump failures. Continuous cycling and switches getting stuck either on or off can also cause failures to occur.


  • Pumps alone can cost anywhere from $100-$1000 depending on whether the building is a commercial or residential building. However, the cost to have one functioning within the property  depends on:
    • Type of sump pump
    • Basement material
    • Drainage
    • Installation and maintenance costs


  • If you live in an area that has a high risk of flooding, sump pumps are absolutely necessary. They will help to keep you from dealing with excessive flooding/water damage in the basement of your home.

For information on how we can help with cleanup and restoration if your sump pump does fail, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Dishwasher Water Damage

7/1/2020 (Permalink)

Dishwashers are a helpful tool when it comes to keeping up with your dishes. It’s not uncommon for there to be issues with them though, especially as they age. One of the common issues you’ll begin to see over time is leaking. Here are some tips we’ve gathered that might help you avoid water damage.

  • Keep garbage disposals and sink drains cleaned and unclogged. The same needs to be done with drain baskets/filters. Many dishwashers are made to discharge the water from these areas. Clogs in any of these areas could lead to the water backing up through the dishwasher. (One way to avoid clogs is by pouring a cup of baking soda followed by a cup of vinegar down the drain opening, and then flushing it with boiled water.)
  • Check on the dishwasher door and waterline seals to make sure that the seals are in good shape. If seals are not in good condition, they could start leaking water; and a small leak can become a big problem if you’re not careful.
  • Float assembly/switch issues could lead to leaks as well. This is the system that keeps the dishwasher from overflowing with water. If the system doesn’t work you could find your dishwasher pouring water because it wasn’t alerted to stop filling up. If there are issues with this part it will need to be replaced.
  • Too much soap could cause a leaky situation as well. If there is too much soap put in, then the excess soap suds will do whatever they can to find their way out. It’s important to only use the recommended amount of dish detergent.

 There are so many other tips and tricks out there to help with keeping your dishwasher from leaking. All you have to do is look in the right places to find them. Just remember that if you do end up with water damage from your dishwasher, you can count on SERVPRO® for the cleaning and restoration of the damage. We are Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073,yourself%20mopping%2Dup%20sudsy%20water.

Carpets & Water Damage

5/27/2020 (Permalink)

It can feel very defeating when water damage manages to affect the carpeted area of your home or business. Carpets are very porous and incredibly difficult to dry on your own. When you place fans, the surface might dry to a point where you think you’re done with the process. However, there are other layers underneath that which might not be affected by a general use fan.

That is where we come in.

When it comes to the drying of carpet SERVPRO® Franchise Professionals do not mess around. Our techs will come in and use meters to judge the moisture levels in different areas in the carpet. They will also determine how deep the water damage has gone and how far the damage has progressed. They will then continue by strategically placing our dehumidifiers and air movers throughout the affected area. From there it is about moving the air at an effective rate and keeping the temperature at the best level. By the end of the job, each layer of the carpet is dry and it is more likely that you will be able to avoid resulting old damage.

We’re just here to do our best to make your damage feel, “Like it never even happened.”

For information about our water damage cleaning and restoration services, please call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Leaking Sinks

4/22/2020 (Permalink)

If your kitchen or bathroom sink is leaking, you can find yourself dealing with water and possibly mold damage. The problem is, sometimes it is hard to know why it’s leaking and where it’s leaking from. So we wanted to go over a list of common causes of sink leaks so if you ever find yourself dealing with one you can go down this list and hopefully be able to either fix the problem yourself or better articulate the problem to a plumber/repairman.

  • Drain Leak: Leaks can come from a thinly sealed drain or from a  drain that is old and worn. It is possible to identify and fix this situation on your own by tightening the nuts located at the point where the pipes meet. However, if you feel uncomfortable doing it yourself, you can reach out to a plumber to check it.
  • Faucet Leak: This type of leak is easier to identify. Water puddling at the top of the sink when the faucet is turned on or water collecting under the sink can be big indicators. This is a problem generally caused by failing washers or worn-out gaskets, and possibly a faucet that needs to be completely replaced. Either way, you can generally take care of these problems on your own and should only need to call a plumber if you are uncomfortable attempting to do it on your own.
  • Leaks from the Rim Around The Sink: Simply put, this leak comes from an unsealed section between the sink and countertop. This can be fixed by re-caulking or tightening whatever connects the sink to the counter.
  • Loose Water Supply Connection: This leak is generally constant and is out of sight and fairly hard to identify. Usually caused by corrosion or a bad gasket in the connector. Tightening the connection or replacing the gasket can be the solution to the problem.
  • Clogged P-Trap: The P-section is a curved section of a pipe which prevents foul smells from seeping through the drains. If it gets clogged, it can prevent proper draining causing leaks. It’s possible you’ll just need to unclog it, but it might need to be replaced, which is definitely the job for a plumber.
  • Damaged O-Rings: This is what prevents leaks in the area where the faucet is being held in place. So if there is an issue with the O-ring, you could have quite the mess on your hands. Luckily this is something you should be able to just replace on your own.
  • Worn-Out Washers: This is one of the most common leak causes. Constant friction wears them out, and replacing them is something you can do on your own if you want to.
  • Corroded Valve Seat: Corrosion can be prevented with regular cleaning, but if the valve seat gets corroded to a certain point you would be better off contacting a plumber to let you know if it needs to be replaced or not.

Whatever the case, if you find yourself with water damage, you can call on us for the cleaning and restoration!

Reach out to your local franchise at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Water into Mold - Secondary Water Damage

3/11/2020 (Permalink)

Water damage can be devastating and messy. Getting water completely removed from your property can be a long and frustrating process. You need to make sure that the walls, floors, furniture, and pretty much the entire building is dry before you can rest easy. Even then there is something you still need to watch for.

When water goes a certain amount of time without being dried, your home and anything within it that was affected by the water damage is at risk for mold growth. The longer you wait to get it dried, the more likely it is that you will find mold, and the more likely it is that the mold will start to spread and get worse. Mold is present almost everywhere, and the microscopic spores float along in the air. The spores may enter your home through windows, doors, A/C systems, and through other channels as well. Because mold spores thrive on moisture, they can quickly grow into colonies when exposed to water damage in a home or business. 

Luckily, whether you have water or mold damage, you can count on your local SERVPRO® for the cleaning and restoration. Our teams will come in and dry out your property, and if there is mold present you can count on our teams for the mold remediation as well.

It’s just one of the many ways that we are Here to Help®.

If you are looking to avoid primary and/or secondary water damage, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

24 Hour Service - Water Scenario

2/5/2020 (Permalink)

Imagine this:

It’s the beginning of the year and snow is falling. You’ve just arrived home from work and shuffling your kids back and forth from practices. You’re trying to figure out what to do for dinner, even though it is already coming up on 7:30 at night. You open the door to your house, kick off your shoes, and suddenly you hear it. A sound like a garden water fountain, and it’s coming from your unfinished basement.

You rush down the stairs barefoot and by the time you reach the bottom of the steps, you’re standing in an inch of water. How did it happen? What is the source? You walk carefully through the water, which by this point is nearly freezing, and you see that in the corner of the basement, you have a burst water pipe. Seems like the cold didn’t agree with the old pipes and now you have a small pond still forming in your basement!

You know what to do next. You make your way to the main water shutoff, and you turn it off to stop the source from pouring out any more water. You go back upstairs and realize that there’s no way for you to get all of that water out of the basement on your own. Even if you could, you don’t have the equipment to dry it out quickly enough to avoid mold growth. You get on your phone and realize that by now it is 8:00 at night. What are you going to do?  Who are you going to call?

If this type of situation ever happens to you, don’t hesitate to call your local SERVPRO®. Our water techs are on call 24/7 and are fully prepared to get into a vehicle and come to your aid. We realize that water damage never happens at a specific time. So day or night, you can count on us to be Here to Help®.

For the cleanup of your water or fire damage no matter when it happens, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Emergency Water Damage Tips

1/2/2020 (Permalink)

This is our first post of the new year. We want to start the year off right by reminding you of some very simple water safety tips that could help you stay in control during a water damage situation.

(Note: These tips are for clean water damage situations only. If you are dealing with dirty water or water that poses potential health risks, call professionals to handle everything as soon as possible.)

  • If you can, start by shutting off the water source.
  • Remove excess water by mopping and blotting affected areas.
  • Remove and prop up wet upholstery cushions to get a more even drying of the surface.
  • Place aluminum foil or wood blocks under furniture legs. This will help to prevent them from soaking up moisture from puddles on wood floors or from soaked carpets.
  • Hang furs and other leather goods separately at room temperature. These items are more susceptible to damage from water.
  • Remove oriental or other colored rugs from wet carpeting. Leaving them on wet carpeting could result in colors bleeding from the decorative rugs into the permanent carpeting (which could affect wood floors as well). This can also be said for books magazines and other colored items.
  • Do not use a regular vacuum to remove water. This could ruin the machine or result in electrocution.
  • Do not turn on ceiling fixtures if the ceiling is wet. Keep out of areas where ceilings are sagging from retained water.

These tips should keep you from having any further issues once the damage has already been done. Remember you can always call your local SERVPRO® for your cleaning and restoration needs. Whether it’s fire, water, storm, or other damage types you can always count on us to do whatever we can to make it, “Like it never even happened.”

You can contact us at:
SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Sewage Backups

7/8/2019 (Permalink)

There are plenty of things that can happen to a structure that you hope never will, such as fires or floods. However, few things that can happen to a building are as stomach turning as sewage backups. That said, let’s take a look at what causes this nasty type of damage and what you can do to help yourself avoid it.

What is a sewage backup?

  • “A backup occurs when sewage overflows from your tub, toilet, sink or any drain in your home.  Backups are more common in older homes and homes with basements.”


  • Aging sewer systems
    • Aging systems are becoming a more common issue with some sewage systems being 30+ years old. These systems can have blockages or pipe corrosion issues.
  • Combined pipelines
    • Combined pipelines become an issue during storms when natural/flood water begins to overfill the space shared with raw sewage pipelines. Overflow can come into a structure through.
  • Tree roots
    • When tree roots reach for moisture, it’s not unheard of for them to try and find it in sewer line cracks and service pipe joints
  • Sanitary main blockages
    • Occurring in a city sanitary main, if this type of blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains.

How to prevent backups

  • Dispose of Grease Properly
    • Grease can clog drains, property owner's line, or the main sewer by causing the line to constrict. Dump grease in heat safe, sealable containers.
  • Dispose of Paper Products Properly
    • Paper towels, disposable (and cloth) diapers, and feminine products don’t dissolve properly and can stop up the plumbing. You should only flush appropriate paper products.
  • Replace your line with new plastic pipe
    • This could help to keep tree roots from sneaking their way into underground pipes.
  • Illegal Plumbing Connections
    • Do not connect French drains, sump pumps, and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any illegal connections.
  • Install a Backwater Prevention Valve
    • This fixture is installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in.

Keeping this information in mind, if you happen to find yourself dealing with damage from a sewer backup contact your local SERVPRO® to help with the cleanup and restoration of your home or business.

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Plumbing Issues

5/22/2019 (Permalink)

Plumbing - the home maintenance that nobody wants to do or ever think about until there is a real problem. It’s not your fault; we’re all guilty. The only way to really understand why you should keep up on it is to educate yourself on all of the worst case scenarios and what causes them. We’ve compiled a list of some of the biggest plumbing issues and we hope it will make you see exactly why you need to stay vigilant.

  • Corroded Pipes
    • As materials like iron and galvanized steel age, they begin to fall apart. Pipes that are out of sight and out of mind are usually the ones that are affected by these issues. The older the pipes, the closer you are to dealing with corrosion issues.
  • Tree Roots
    • Nature is an unpredictable source of plumbing issues. Trees fall into this category, especially when it comes to plumbing. They are unpredictable due to the fact that they are underground. Tree roots can warp and break pipes causing leaks and/or sewage backups. There are ways to fix this (remove the tree or use a chemical root killer).
  • City Sewer Collapse
    • Old sewer pipes made of materials such as asbestos and concrete can collapse over time. When this happens, sewage will flow along the path of least resistance, including up through a home/business’s drain(s); such as sanitary sewer line. Damage like this is the responsibility of the city/other jurisdiction.
  • Pipe Burst
    • Pipes burst or leak for any number of reasons. Most pipes are hidden within walls or between floors. Because of this, when a leak occurs, water may come down from a first-floor ceiling beneath a bathroom or down the top of a wall beneath the leak.
  • Major pipe leaks
    • These are fairly common. Watch for these warning signs
      • discolored stains on the walls or ceiling
      • higher water bills
      • lower water pressure
      • odd behavior from the water heater
    • If leaks escape your attention, the danger of flooding is likely. Know where the water main shut-off valve is located.
  • Slab Leaks
    • These are insidious leaks that are hard to spot because they occur down in the stone foundation of a home. These leaks are a waste of water and can cause serious damage to a building’s foundation if not fixed.
  • Loss of Freshwater - Broken Water Main
    • Never ignore signs of a broken water main. This includes unexplained dampness on the lawn or drop in water pressure.
  • Blocked/Damaged Sewer Line
    • This type of damage can be caused by materials coming from the building blocking the pipes or from the aforementioned tree roots. Sewage backups can cause a serious health risk for anyone in the building.

These eight types of damage can cause moderate to severe damage to homes and businesses. Depending on the type of water that comes into the house or the type of pipes that you’re dealing with, it could be damaging to the health of the people in the building. The best way to avoid plumbing issues and the damage that comes with it is to keep an eye on it and make sure to keep up on maintenance. So stay alert and keep the plumbing damage to a minimum!

If you do experience damage from plumbing issues, you can always contact us for your cleaning and restoration needs at:

SERVPRO® of North Central Tazewell County: 309-346-5600

SERVPRO® of Peoria - 309-637-7300

SERVPRO® of Galesburg and Macomb - 309-342-0073

Spring Break Water Safety Tips

3/18/2019 (Permalink)

Spring break season is upon us. While the point of the many vacations is to relax and have fun, it’s important to be vigilant and stay safe. This is especially true when it comes to water fun and beachside vacation spots. To keep you safe, we want to be sure to share some Red Cross safety tips for water fun.

  • “Don’t Drink and Dive” - Nearly 70% of water-related deaths among teens and adults involve alcohol. Many of those injuries occur after diving and other foolish stunts. Alcohol affects your judgment and coordination and when boosted with high temperatures and hot sun there could be some terrible consequences. Make sure you drink plenty of water to stay hydrated and keep your drinking time and swimming time separated.
  • “Buddy up” - Pools and parks may be supervised, but sometimes things and people can slip through the cracks. Never go anywhere without a friend and never let your kids swim without a buddy. If you or someone you know is not a strong swimmer, whether they’re a child or an adult make sure that the “arms-reach” buddy system is in place along with other precautions like floaties or other life-preserving tools.
  • “Enroll before you go” - Take a Red Cross First Aid/CPR/AED class. Be ready for the unexpected so if something does happen you can take care of the situation before it gets worse.
  • “Pack tools, not toys” - While foam pool noodles and floaties can be helpful, there’s nothing that will protect better than actual lifejackets. These can be found and purchased at many stores including sporting goods stores. If for you are unable to purchase one of these flotation devices yourself, make sure that Coast Guard-approved life vests are available and worn wherever you are having your water fun.
  • “Steer clear of breath-holding games” Breath holding and hyperventilation (fast shallow breathing) games while swimming can be severely dangerous. It is really easy to lose consciousness and start sinking. Don’t risk it. Breathe normally. Hold your breath only when necessary.
  • “If the thunder roars, get indoors” - Any outdoor water sources can be a point of electrocution. You should always exit the water and go indoors when the sky gets dark and you hear thunder. If you happen to see lightning, there is no speed fast enough to get indoors and out of harm’s way.

The last thing you want to happen on any trip is to have to take a trip to the hospital. Safety should always come first, and the fun will just follow after that.

Information retrieved from:

For your cleaning and restoration needs, you can always contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Mold Damage After Water Loss

3/1/2019 (Permalink)

When water damage occurs, it’s easy to assume that fixing everything will only require drying and cleaning the immediate damage. The fact of the matter is that water damage isn’t just about the water. In many instances, the water will result in mold. Many of the water loss jobs we are faced with here at SERVPRO® are coupled with mold jobs; and vise-versa. Much like any sources of water or moisture must be addressed before mold remediation can begin (to avoid returning mold) mold should always be checked for after water sources are dealt with; because mold might be in a spot where it’s difficult for an untrained eye to see and could eventually develop into a larger issue. While the issue of mold is usually handled by professionals, there are a few things you can remember about mold to help you when you are faced with possible mold in your home or in a business.

Water damage that causes mold generally comes in the form of a leak, flood storm damage, etc.; but higher than usual humidity constitutes as water damage and can increase your chances of mold as well. Much like humidity can have effects indoors or out, mold can be inside or outside of a structure and is not limited to either place. Mold requires moisture, and moisture can be both indoors and out. Speaking of limitations, mold is not limited to growing on objects or in walls. Microscopic mold particles can float through the air, making the air in your home or business unfit to breathe. The smell of mold travels through the air, too, and is generally musty and strong. This smell is one of the key methods for finding mold in spots where it may not be visible.

SERVPRO® of North Central Tazewell County has seen its fair share of mold jobs. These jobs have ranged from mold in crawl spaces to homes that have simply not been taken care of regularly, to leaky pipes in bathrooms or kitchens, and far more. Recently, a job was started at a residential property where exhaust from a water heater in an attic caused an excess of water to damage the ceiling in one of the bedrooms. The client was worried that the water build up might have caused mold, so she called us to get it checked out. She did the right thing knowing she would not be able to identify anything herself.

Due to the fact that some mold issues may require more professional solutions than others, FEMA has set a basic process to help people decide whether or not to deal with a mold situation on their own. These steps for solving mold issues include

  • Identifying if there is visible mold.
    • Are the Walls and Ceilings Discolored?
  • Identifying the smell of the mold.
    • Could identify if there is hidden mold.
  • Note how much mold is present.
    • Visible Sq. Ft.
    • Hidden Sq. Ft.
    • Total Sq. Ft.
  • Identify and Remove the source of the moisture.
  • Determine the course of action.
    • If less than 25 Sq. Ft., follow the instructions in the booklet provided online by FEMA (link will be below).
    • If over 25 Sq. fT., consult a professional contractor.

If you find yourself in the position that you need to call a professional contractor, there are many businesses out there that you can call. Just remember that none of them will have the training and the empathy that you will find if you decide to go with SERVPRO®. Our teams have the skills to help you with your water, mold, and just about any other damage that could take place in your home or business.

Information and FEMA Mold Booklet retrieved from:

You can always contact SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What to Do Until Help Arrives

2/6/2019 (Permalink)

With the lowered temperatures from last week and the resulting frozen and broken water pipes, it seems appropriate to really talk about that to do until professionals can reach you to fix and/or dry your property. SERVPRO® teams are doing their best to get every job done quickly and completely so they can move on to the next site, but there were a great deal of homes and businesses affected by the cold. Because of this, we want to make sure that you know what to do to stop whatever the cause of the damage is and slow the damage process so that when we come in to restore your property, we can move quicker.

There are a few things you need to ask yourself as soon as water damage occurs.

  • “Is it safe to stay in the house?”
  • “Are there any electrical or ‘slip and fall’ hazards?”
  • “Can I perform the tasks at hand safely? Or should the whole process be left to professionals?”
  • “Will I be able to move wet objects? Are there objects that are too heavy to move away from the damage?”

Once these questions have been answered, you can proceed to do whatever you can do on your own.

You can remove excess water by mopping and blotting; but remember that the water is likely not just on the floor. Wiping excess water from wood furniture is especially important. Wood is particularly susceptible to water damage. It’s best to remove lamps and other tabletop items and promptly soak up as much water from the wood as is possible. While the damage will be different than that of a wood surface, other furniture materials and household items can be affected by water as well. It is best to prop wet upholstery and cushions and place aluminum foil or wood blocks between furniture legs and wet carpeting. Never leave wet fabrics in place. Hang furs and leather goods out of the way of the moisture. Above all, just remember that removing excess water will prevent it from spreading to other items or other locations.

Never use a household vacuum to suck up water. There are other ways to dry out your floor, carpeting, and walls. If it were summer, turning the air conditioning on would help with drying. In winter however, running the AC is not always an acceptable solution (especially in Illinois right now with temperatures near freezing). Rather than turn down the heat, it’s better to use a dehumidifier to dry the air in the building. The only exception to this option is if there is an electrical issue present with the water damage. In that case, don’t use any electrical devices; televisions, microwaves, etc.

It’s easy to overlook this next task, but it is imperative to remove colored rugs from wet carpeting. The same goes for books, magazines or other colored items. The colors in these items could bleed into carpeting, leaving stains that will require special equipment to remove. Just as well, moving art objects to a safe, dry place can reduce damages to walls, floors, and the art itself.

By gathering loose items and keeping the water damage contained to as small of a place as possible, it is likely that the restoration of the property will be easy and much less expensive.

Winter weather is tough on buildings, and broken pipes can cause some of the worst damage. Just be prepared and hold on to your patience knowing that the teams at SERVPRO® will get to you as soon as they possibly can. We will always do our best to make it “Like It Never Even Happened”®.

If you experience water damage from broken pipes, roof leaks, or anything else be sure to get a hold of the professionals at SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Water Classifications - Black vs Gray

1/16/2019 (Permalink)

Water is an important resource, but it can also be the source of damage and stress. When water causes damages, it is imperative that you know the different water classifications. Knowing the differences between rainwater, gray water, and black water can make it possible to respond to the damage quickly and correctly.

First thing’s first - What distinguishes each water type from the others? Rainwater of course is the naturally occurring water that falls from the sky, eventually making its way to lakes, creeks, rivers, and other water sources. Rainwater, though natural, can come into contact with air pathogens and can collect dirt and other content when it lands on the ground or on rooftops. Gray water is a little more complicated. Gray water, while not particularly clean, is not dangerous. Gray water is water that usually come from household appliances such as clothes washers, dishwashers, showers and other similar areas. The water usually contains leftover chemicals (i.e. soaps, detergents, cleaning solutions, oils). As long as the chemicals that are being flushed through gray water are environmentally friendly or organic, this water can be filtered and reused. While accumulated rain or gray water can be an issue for a home or business, it is black water that should be avoided at all costs. Black water is water that has come into contact with human waste and/or other biohazards. This water could cause health issues in humans and other living things, and cause damage to the surrounding land. This water needs to be cleaned out by professionals who know what their doing and who have the equipment to handle the job safely and in a sanitary manor.

The three above mentioned water classes can be taken care of, some more easily than others. The important thing to remember is that you can try to dry and clean up some rain or gray water damages before calling in the professionals to dry it and look for mold or other issues left behind; But when it comes to black water, there is nothing you can do except get to a safe spot and wait for people who know how to safely remove it to come in and do just that. Property damage can be repaired and items can be replaced, but the health of you and your loved ones is not worth risking.

Information retrieved from:

If you have a problem with rain water, gray water, or black water, you can always call SERVPRO® of North Central Tazewell County to handle the property cleanup and restoration. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Preventing & Handling Ice Dams

1/2/2019 (Permalink)

Don't let your home become damaged by winter water.

In the winter, ice forms on the ground making for slippery and dangerous conditions. What people tend to forget though is that that ice forms in other places too, like the edges of rooftops. Ridges of ice form on the edges, forming what are called ice dams.

Cold temperatures will freeze the water along the edge of the roof to form and sustain the ice dams. However, on some homes the roof will be warmer in certain areas (generally due to chimneys, heat from the house, and exhaust systems). This will melt the snow from the top of the roof but not the edges. When the water pools above the ridge, it can cause the roof to leak, and in severe cases can cause it to collapse. Although you can’t control the weather or the temperature, there are ways you can handle and prevent ice dams.

  • Remove snow from the roof using a "roof rake" and push broom.
  • If water is already flowing into the building, a temporary solution is making channels through the lower edge of the dam. This will allow the dam to drain some of the water
  • Prevent ice dams by making the ceiling air tight so no warm air can melt snow at the higher part of the roof.
  • Increase the ceiling/roof insulation to reduce heat loss.
  • Use a natural roof ventilation system.
  • Make sure that once heat on the roof is reduced that you keep an eye on how much snow is being collected.

Ice dams can be prevented and damages from them can be fixed, but it is important to know the risks of handling them yourself. Don’t risk your home or your safety; hire a professional to deal with the situation for you.

Information retrieved from

If you end up with damages from an ice dam this winter, be sure to call SERVPRO® of North Central Tazewell County for the cleaning and restoration of your home and its contents at (309) 346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What Is Water Capable Of Damaging In Pekin?

10/25/2018 (Permalink)

You can never be too sure when it comes to water damage!

Rising flood water is capable of collapsing an entire community of homes ... but that is just the start!

The news is filled with images lately of the damage that rising flood waters have produced after the recent hurricanes and storms.

Not only is water a universal solvent which means it is capable of dissolving many materials but the speed at which it can move is stunningly aggressive.

Take for example the record-breaking cresting of the rivers in the South Carolina and North Carolina areas. The damage produced from these unprecedented water levels included sinkholes, destruction of roadways and bridges as well as collapsing entire communities of homes.

We here at SERVPRO® have the tools and knowledge to fix many of the different water damages to your homes and businesses. 

If you have suffered severe water damage call SERVPRO today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

When Should I Buy Flood Insurance In Pekin

10/5/2018 (Permalink)

If you are worried about floods get flood insurance!

When should I buy flood insurance in Pekin? ... NOW!

That answer of now is of course totally dependant on if you live in a flood zone or not. If you do, you absolutely should already have a flood insurance policy in place. If you do not live in a flood zone but live in low lying areas or in close proximity to rivers or lakes that could flood, well then you too should look into a flood insurance policy.

The thing about a flood insurance policy and why it is so important to have one in place is because they normally take about 30 days to activate so if you are trying to buy one when a hurricane is announced to be heading your way chances are that policy will not be in effect in time to help you should that hurricane cause you flood damage because most hurricanes only give you a week or two notice.

So in short talk to an insurance agent ASAP if you even think you might need flood insurance. Or visit this site to see if you are in the danger zone.

If you have sustained flood damage, call SERVPRO we can help!

What to do if your Pekin home floods?

9/28/2018 (Permalink)

Know what to do!

For some on the east and west coasts, the hurricane is just the beginning.

If you live in an area that is prone to flooding then you know that a major thunderstorm, tropical storm and or a hurricane can mean only the beginning of a long wet process.

We do not get much damage from those super storms this far inland but we do have catastrophic rain and flooding from our rivers from time to time.

All along the state of Illinois people live in waterfront areas whether it is the lakefront beach or one of the major rivers we have flowing through our beautiful midland area.

When there is a significant rainfall like ones experienced during Hurricane Florence your home may be at risk of major flooding from quick rising rivers and the grounds inability to drain the water fast enough.

If water damage does happen to you, know that SERVPRO is here to help as soon as it is safe to do so. We have been helping families put their lives back together after major storms for years now here in the Pekin area and we are not stopping now. 

Educate yourself about the possible and projected flood areas to see if you are in harm's way!

We are here to help once the water recedes!

Crawl Space Water Damage In Pekin

8/17/2018 (Permalink)

We'll go under so you don't have to!

Crawl spaces are notorious for water damage, especially here in Illinois!

If your Pekin home has a crawl space and a pipe bursts underneath or starts leaking uncontrollably you may not even know until it is too late!

Think about it, how often do you open up one of those little side doors and brush away the cobwebs and then go exploring under your home? If you are like us then the answer is probably never!

So how are you going to know if you have water damage in your crawl space ... you call the fearless technicians at SERVPRO that is how!

Our brave experts can navigate even the scariest of crawl spaces and report back to you what is going on under your home as well a plan to fix it if need be.

When you are just not interested in crawling under your home, call SERVPRO we will do it for you!

Restoration Services In Pekin

5/25/2018 (Permalink)

Let SERVPRO Restore More Than Your Building!

No Job Is Too Large For SERVPRO of North Central Tazewell County!

There's never a good time for fire or water damage to strike your building or business. Every single hour spent cleaning up is an hour of lost revenue and or time spent doing business operational duties. So when an emergency situation arises in your business, give us a call and we'll be there quickly with the help you need and the name you trust.

The SERVPRO® Commercial Large Loss Division is made up of our best of the best in restoration.

Our industry-leading large-loss specialists are pre-qualified and strategically positioned throughout the country to handle any size disaster. Every large loss is overseen by a commercial operations manager to help ensure seamless communication and timely mitigation.

If your business suffers a major loss, call:

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Who Fixes Water In My Ductwork?

3/16/2018 (Permalink)

Get Your Ducts In A Row!

Water causes damage in so many ways!

This is an instance where our customer's water pipe had busted and it flooded the entire lower level of his home. Our customer has very nice hardwood floors that had to be completely removed and new ones had to be reinstalled.

Our customer called SERVPRO to fix the water damage and then decided to have SERVPRO finish the repairs as well. We were in and out in what seemed to be no time at all thanks to our qualified repair technicians!

The customer's ductwork in their crawl space that had been filled with water from a broken pipe had to be drained as well.

SERVPRO fixed the water damage, repaired the flooring and made the customer more than happy!

Cleaning Up Water Damage In North Central Tazewell County

3/16/2018 (Permalink)

Let Us Clean It Up

Pipes Burst, Drywall Rots, and Mold Breaks In!

These are all facts you have to deal with when confronted with a water damage. Water can save your life in the desert but can be a real pain when it is gushing into your living room.

Once the source of the water damage is located and fixed you are not out of the woods yet. Actually, most consider this when the real work starts. You have to make sure the water is completely gone as soon as possible before mold sets in (which can be as quick as 48-72 hours).

SERVPRO specializes in water damage clean up in the Peoria area. We have the right equipment to handle any size job quickly and efficiently. Our trained and certified technicians are here to help you out 24/7/365 for when you might be in over your head!

Call SERVPRO today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

What Is The Water Damage Repair Process?

3/16/2018 (Permalink)

Let Us Take Care Of It For You!

Are you ready to fix and repair water damages yourself?

Probably not.

So if water damage, from the smallest overflow of a toilet to a whole house flood from a pipe burst, threatens your home or office call us. 

SERVPRO is here to help and care for not only your home or office but for you as a person.  We know first hand how scattered and scared you can be when you suffer a major loss due to floods or other water damages.

We are a family owned business and part of a National Community and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event because they need our help. 

Our goal is to help make it a little less stressful for you. We want to return your home to you as quickly and safely as possible.

To make that happen, call us if you ever have water damage.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Document Restoration Services In North Central Tazewell County

2/6/2018 (Permalink)

We can save your files and documents after a disaster.

Who can restore important documents and paperwork for medical records or legal proceedings in the North Central Tazewell County area?

SERVPRO® of North Central Tazewell County can!

SERVPRO® uses a process called Sublimation when saving your important documents. What we do is first stabilize your records by freezing them and then inventory or cataloging takes place.

The actual process of sublimation is a freeze-drying procedure that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure.

The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look brand new again, but the document restoration service SERVPRO® provides does produce a usable document that can then be restored or filed and reused in its original capacity.

For your document restoration needs, call SERVPRO® today! 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Content Cleaning Solutions

12/27/2017 (Permalink)

We Clean Water Damage!

At SERVPRO of North Central Tazewell County we are able to care for your content cleaning needs should disaster strike. 95% of contents from fluff and fold laundry to large furniture and appliances are cleaned on site at our facility. Your content can be stored in our secure warehouse during the restoration process.


  • Restores up to 85% of the soft contents that have been traditionally non-restorable!
  • Eliminates expensive dry cleaning costs and damage
  • Is 20% - 35% of the cost of replacement

THE ELECTRONIC CLEANING & SPARYING CABINET & DRYING CHAMBER is for desktop computers, laptops, tablets, monitors, DVD players, televisions, etc.

OZONE TREATMENT ROOM produces and oxidizing agent that creates the same sweet smelling air associated with a rain storm for clothing, upholstered furniture, carpets, draperies, and toys damaged by smoke and soot or any unwanted odors.

ULTRASONIC CLEANERS are used to clean many different types of objects, including cutlery, glassware, flatware, jewelry, lenses and other optical parts, watches, tools, coins, instruments, industrial parts and many other items damaged by disaster.

What To Do Until Help Arrives

5/19/2016 (Permalink)

Emergency Tips For Your Home



Avoid all contact with sewage and items contaminated by sewage.

Wash your hands thoroughly after contact with contaminated items.


Spread contaminated water by walking unnecessarily on damaged or wet areas.

Turn on the HVAC system if there is a possibility of spreading contaminated air.

Use household fans to dry the structure and spread contaminants.

Use products for personal hygiene and cleanliness if exposed to the contaminated areas.