What our Customers say...


I would recommend this company to everyone. They are so respectful, helpful, fast and just a wonderful company. Thank you all for an amazing job. Well done!

Everyone was very helpful & nice.

Every night the house was clean and in workable order.

I cannot say enough about how great the service was. The girls were wonderful with my dog and myself. Very polite and friendly. To be honest, we miss having them around. I will definitely recommend this company, and it really does need to be known that these ladies made it great. Thank you Casey, Carrie, Paige, Andrea, Jessica, and Becky.

Thank you. We are very pleased with it all. A job well done. The crew (Angie, Andrea, Robin, Casey, Nicole, and Becky) were polite, honest, friendly, and very courteous.

Chris is a true professional. A strong asset to SERVPRO.

We are very pleased with the professionalism and communication of both Chris and Tim – these two gentlemen are an asset to your company!

The process was explained and they took careful measures to address the potential sensitivity of the circumstances.

They exemplify reliability, honesty, service, fairness, and respect.

Thank you so much for all you have done!

Excellent communication and they did an incredible job.

You turned a bad experience into a good one.

Thanks again for the help on all this.

We would and have recommended SERVPRO to others!

Overall I am satisfied with the services provided by SERVPRO!


I cannot say enough good things about you all.

These people were the epitome of honesty and integrity.

All 10's across the board!

You and your staff that I dealt with especially Travis and Jim were excellent to work with, both competent and attentive.

I wouldn't even recognize it if I didn't know better!

We highly recommend your company.

I feel several employees have gone out of their way to make my experience with SERVPRO exceptional.

Everything was explained clearly and professionally!

The house looks amazing.

Thanks for your hard work!

I would like to thank you and your crew for making this "transition" possible.

Thank you very much for the service!

The kindness and positive attitude was contagious and I knew right away we hired the right people.

Tell Greg & his helpers they did an excellent job!

This situation has been stressful, but from day one the crew made me feel that everything will be ok.

I can't thank you enough for your help after our home flooded.

They all did an excellent job!

Thank you for everything!

We are happy with the job.

We were very satisfied more than you will ever know.

If ever you need a recommendation, I'd be pleased to provide it.

You are all amazing at what you do. Thank you!!!

We will recommend your company to anyone and everyone.

We use SERVPRO if ever the need arises. 

Chris and his crew in the cleanup phase were excellent.

Your company is a true blessing.

Because of my experience, I will definitely recommend SERVPRO to anyone I know in need of similar services. Thank You so much! 

All 10's across the board!

Chris & David were professional and very helpful and polite!

SERVPRO is fortunate to have Doug who was diligent, reliable and sensitive to all of our concerns.

l dont know how to state it more strongly we would contact SERVPRO again if a need arose.

They do an awesome job!

My friends house was in need of cleaning and I want to tell you how much I appreciate the work that was done. This will be life changing for my friend. I don't think I can say enough to express my relief at knowing she will return to a safe, clean home that she deserves. I was able to reassure my friend that her belongings and her dignity were being respected every step of the way. Originally the job was scheduled for on room but I convinced my friend to accept more help for the rest of the house. With the in-progress photos, I was able to show my friend she agreed to have the rest of the house done. 

The lead technician explained everything to us and always there to keep us informed. Thank you for all your help. 

The lead tech went above and beyond. Explained everything I need to know and is a valuable asset to your team. Everyone else working were professional and did a great job.

The team have been amazing. Their work is outstanding and so appreciated!

Thank you! Wonderful gals, respectful and efficient. Great Job!

They did a great job and were very nice and polite

Mike did a great job helping us. SERVPRO was great!!!

They did a great job!!! Would highly recommend them to our friends and family!

Chris & Eric are great. There is not enough nice words to describe how great they are. I believe each of them are two assets SERVPRO can't do without. I hope they are being compensated for their loyalty.

We would be in shambles if it wasn't for your kindness, hard work and organization. Carrie, Angie, Danielle were wonderful to work with and I know I'm missing other names. 

I want to buy Greg and the crew a lunch; they did a great job on an unpleasant task; they all should be commended for their professional approach to their job.

My wife and I really appreciate the work you and your team put into restoring and storing our belongings. It's good to get back in our home!

I wanted to take the time to tell you and all the people at SERVPRO what an outstanding job they have done in my basement. I am sure there are others that I may have missed their name but I want to thank all of you! I know lots of people take the time to complain nowadays but I feel you should reach out and applaud the people and their efforts also. (Dave Mike Jeff Greg Chris Devin Justin Amy)

SERVPRO employees went above and beyond expectations during a difficult time for me. They were compassionate, they really cared especially Carrie and Angie, they were with me for the whole process. 

Regarding the tornado damage at our apartment building in Washington, IL, please accept our thanks and appreciation for a job well done. I passed on the same sentiment to the adjuster. 

I can tell that you guys are so in tune to being sensitive to folks who have been through a horrible and traumatic experience because everything was handled with such care. 

Job was done in 2 days. That's faster than all planned. Great job too. 

On behalf of the Tazewell County Firefighter's Association I want to thank you for helping make our 28th Annual Training School a big success!

Four hundred gallons of water poured through three floors of our house due to a broken pipe in an upstairs bathroom. 

We believe SERVPRO of Peoria and North Central Tazewell County deserves the Better Business Bureau Torch Award for Marketplace Ethics. 

We were very pleased with our SERVPRO experience. Greg was there for our last loss 2 years ago. Good to see the same people still working. He was familiar with us and our home. He is very professional, courteous and he knows his job well. We were very pleased with SERVPRO 2 years ago. 

You guys were wonderful in a very stressful situation and I cannot tell you how much I appreciate your staff. I would absolutely recommend you to my friends and family members!

Trained VERY well for trauma, Great people, so grateful.

We would recommend your company to anyone. As a matter of fact we did recommend you to our neighbor and they hired you for their home.

Out of the companies I called, SERVPRO had the fastest response time. We needed mold clean up fast before another project began. The sales rep was kind and so helpful. The crew of two ladies did an amazing job. Very satisfied with your company. Have been working with several on basement remodeling and your company has been the best/easiest to work with. Thank you!

We are extremely satisfied with your service, your team of carpenters, painters and plasterers were very professional, courteous and cooperative. The carpet cleaners were very thorough and did a fantastic job. 

Hard working, professional. sympathetic. Let's hope I don't need this type of service again but if I do, I will hire SERVPRO!

You helped turn a bad thing into something good. It was like Xmas. Each time we opened a box our eyes would light up like a couple of kids.  Thank each and every one of you. God Bless.