Recent Posts

New Year. New Look. Same SERVPRO.

1/5/2022 (Permalink)

You may have noticed that our logo has changed a little bit here recently. The look of the logo is noticeably different. However, the most notable change is that the line underneath the logo now says “Cleaning. Restoration. Construction.” This is a change we are happy to see, considering SERVPRO is so much more than just water and fire damage cleanup and restoration. We are cleaning, restoration, construction, remediation, mitigation, content cleaning, and so much more.

That’s the great thing about this change. The logo might be new, but we are still the same old SERVPRO®. We are here 24/7 to help you if/when you experience damage from fire, water, mold, storms, or other sources. Our teams are still highly trained and quick to respond. We are still here to make damage feel, “Like it never even happened”; And we will continue to be here for our communities.

We’re happy to be Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Winter Damage in Commercial Properties

12/29/2021 (Permalink)

Running a business comes with a lot of responsibility. One of those responsibilities is making sure that the property doesn’t suffer damages, especially during winter. Winter weather can be really hard on buildings. The best way to prevent any extreme damage is to make sure that you prepare and watch for the following types of damage:

  • HVAC Systems Damage
    • If your HVAC system is not functioning properly, you can find yourself dealing with any of the following problems
      • Frozen pipes
      • Uneven airflow/temperature
      • Malfunctioning heat pump
      • Faulty pilot light
      • Dirty heater filters
      • Carbon monoxide leaks
      • Broken thermostat
  • Plumbing Damage
    • Frozen pipes are common during the winter. This can lead to excessive water damage, content damage, and it can mean that you are without water until the problem is fixed.
  • Asphalt Damage
    • Asphalt cracking from snow and ice can cause damage to your property, to vehicles on your property, and can even be a risk for injury. Asphalt can only be repaired in warm weather, but preventing damage during the cold months can help to avoid damage or injury.
  • Roof Damage
    • The roof of your property can be damaged by all kinds of things during the winter. The most common issues generally come from melting ice and snow, or even from the weight of large amounts of snow. The only way to really prevent this damage is to make sure that you are constantly checking the status of your roof.
  • Power Outages
    • Winter power outages can cause freezing temperatures on your property. When this happens it can interfere with the business’s ability to function and it can even lead to further damage if the freezing temperatures begin to affect the plumbing or the structure itself. It’s best to have a plan in place, just in case the power happens to go out on you.
  • Insulation Issues
    • Improper insulation can cause heat loss. It also means that the property is more likely to have freezing issues - like broken pipes.

If you work on prevention and keep an eye out for damages before they become severe, you’ll be better able to recover from damages if they do happen.

If you do experience damage, you can always count on your local SERVPRO® for the cleanup and restoration. We are always Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://wolfcre.com/watch-for-winter-damage-in-commercial-properties/

Tips for Winter Storms & Extreme Cold in Illinois

12/22/2021 (Permalink)

The following tips come directly from the State of Illinois for what to do during winter storms and extreme cold here in Central Illinois.

Indoors

  • Stay indoors in heated areas as much as possible.
  • Make sure your home is well insulated.
  • Use warmth from natural light to your advantage where you can.
  • If you have no heat, close off unneeded rooms and place towels or rags under the doors.
  • If water pipes freeze
    •  Shut off the water as soon as possible.
    • Call a plumber and contact insurance.
    • Always be careful of the potential for electric shock in and around standing water. 

Outdoors

  • If stranded outdoors:
    • Seek shelter to stay dry and cover all exposed parts of the body.
    • If no shelter is nearby, prepare some sort of make-shift shelter and build a fire for heat and so you can be found.
    • Do not eat snow as it will lower your body temperature. Melt it first.
    • Watch for signs of frostbite and hypothermia.

Learn more by clicking the link at the bottom of this post. Stay safe this winter!



For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www2.illinois.gov/sites/KeepWarm/Documents/iema333_winter_storm_preparedness_guidebook.pdf

Winter Fire Safety Tips from FEMA

12/15/2021 (Permalink)

We’ve been seeing fires quite a bit this year. Considering winter in Central Illinois generally brings a rise in fire damage (whether it’s due to holiday cooking or heating sources) we wanted to share some fire facts and fire safety tips that were shared by FEMA.

  • 50% of heating fires happen in December, January, and February.
  • 1 in every 7 home fires involves heating equipment.
  • Remember the 3-Feet Rule; keep flammable items 3 feet away from any and all heat sources.
  • Only place portable generators outside.
  • Only plug one heat source into an outlet at a time.

There are other things you can do to prevent fires this winter. Head over to the FEMA website to learn more from them, and check out our old blogs to learn more from us.

Remember that if you do experience fire damage, we are Here to Help® with the cleanup and restoration.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.usfa.fema.gov/downloads/pdf/publications/winter_infographic.pdf

Prevent Winter Water Damage in Vacant Properties

12/8/2021 (Permalink)

Winter is officially here as of December 21st, and in Central Illinois, that means we can expect some pretty low temperatures. Freezing temperatures can be devastating to your property. It helps when you can be present and deal with problems in real-time. However, there are properties that are vacant during the winter, either because nobody lives in them or because the people who do live in them are on vacation or spend their winters in a warmer location. This leaves these properties susceptible to damage with nobody around to take care of the damage at that moment. The best thing you can do is to do whatever you can to prevent the damage from happening. The following are some tips on how to do just that.

  • Shut off the water
    • You can do this yourself by shutting the water to the house off at the outside meter. You can also call in a professional to do so if you aren’t sure what you’re doing.
  • Water heater 
    • Turn off the gas/electricity to the water heater and make sure to completely drain the water so there is nothing in it that can freeze.
  • Drain the system and open the lowest faucets
    • Drain the water from all sources. Drain water from toilets, sinks, tubs, and anything connected to the plumbing and pipe system. Keep the lowest faucet on the property open until the draining process is complete.
  • Antifreeze
    • Pour environmentally safe antifreeze into drains once you have drained all of the water from them. This will help to keep any remaining or trapped water from freezing.
  • Tape toilets shut
    • Once toilets are drained, make sure they are closed and that there is a not left that they are not to be used. This will help to prevent unnecessary messes, as well as prevent the need to turn on the water for a short period and start the winterizing process all over again.
  • 55° or higher
    • If for any reason you do need to leave the heat and water on in your home or on vacant property, make sure the temperature is set to remain 55° or higher to prevent any freezing.

If you do experience water damage to your vacant property this winter, just remember that you can always contact your local SERVPRO® for the cleanup and restoration. We are Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://nreig.com/protect-your-vacant-property-from-water-damage-this-winter/

The Importance of Reviews and Testimonials

12/1/2021 (Permalink)

We know that it can get a little repetitive having businesses constantly asking you to leave a review or give a testimonial (especially when you’ve expressed that you had a good experience with them.) However, there is a reason we ask you to leave us feedback and share your experience.

Whether your experience has been positive or negative, we always appreciate your feedback. When you leave positive feedback, it gives us the chance to recognize the people on our team who are making the customer experience a positive one. Recognizing our team members individually fosters excellence within our teams as a whole. Adversely, letting us know that you have had a negative experience gives us the chance to take your constructive criticism and make changes where we need to, which gives us a chance to grow and become better as a company.

Testimonials are the same, in that telling your story gives future customers a better idea of what we do and how we can help them when they experience damage to their property and bring us in for the cleaning and restoration process. That way, they don’t just have to take our word for it. They can hear from you why it would be a good idea to choose their local SERVPRO®.

So if you’ve received services from us, don’t hesitate! Leave us a review. Give your testimonial. We would love to hear from you!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

The Certified: SERVPRO Cleaned Program is Still Available!

11/24/2021 (Permalink)

We know that we pushed our Certified: SERVPRO Cleaned program pretty hard since its creation in response to the COVID-19 virus. However, we feel that with the concern the businesses in our community still have about the virus, there is no time like the present to make sure we inform you all about the program once again.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. A study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Properly Insulating Your Home Against Cold Weather

11/17/2021 (Permalink)

Winter in Central Illinois can be a headache, especially considering how cold it can get. It’s always beneficial to make sure that your home is properly insulated. The following are tips for insulating your home to protect yourself, your loved ones, and your property from the cold temperatures that we all know are coming.

  • Make sure to maintain your HVAC System.
    • This will help air quality, but it will also make sure that the whole system is running as best as it possibly can.
  • Use heavier curtains.
    • Heavier curtains can help to keep heat in and cool air out, especially in areas where there might be poor insulation in a window.
  • Seal doorways.
    • Using foam weather strips to make sure that air isn’t leaking in through your doors can really help to insulate your home during the winter months.
  • Add an extra layer of protection to your windows.
    • Just like sealing your doors, it can be very beneficial to add a layer of plastic sheeting to your windows throughout the winter months. It can be some of the best defense against seal leaks in your windows throughout your home.

Following these tips could save you money and shivers this winter!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.diynetwork.com/made-and-remade/learn-it/tips-for-an-insulated-home-during-a-cold-spell

Seasonal Causes for House Fires

11/10/2021 (Permalink)

House fires can happen any time of year. However, there are certain fire hazards and risks that are related to certain seasons and holidays. Winter has its own list of fire hazards that can lead to severe damage to your home. The following are just a few of the cold weather fire risks.

  • Cooking
    • Cooking fires are especially common during the holidays. Thanksgiving cooking leads to quite a few fires, but so does cooking for Christmas. It is important to take special precautions to make sure that your holiday feasts don’t become holiday fiascos.
  • Candles and other decors
    • Candles are an obvious fire hazard during the colder months, but there are other decor items that can pose a fire hazard. Whether the decorations are electrical and can start fires on their own, or whether they are just placed too close to heat sources, decor can be a major fire hazard during the colder months.
  • Electrical fires
    • Electrical fires can occur year-round, but during the winter when you might have extra heat sources plugged in or when you’re spending less time doing outdoor activities and more time plugged in indoors, it raises the risk for electrical fires.
  • Washer and dryer
    • If you don’t properly clean out the ventilation system of your washer and dryer, it is very likely that you could find yourself dealing with a fire in your home.

Just remember, if you have a fire as a result of any of the things we mentioned here, you can always call your local SERVPRO® for the cleanup and restoration of your property. We are Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.rockfordmutual.com/blog/fire-ice-6-most-common-causes-house-fires-winter

Preventing Mold During Colder Months

11/3/2021 (Permalink)

When the weather gets colder, we spend much more time indoors. That means if you have a mold issue, whether you know about it or not, you could start experiencing some horrible side effects. That said, there are plenty of things you can do to prevent mold this autumn/winter.

  • Remove leaves/debris from the sides of your home. This helps to prevent them from supporting the growth of mold spores near your home. It’s also best to make sure your gutters are clean of debris/organic materials that can decompose or support mold growth.
  • Make sure your pipes and plumbing in general are in good condition. Fix any issues that have or could develop leaks or breaks.
  • Keep good air circulation in your home. If the air isn’t stagnant, it makes it more difficult for mold to form.
  • Check your windows and doors and make sure they are properly insulated against the elements.

This should all help to prevent mold growth. However, if you do end up with mold issues during the coming cold months, just remember that you can call your local SERVPRO® to perform their mold remediation services.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://clrbrands.com/How-To/Cleaning-Tips/Fall-is-a-great-time-to-keep-your-home-mold-and-mi