What our Customers say...
Water Damage Testimonials
Mike, Chase, and Jordan are real good people. Treat them well. They do excellent work.
Awesome!!! Angie, Robin, and Carrie!
Dave, Tim, and Casey were outstanding in helping me through a difficult water damage event. They were careful, coordinated, and extremely caring. The event was a hardship at my age, but they treated me like family every step of the way. A great team! Thank you SERVPRO!
I was impressed not only with the speed in which the initial crew came to my house but also with the speed in which they worked to clear my basement of water and damaged materials. Additionally, each crew that came to my house were polite, courteous, and very professional - great job!
Brandon and Cody were awesome.
Chris and Darius were great. Courteous and professional. Also friendly.
Thank you so much - you did an amazing job and your personnel was so friendly and helpful!
The second part of the process became fully explained to me by the manager, Greg. He is thorough and knowledgeable. Went out of his way to make me happy.
Chris and Brandon and crew were great!
I feel that our needs were met in a timely manner. Brandon and Cody went above and beyond to answer questions, explain what's done, and to get here to help so quickly, even though they had several other jobs they were doing.
Brandon and Cody were top-notch in their work, came quickly, worked efficiently, and were very personable in explaining our many questions and explaining everything to us. We would highly recommend your services to others and commend Brandon and Cody for their work ethic. Brandon was great at supervising the job.
Extremely customer oriented! Chris was patient and thorough and gave me every opportunity to ensure I understood the process. Awesome job.
Angie and Becky both were professional and thorough! Great job!
Zac, Mike, and Chase made a devastating loss a breeze. They were excellent communicators and provided quality work. They came when they said they would and always worked with a smile. They also always cleaned up after themselves and made me feel confident in their skills by their attention to detail. A+. Thanks so much!
The guys were super polite. Christopher is very knowledgeable about his job and what he would be doing. The guys were great through and through. Thank you for the service!
Only thing I would change is that I should have gotten calls when they were doing the readings. Brandon was the one who called. I was very impressed with Brandon.
Brandon was very professional and courteous.
There were five guys that came for service. They were so professional.
Great service and so easy to communicate with! I would definitely recommend!
Brandon and Bruce did a great job.
Everyone did a good job - David, Paige, Brandon, and Khristian. I would recommend to anyone!
I just want to make sure the team that cleaned my mom's house knows how grateful I am for the wonderful job they did. I was updated whenever anything came up. Zac called to let me know the furnace wasn’t working properly. Then he called to let me know that when the repairman came out towels were found in the furnace. He also called to let me know that they found money under a dollie. Zac is very caring and sensitive to the situation so I am very grateful. Paige Angie Carrie and Casey were very proactive in letting Zac know anytime something came up. They even trimmed some branches outside my mom's window so she could see out. They all went above and beyond. They are all a wonderful team and I will be sure to recommend SERVPRO and the team to anyone looking for these services in the future. He was in the area when one of the issues came up and stopped at my home to update me. Just another example of the awesome service they have provided.
I am beyond pleased with my experience with the team.
Brandon and Christian were on time and professional.
Robin and Jessica have been professional and timely, keeping me informed, and their work was very good.
Just wanted to let you know how impressed we are with your service. Our technician, Zac, was very professional. He was punctual and informative and put us at ease. We had another company come to do the drying of our basement. That was a huge mistake. Insurance claims are stressful and Zac put us at ease. He followed up with us to let us know that he sent the paperwork our insurance company needed. We are excited to move forward as the insurance allows. Thanks for hiring such great people.
Paige, Carrie, and Robin were great! You should be proud to have them on the SERVPRO team.
The girls were so awesome and thorough and kind - they worked so quickly.
Jessica, Casey, Robin, & Andrea were very professional and did a great job. We appreciate it!
Great attitude. Very helpful. Made everything go smoothly.
Brandon and Greg were very knowledgeable and professional to work and speak with.
Your guy Chris was an outstanding gentleman.
Polite, professional, and sympathetic to my flooding situation. Timely service.
Thank you so much for all you have done!
Excellent communication and they did an incredible job.
We would and have recommended SERVPRO to others!
Overall I am satisfied with the services provided by SERVPRO!
These people were the epitome of honesty and integrity.
I feel several employees have gone out of their way to make my experience with SERVPRO exceptional.
Everything was explained clearly and professionally!
Thank you very much for the service!
Tell Greg & his helpers they did an excellent job!
I can't thank you enough for your help after our home flooded.
They do an awesome job!
The lead tech went above and beyond. Explained everything I need to know and is a valuable asset to your team. Everyone else working were professional and did a great job.
They did a great job!!! Would highly recommend them to our friends and family!
Chris & Eric are great. There is not enough nice words to describe how great they are. I believe each of them are two assets SERVPRO can't do without. I hope they are being compensated for their loyalty.
We would be in shambles if it wasn't for your kindness, hard work and organization. Carrie, Angie, Danielle were wonderful to work with and I know I'm missing other names.
I want to buy Greg and the crew a lunch; they did a great job on an unpleasant task; they all should be commended for their professional approach to their job.
I wanted to take the time to tell you and all the people at SERVPRO what an outstanding job they have done in my basement. I am sure there are others that I may have missed their name but I want to thank all of you! I know lots of people take the time to complain nowadays but I feel you should reach out and applaud the people and their efforts also. (Dave Mike Jeff Greg Chris Devin Justin Amy)
Four hundred gallons of water poured through three floors of our house due to a broken pipe in an upstairs bathroom.
We believe SERVPRO of Peoria and North Central Tazewell County deserves the Better Business Bureau Torch Award for Marketplace Ethics.
We were very pleased with our SERVPRO experience. Greg was there for our last loss 2 years ago. Good to see the same people still working. He was familiar with us and our home. He is very professional, courteous and he knows his job well. We were very pleased with SERVPRO 2 years ago.