Recent Commercial Posts

Large Format Drying Equipment

7/1/2022 (Permalink)

SERVPRO Generator This is one of the many pieces of large format equipment used to tackle large commercial jobs.

While all jobs are treated with the same importance, whether it is your Grandma's basement or you kid's Elementary School, not all jobs can be done with the same equipment. This is why at SERVPRO of Peoria we have specialized large format drying equipment to tackle large commercial jobs. 

While we still use a lot of the same air movers, dehumidifiers, negative air machines, etc. there is other equipment we add for these large jobs. This equipment includes large trailer mounted generators, as well as large trailer mounted desiccant dehumidifiers. 

This allows us to rapidly speed up the drying process in situations where time means everything. Often times, these commercial structures are large office spaces, factories, hospitals, schools, and many others facilities. All of them need to be open as quickly as possible, and our team uses our resources to make that happen.

If you have a loss at your facility, call SERVPRO of Peoria at 309-346-5600 and allow us to get you back to pre loss condition as quickly as possible. 

ERP's, A Proactive Approach to an Emergency.

6/18/2022 (Permalink)

Commercial Store Front Be Proactive, Not Reactive. Have a Plan!

What is an ERP? ERP stands for Emergency Ready Profile. It is a file with all the information that would be needed in case of a disaster. 

Such as important contacts (to get authorization promptly), facility details (shut-off valve locations), identifying local emergency contacts, and much much more.

In business, being proactive can save millions of dollars because every minute a business is closed is money lost. Statistics show that 50% of businesses never reopen after a disaster but on the bright side, 50% of businesses do. 

We provide this to our commercial businesses at no cost. The peace of mind only takes a little time but makes a big impact when, and if, it ever needed to be used.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Sorry, We're closed.

6/13/2022 (Permalink)

Mold from water damage. Don't let mold stop operations. Keep your company open!

Mold is invasive. It finds its way into commercial spaces more often than a person may realize. Proper removal takes time, supplies, and proper procedure. So how does one prevent it so it’s not an issue?

Here are some tips:

  • Deal with the leaks

Whether that be coming from the roof or due to plumbing, it is important to deal with them immediately. It’s going to prevent further water damage too.

  • Use a dehumidifier

Your establishment’s humidity must always be maintained and kept at no higher than 50%. Standard. We understand how it can be challenging to keep track of information like this, so your bet is to install commercial dehumidifiers.

  • Ensure proper ventilation at all times.

Keep your air vents and air filters clean, and that the enclosed areas of your establishment are free of moisture.

  • Deal with flooding after you stop the flow.

Don’t let stagnant water sit too long and seep into your wooden walls, flooring, and furniture. That’s when Mold begins to form and spread.

By keeping these tips in mind, we are sure that your commercial establishment will be free of both mildew, smell, and mold. However, even with the mold control practices, these pesky fungi can still strike and be destructive.

Don’t stress, you can ask your professional mold remediation team to make a detailed plan for you that includes the costs and dates of the entire procedure.

To plan for the unexpected, you will need to set aside a budget for the following:

  • Mold Inspection Cost
  • Mold Testing Cost
  • Mold Mitigation Cost

Feel free to practice the preventive measures that we have shared with you above. You never know, with these steps you might not even need a mold specialist in the first place. But if you do, you can call on us!

Winter Damage in Commercial Properties

12/29/2021 (Permalink)

Running a business comes with a lot of responsibility. One of those responsibilities is making sure that the property doesn’t suffer damages, especially during winter. Winter weather can be really hard on buildings. The best way to prevent any extreme damage is to make sure that you prepare and watch for the following types of damage:

  • HVAC Systems Damage
    • If your HVAC system is not functioning properly, you can find yourself dealing with any of the following problems
      • Frozen pipes
      • Uneven airflow/temperature
      • Malfunctioning heat pump
      • Faulty pilot light
      • Dirty heater filters
      • Carbon monoxide leaks
      • Broken thermostat
  • Plumbing Damage
    • Frozen pipes are common during the winter. This can lead to excessive water damage, content damage, and it can mean that you are without water until the problem is fixed.
  • Asphalt Damage
    • Asphalt cracking from snow and ice can cause damage to your property, to vehicles on your property, and can even be a risk for injury. Asphalt can only be repaired in warm weather, but preventing damage during the cold months can help to avoid damage or injury.
  • Roof Damage
    • The roof of your property can be damaged by all kinds of things during the winter. The most common issues generally come from melting ice and snow, or even from the weight of large amounts of snow. The only way to really prevent this damage is to make sure that you are constantly checking the status of your roof.
  • Power Outages
    • Winter power outages can cause freezing temperatures on your property. When this happens it can interfere with the business’s ability to function and it can even lead to further damage if the freezing temperatures begin to affect the plumbing or the structure itself. It’s best to have a plan in place, just in case the power happens to go out on you.
  • Insulation Issues
    • Improper insulation can cause heat loss. It also means that the property is more likely to have freezing issues - like broken pipes.

If you work on prevention and keep an eye out for damages before they become severe, you’ll be better able to recover from damages if they do happen.

If you do experience damage, you can always count on your local SERVPRO® for the cleanup and restoration. We are always Here to Help®.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://wolfcre.com/watch-for-winter-damage-in-commercial-properties/

The Certified: SERVPRO Cleaned Program is Still Available!

11/24/2021 (Permalink)

We know that we pushed our Certified: SERVPRO Cleaned program pretty hard since its creation in response to the COVID-19 virus. However, we feel that with the concern the businesses in our community still have about the virus, there is no time like the present to make sure we inform you all about the program once again.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on the first choice for future needs related to cleanup & restoration work. A study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Preparing Your Restaurant for a Health Inspection

10/20/2021 (Permalink)

One of the most important things to happen in a restaurant is a health inspection. These inspections are meant to make sure that your establishment is a safe environment for the patrons and the staff. While it is important to always make sure your facility is safe, there are a few things that you can do to help yourself pass an inspection before an inspection occurs.

  • Review Your HACCP (Hazard Analysis and Critical Control Points) Plan
    • HACCP identifies the points in the cooking process where the risk of contamination is the greatest and can help you understand when to take action to prevent contamination.
  • Get Familiar with Common Code Violations
    • Keep an eye out for safety issues and violations like:
      •  Cross-contamination
      • Personal hygiene
      • Internal temperature requirements
      • Etc...
  • Consult the Health Department
    • Ask questions and learn what you need to know before you are even required to do an inspection. Knowledge really is power.
  • Self-Inspect Your Facility and Quiz Employees
    • This will help to keep yourself and your employees on their toes. It will also help to really instill the values of constant cleanliness and good safety.

If you are really worried about the cleanliness of your facility, just remember that you can reach out to your local SERVPRO® for general deep cleaning of your building. We’ve done it before for other commercial properties, and we are sure we’ll do it again. It’s just one of the many ways that we do whatever we can to be Here to Help!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.webstaurantstore.com/article/16/health-inspection-checklist.html

Cleaning In Schools

7/15/2021 (Permalink)

We know that summer months are a weird time to talk about cleaning in schools. Kids are generally off the campus, and there are not many staff around either unless of course summer school is in session. So why would we bring it up now?

Simple: damage doesn’t always wait for the school year to start.

Consider the following:

  • Storm damage can happen any time of year. If a school has a tree go through the roof or a leak that floods out a classroom after heavy rain, it’s not damage that can wait to be fixed.
  • Water damage from sewage backups and other plumbing issues can happen year-round as well. That’s definitely not something you want to wait all summer to get cleaned up.
  • Electrical fires can also be unpredictable, and cleaning and restoring the damage from that should be done in a timely manner.
  • It may be summer, but if the school in question offers summer school then there will be people on the premises at least some of the time. While the pandemic is not as prevalent and many people are getting vaccinated, it is still possible for people to expose others to the virus or become exposed to the virus. If that is the case, the person in charge of the facility should definitely take measures to disinfect the building to avoid further exposure.

The good news is that all of these problems can be handled by your local SERVPRO®; everything from cleaning and restoring storm damage to applying disinfectant to the property to avoid COVID-19 exposure. Just know that we are Here to Help® all year long!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

How to Help Stop the Spread of Germs in the Workplace

6/10/2021 (Permalink)

Now more than ever, it is important to reduce the risk of spreading germs in the workplace. The following are tips to help make that happen.

  • Make sure hand sanitizer is available
    • Having hand sanitizer available is definitely a great way to stop the spread of germs. Hand sanitizer is especially effective when it is available in high traffic areas (such as doors, reception areas, and shared food areas).
  • Provide cleaning supplies and protective gear to staff
    • By making it possible for staff to clean up their own areas, you provide them with the ability to keep them from spreading their own germs and you also allow them to protect themselves from other people’s germs.
  • Make sure air quality is good
    • By focusing on air quality, you can lower the number of bacteria and viruses traveling on dust particles/respiratory droplets from coughs and sneezes.
  • Clean more frequently throughout the office
    • Frequent cleaning helps to avoid any areas being forgotten after coming into contact with germs. Vacuuming and dust help to keep contaminated dust from being kicked up into the air as well.
  • Be aware of personal health
    • This is probably the most important tip. If you are sick or think you might be getting sick, you should avoid going to work. Take the day off or work from home. You will be able to keep your coworkers or any clientele from catching whatever you have by staying away from them.

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.staples.com/content-hub/culture/health-wellness/5-ways-facilities-managers-can-reduce-germs-in-the-office

Commercial Kitchens - Cleaning Tips

5/5/2021 (Permalink)

Kitchens certainly need to be clean, and this is even more of a necessity in commercial kitchens for restaurants, schools, and more. So we wanted to share some cleaning tips for these large food prep areas!

Hard Surfaces

  • Make sure countertops are sanitized after use. Sanitizing counters can prevent the spreading of germs. It keeps food prep safe and helps to prevent cross-contamination of bacteria or allergens that could endanger the health of any customers. It also can keep the area clear of messes and of hazards. 

Appliances/Equipment (Including Refrigerators/Freezers)

  • Cleaning your appliances and equipment can keep them running for longer and more efficiently. It is important to make sure that all of the parts are in working order. It can also help with safety for the staff that uses the equipment. If the fridge is not working properly, it can lead to the development of mold and other bacteria. Make sure that the fridge (and freezer) are working properly and that they are constantly clean.

Trash Cans

  • Make sure that trash cans are taken out daily or as needed. Also, make sure that you clean out the bins to prevent odors from building up and mold from forming.

Floor Cleaning

  • Keep floors clean both in high traffic areas and underneath appliances that can be moved for cleaning. This helps to avoid mold growth and helps to prevent slip and trip hazards.

Just remember these steps and you will be well on your way to having a clean and safe commercial kitchen. Just remember that if there is any damage to your commercial kitchen or if you would like to utilize our Certified: SERVPRO Cleaned Program, you can always contact us! We’re Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.grainger.com/know-how/industry/food-and-beverage/kh-commercial-kitchen-cleaning

Keeping Office Bathrooms Cleaned

3/31/2021 (Permalink)

Your restroom can say a lot about your business. That is why it is important to put effort into making sure that your bathroom or bathrooms are clean and presentable for your staff and any customers who might use it. Clean bathrooms provide a sense of security to the people on your premise by showing you put value in health and safety. It also shows that you care about your customer’s experience in your establishment. (Not to mention that proper and frequent maintenance can keep repair budgets low because things are being taken care of before they can become a major problem.) So here is what you should do to keep your bathrooms presentable and in working order.

  • Use quality cleaning materials and chemicals.
  • Use a cleaning log/schedule.
  • Install automatic flushers, paper towel dispensers, soap dispensers, and other helpful tools for people who use the facilities.
  • Practice routine spot cleaning throughout the day and make sure that daily or every-other-day detailed bathroom cleaning is a priority.
  • Know the difference between “daily/every-other-day” and “deep” cleaning tasks.
    • Daily/Every-Other-Day Tasks:
      • Empty trash.
      • Restock supplies.
      • Sanitize the sensitive bathroom areas using disinfectants.
      • Vacuum or sweep.
      • Mop the floor.
    • Deep Cleaning Tasks:
      • Dust the room from top to bottom.
      • Wipe down the entire toilet.
      • Scrub floors using cleaning and waxing machines (if possible).
      • Take care of any minor or major repairs.

You can certainly handle most cleaning that needs to be done for your business. However, if you find that you are experiencing a mess that general cleaning can’t handle or damages to your bathroom from water or other sources, don’t hesitate to call us. We’re Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://openworksweb.com/restroom-cleaning/

Germ Hotspots on Your Office Computer

2/24/2021 (Permalink)

There have always been germy hotspots in the workplace. These days, the germs in those hotspots are a bit more concerning than they used to be. The following are examples of spots you should clean routinely in regards to your office computer.

  • Mouse
    • Wipe the mouse down completely.
  • Keyboard
    • Wipe down the keys on their surface and under and in between the keys as well.
  • Monitor
    • Wipe off any germs or any other mess that could possibly cause the screen to be dirty (which can lead to headaches).
  • Office Printer
    • Shared printers are likely high traffic areas for the whole office. It is important to frequently wipe down any area that is possibly affected by germs on a daily basis.
  • Other Accessories/Surrounding Surfaces
    • You should be sure to wipe down your desk and the other items around it. This includes your phone, any computer housings, as well as anywhere you might have food or drink spills.

When it comes to the big cleaning jobs, whether it is water, fire, or even COVID-19 exposure, you can always contact your friends here at SERVPRO®. We’ll do whatever we can to make it feel, “Like it never even happened.”

For information on how we can help with the cleaning of your commercial space, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.cleaninginstitute.org/computer-cleaning-hotspots-germs-office

New Year. Same Goal. Let’s Keep Businesses Safe and Open in 2021!

1/20/2021 (Permalink)

The new year is fast approaching. However, a new year doesn’t change our goals. We want to make sure that the businesses in our community know that we are still here to help keep their facilities clean and safe. That is why we’re going to re-share the information about our Certified: SERVPRO Cleaned Program that was posted earlier this year.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.



Call today for a Certified: SERVPRO Cleaned consultation::

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Winter Accidents - Cars Crashing Into Businesses

12/9/2020 (Permalink)

When roads get icy or slushy, it’s more likely that there will be vehicular accidents. People lose control and slide all over the place. Whether the crash is just from sliding in that direction, or the person behind the wheel panics, it’s just as damaging.

This is definitely the time of year where measures should be taken to prevent complete property destruction and injuries from cars breaking through storefronts. There are things you can do to prevent worse damage, but the best thing you can do is train your staff on what to do and have a plan in place.

Prevention comes in a few forms. There are bars barriers that can be installed in front of exposed walls. These will provide an area that cars will be able to hit before they hit your wells and windows. You can also minimize the number of parking spots that are located near the storefront as well.

If a vehicle does go through a wall of your business, make sure your staff knows how to protect themselves and any customers that might be in the building. Make sure they know to avoid debris and any exposed electrical wires. Make sure emergency exits and first aid kits are easily located and accessible. There should be a contact list available so that managers, emergency contacts, and insurance contacts can be reached as they are needed.

The most important thing you can do is just to be prepared. If something happens and you wind up with a four-wheeled visitor, just remember that SERVPRO is here for the cleanup and restoration of your business.

For information on how we can help with a plan by setting up an ERP for your business, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.carolinaaccidentattorneys.com/blog/2018/april/storefront-vehicle-accidents-predictable-prevent/

https://cstoredecisions.com/2015/03/24/storefront-crashes-why-they-occur-and-how-to-prevent-them/

Holiday Season Preparation - ERPs & CSC

11/4/2020 (Permalink)

With the holiday season coming up, it is important for business owners to do whatever they can to keep their doors open for their new and loyal clientele. Whether its different types of damage or concerns regarding COVID-19, there are a few things you can reach out to your local SERVPRO® about to protect your business; this includes Emergency Ready Profiles (ERP) and the Certified: SERVPRO Cleaned Program (CSC).

ERP’s are something we’ve talked about here quite a bit. ERPs are a great way to organize information and prioritize tasks if you are faced with water, fire, or other damage. Knowing that your contacts, shut off valves, exits, and other safety information is all organized into one place can bring peace of mind during an emergency. It also gives your local first responders and your local SERVPRO® the ability to better assist you after the damage has occurred. This is a free service offered by SERVPRO® to businesses as a way to make sure that we have an even greater ability to make it feel, “Like it never even happened.” For more information on how to set up an ERP, you can reach out to a SERVPRO® Franchise Professional to learn more.

The protection doesn’t end there though. This year has been unlike any other in regards to the changes brought by COVID-19. When everything happened, SERVPRO® jumped into action in developing the Certified: SERVPRO® Cleaned Program. This program is a defensive pathogen cleaning program that goes way beyond standard cleaning practices. This is proactive viral pathogen cleaning. You can trust SERVPRO® Franchise Professionals to bring a higher standard of clean to the places we gather. This is another service that you can learn more about by clicking here or by calling our office and asking for more information.

Your friends at SERVPRO® understand just how important it is for business owners, staff, and customers to feel safe while shopping and celebrating this holiday season. Whether you own a retail location, a small business, a restaurant, or any other type of business, you can count on your local SERVPRO® to help you keep damage from closing your doors this holiday season. We’re happy to be Here to Help®!

For information on how we can help, you can call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Where Are Your Business’s Fire Extinguishers?

9/30/2020 (Permalink)

When you own a business, there are many safety measures that you need to consider. There are first aid kits and sprinklers that you need to have in place. One of the most important things you can do is have fire extinguishers ready and available for people to use when needed. There is a general method that is used for the placement of fire extinguishers.

Fire extinguishers are located where they can be readily accessible and available. If there is a fire, it should be obvious where the extinguishers are. This means they should be located along normal paths of travel, including exits from areas. They should also be installed at a height that is accessible for nearly anyone who might need to grab them (never more than five feet above the floor).

When extinguishers are easily accessible, it is easier to limit the amount of damage you experience from fire and smoke. It can also reduce the number of injuries that come from larger fires. So follow the guidelines and check in with the NFPA to see what their recommendations are.

If your business is damaged by fire or smoke, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.tclifesafety.com/how-to-choose-a-fire-extinguisher-for-a-business.html#:~:text=Fire%20extinguishers%20shall%20be%20conspicuously,travel%2C%20including%20exits%20from%20areas.

CDC Guidance for Businesses

8/26/2020 (Permalink)

The world is not what it use to be. There are certain things that everyone, especially business owners must keep in mind now that the world is slowly starting to reopen the doors of large and small businesses alike. The CDC has offered up some guidance when it comes to practices that can and should be put into place.

For example; business owners should encourage sick employees not to come into work. On that note, employees should notify their supervisors and follow the necessary steps to ensuring that they can recover while reducing the spread to others. If a family member or someone close to an employee is sick, the employer should be made aware of this and be given the chance to figure out what to do.

Employers can institute daily in-person or virtual health checks for employees if they wish and if it falls in line with the local public health authorities. Checks should be conducted safely and respectfully, including continuing to social distance and the use of PPE. These screenings should also be made private to avoid stigma and discrimination in the workplace.

Take action if an employee is suspected/confirmed to have the virus. This doesn’t always mean shutting down the business. It can sometimes mean shutting down certain areas of the business that have had prolonged exposure from the person who was suspected/infected. Wait 24 hours before cleaning and disinfecting and open any doors and windows you can to increase air circulation and ventilation. There are other CDC recommendations for the cleaning and disinfecting of these areas that you can follow for more proper cleanup.

Probably one of the best things you can do is to educate your staff about things they can do to protect themselves at work and at home. Encourage their compliance with new policies. Ensure that the lines of communication are open for them to discuss concerns about the health of themselves or the people they come into contact with. Have a good hand washing policy in place. Practice routine cleaning and disinfecting of high traffic areas and any other spots that could possibly be affected. Avoid touching other people’s objects, and don’t participate in ay large gatherings.

There are more bits of guidance that the CDC has offered, and you can find it on their website.

If you are a business owner who wants to be able to ensure your employees and customers that your business is cleaned as it should be, reach out to your local SERVPRO® and as about our Certified: SERVPRO Cleaned Program. Franchise professionals will be happy to discuss the benefits of the professional application of disinfectant to your business.

For more information on CSC, please call your preferred franchise:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html

Certified: SERVPRO Cleaned – a defensive cleaning program

7/22/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision-makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Safety Equipment Every Business Should Have

6/17/2020 (Permalink)

Depending on the business you’re in, there may be different types of safety risks. Some jobs are more high risk than others and might require some extra safety equipment such as hard hats, specialty gloves, earplugs, or other such items. However, there are some safety items that it is a good idea to have on the premises regardless of what business you’re in. Remember, whether you are in an office, a factory, or any other work setting, you are still at risk for getting injured in some way.

Some items it might be good to have include:

  • Warnings Signs - Signs serve as a warning to the employees and the clients that might enter an unsafe area. “Wet floor” or “Electrical danger” signs are just two examples of these signs that could save people from injuries both major or minor. Even if you don’t have an official sign, even making your own and posting it in a visible area is better than not having them at all!
  • Gloves - There are many different types of gloves that you can have on hand. There are high protection gloves, and there are light protection gloves (usually latex or a thin rubber). Gloves can be an important protective item. Even simple gloves are good to have available, just in case.
  • Non-Slip Rugs - Slips and falls are common accidents. Non-slip rugs can prevent this in any work setting. They might not always be very stylish, but function over fashion certainly applies here!
  • Fire Extinguishers - This is certainly something that you should have in your business at all times. Fires can start randomly. Electrical fires, fires from unmaintained chemicals, and so many other things can happen without warning. Fire extinguishers can stop a fire from spreading too far out of control.
  • Cord Covers - Much like with the non-slip rugs, cord covers can prevent people from tripping over stray cords and wires from equipment or office tech.
  • First Aid Kit - This kit could be the thing that keeps a small problem from becoming a bigger one. By having bandaids, gause, alcoholic wipes, topical antibiotic creams, and other such items readily available, you ensure that small injuries are able to be taken care of before they become a bigger problem.

Here at SERVPRO®, we understand the importance of safety equipment. We hope that these tips are helpful to others. We know that having these conversations helps to keep us and the people around us safe, so we are glad to have them!

For information on commercial cleaning and restoration, please call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.businessblogshub.com/2018/03/7-pieces-of-safety-equipment-you-need-at-work/

https://www.ishn.com/articles/106874-workplace-safety-considerations-every-new-business-owner-should-consider

Help to Make Your Business Resilient

5/14/2020 (Permalink)

Here at SERVPRO®, we understand how hard local, franchise,  and corporate business owners work to keep their doors open. That is why we do our best to continue to talk about our ERP’s and how helpful they could be for any commercial property in a damaged situation.

ERP’s are a profile built and customized to make sure that everything flows as quickly and safely as possible after the damage occurs. We come in and have a member of our team follow the owner, property manager, or whoever knows the building the best, and they locate all of the important safety locations and items. They will locate shut off valves, fire exits, extinguishers, and so many other things and will record where they are and the best ways to get to them. They will also build the most accurate and efficient contact list for the event of an emergency. This will help to streamline the process when you know who are the primary contacts and who is secondary in a loss situation. This and many other features are available to you once you get it set up. Once all of the information is collected, you are given a physical and a digital copy of the ERP for your convenience.

What is most important to note though, is that ERP’s are free. That’s right. They are free to build, free to use, and both the physical and digital copies of your ERP are free. Not only is it free, but it is also non-contractual. There is no obligation to use us if you find damage to your commercial property. We just hope that if we can make the situation easier for you before the damage happens, you might choose us to help you with the damage once it has already happened.

Our goal is just to make your commercial damage feel, “Like it never even happened.”

If your business suffers water, fire, or other types of loss, call us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Roof Safety

4/8/2020 (Permalink)

When you own a business, there are several maintenance issues that you fear when it comes to the property you own. One of the worst issues you could face is roof damage. A damaged roof can lead to water damage to ceilings and floors, damaged merchandise or technology, and even worse, it could lead to injuries for employees and customers. So what can you do to protect your business’s roof?

  • Have the Roof Inspected
    • Of course, you will be able to tell if there is something obviously wrong with your roof. However, the only real way to tell if you have any structural damage to that area is to call in a professional. Not only will a roofing professional know what to look for, but they will also know how to inspect the area safely.
  • Make Small Repairs Now
    • By making small repairs when the weather is good and you have the time, you reduce the possibility that those small problems will become bigger problems. By not putting off the small repairs, you will save yourself a great deal of extra work in the future.
  • Check for Drainage Issues
    • Roofs are built to be able to drain excess water and debris from them to keep them structurally sound. If there are drainage issues on the roof of your building, it could lead to the extra weight that could cause leaks, collapses, and possibly mold if the water and debris sit for too long. So make sure that draining areas are clear of anything that could cause problems.
  • Seal Up Roof Protrusions
    • Things that stick up from inside the building—such as skylights, ventilation systems, and cooling systems can lead to problems if they aren’t sealed correctly. This is less likely if they are properly sealed.

If you do find yourself with damage that comes from or is on the roof of your property, you can always call your local SERVPRO® for the cleaning and restoration. We are always Here to Help®.:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://collinsroofinginc.com/4-ways-to-protect-your-commercial-roof-this-summer/

ERPs - Make a Plan that Could Save Your Business After Loss

2/26/2020 (Permalink)

FACT: Between 40%-60% of businesses do not recover from damage from fire, water, storm, etc.

FACT: Businesses that suffer from damage and have a plan in place for how to handle the aftermath have a better chance of reopening their doors once everything is cleaned and restored.

FACT: This is the exact reason that SERVPRO® franchises everywhere have been helping businesses develop and enforce Emergency Ready Profiles.

We talk about this subject all the time because we believe it is incredibly important. Businesses suffer from the same damages that homes do. Fire, water, storms, and all kinds of other damage have the potential to bring about the end of a business if there are not certain measures and safety nets put in place.

We want our local business owners to know that they can plan ahead with an ERP. The profiles come in a physical and digital format for ease of access. The benefits of the profile also include:

  • A no-cost assessment of your facility
  • A concise Profile Document that contains critical information needed during an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider (without the need for a contractual obligation).
  • An established chain of command for easy contact once it is time to start authorizing work.
  • Documented facility details, i.e.:
    • shut-off valve locations
    • priority areas
    • priority contact information
    • and so much more!

It really is free to set up an ERP with your local SERVPRO® and you will be setting yourself up to better restore your business for your clients, your employees, and yourself if something were to happen to your commercial property. It’s better to be safe than sorry, so take a chance on us!

To find out how you can set up an ERP for your business, contact us at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

https://www.SERVPROnorthcentraltazewellcounty.com/

Remove Unappealing Odors From Your Business With the Help of SERVPRO®

1/22/2020 (Permalink)

We’ve all experienced it. You walk into a restaurant, shop, or office building and you‘re suddenly hit with a scent. Sometimes it’s just a very strong smell, like a curry or a cleaning chemical. Sometimes it’s a scent that makes you feel like you’re going to see your breakfast in reverse. While there are some smells that you can open a window or door and let fade out of the building, there are some scents that linger for far too long. This can lead to a number of issues that could hinder the success of your business.

  • Scents bothering employees.
    • Employees exposed for long periods of time to certain smells are likely to become irritated or possibly sick. Imagine spending your entire day in a building with a dead critter in the HVAC system. The smell could cause morale to fall and it could actually lead to employees finding ways to either speed through the workday or not show up at all.
  • Scents bothering clients.
    • Word travels fast these days. If your business has even one flaw that could affect the customer experience, it will be talked about and people will begin to avoid coming to your store or restaurant. Example: no matter how much a person likes seafood if a restaurant smells like bad fish that person will avoid it at all costs.
  • Odors and their causes ruining building furniture and possibly merchandise as well.
    • If you are a business that sells goods, and there is a particularly bad and penetrative smell, you can expect that to goods you are trying to sell will be affected as well. Food will begin to taste wrong and furniture could start to absorb the smell.
  • Possible illnesses.
    • Depending on the source of the stink, you could be putting yourself and the other people in the building at risk by not taking care of the source and the scent. Dead critters, sewage, and other biohazards that produce certain smells could be releasing certain toxins into the air. Breathing it in could lead to minor or major illness depending on the source.

So if you are dealing with an odor that you can’t seem to get rid of, contact your local SERVPRO®. We have the equipment and the training to know how to remove odors and tackle the source as well. We will do whatever we can to make your stinky situation, “Like it never even happened.”

You can contact us for your cleaning and restoration needs at:

SERVPRO® of North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

Post-Construction Cleanup

8/16/2019 (Permalink)

Construction can take place in both residential or commercial settings, and the mess left behind. However, while the mess in a residential setting can get in the way of household life, construction mess in a commercial setting can get in the way of the way your business runs. There’s nothing quite like having to watch your step while trying to get work done to make employees want to call in sick or influence clients to take their business elsewhere. So instead of taking the time out of what is surely a jam-packed schedule to do the cleaning yourself, why not call SERVPRO® to do the post-construction cleaning for you? Our SERVPRO® heroes are trained on how to make sure that the major and minor aspects of post-construction clean are taken care of properly and promptly. If you choose us, you can rest assured that we will do everything we can to make your construction job and mess feel Like it never even happened®.

You can always contact one of our franchises at:

309-346-5600 | SERVPRO® of North Central Tazewell County

309-637-7300 | SERVPRO of Peoria®

309-342-0073 | SERVPRO® of Galesburg and Macomb

Indoor Air Quality

6/20/2019 (Permalink)

All building types should be checked when it comes to indoor air quality. If people live or work there, they should be breathing clean air. However, there are extra risks that come with not having healthy air in a commercial building, risks that include poor health inspection grades or businesses being shut down. By taking action and monitoring the levels of indoor air, you can help to ensure the safety of those who come through.

The Consumer Product Safety Commission informs that “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities.” The cause of these air pollutants include:

  • Combustion sources - oil, gas, kerosene, coal, wood, tobacco products
  • Building materials and furnishings - deteriorated, asbestos-containing insulation, wet or damp carpet, and cabinetry or furniture made of certain pressed wood products
  • Products for household cleaning and maintenance, personal care, or hobbies
  • Central heating and cooling systems and humidification devices
  • Outdoor sources - radon, pesticides, and outdoor air pollution

Some of these pollutants only become issues over long periods of time, but whatever the case, they’re still detrimental. This is because humans spend on average about 90% of their time indoors. When you spend that much time indoors in a building with poor air quality and poor ventilation, you expose yourself to a myriad of health problems.

The best thing you can do is make sure to get the air in your building tested for anything that might be dangerous. You can also prevent problems by controlling the sources of air pollution, changing filters regularly, and monitoring the humidity. Taking care of the air is just part of taking care of yourself and the ones you care about. Why risk it?

https://www.cpsc.gov/Safety-Education/Safety-Guides/Home/The-Inside-Story-A-Guide-to-Indoor-Air-Quality

https://www.epa.gov/indoor-air-quality-iaq/care-your-air-guide-indoor-air-quality

If mold or other messes are affecting the air in your business (or home) you can contact SERVPRO® to help with the cleaning and restoration of your property!

SERVPRO® North Central Tazewell County | 309-346-5600

SERVPRO® of Peoria | 309-637-7300

SERVPRO® of Galesburg and Macomb | 309-342-0073

ERP - How Do You Set It Up?

4/25/2019 (Permalink)

Here at SERVPRO®, we do our best to make sure that our commercial clients know about our Emergency Ready Profiles (ERPs). Of course, if you’ve experienced damage (especially in a commercial setting) you know that having a plan in place before the damage happens can be the difference between getting things running again or having to shut things down completely. That is why we feel so strongly about our ERPs. Because of this, we would like to take a moment to explain just how to set these profiles up, giving you a better idea of what you can expect the experience to be like.

Get ahold of your local SERVPRO®.

  • SERVPRO® is always glad to hear from businesses in our community seeking a safety plan to protect them. Whether you know it’s something you want to do, or even if you’re just curious about the idea. Reach out and you’ll get the answers you’re looking for.

Take a tour with your SERVPRO® MR.

  • If you make the choice to do an ERP with SERVPRO®, one of our marketing representatives will meet with the owner, manager, or maintenance head of the building to go over the building and its safety information. The MR will find your shut off valves, find safety exits, locate all of your extinguishers and sprinklers, compile an emergency contact hierarchy, and so much more. There will be photos taken to visually identify the important information as well. The MR will then take that information and spend a good deal of time building your emergency ready profile.

Let the MR do the work.

  • The MR that worked with you to research the building will take a few days to correctly put together all of your information. They will match the information with the photos. They will make sure all of the contact information is accurate. MRs will put all of their efforts into being certain that your ERP will be as effective as possible if and when there is an emergency.

Review and use your ERP.

  • When the MR completes the profile, you’ll have a chance to look it over. If everything looks good, then you’re all set! The best part is, the service is completely free.

The process is easy and the payoff is high. There's no cost to you and we have a chance to show you why you should choose us if damages are unavoidable.

We’ve said it before, and we’ll say it again; Preparedness is key. ERPs are the very definition of preparedness.

If you would like to talk to an MR about setting up an ERP for your commercial building, you can contact them at SERVPRO® of North Central Tazewell County. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Disaster Recovery Team

3/26/2019 (Permalink)

We here at SERVPRO® like to make sure that our commercial clients know that we’re not just here for common water or fire damage cleanup and restoration. We’re here for the big losses as well; in those times where it feels like you might not ever get your business cleaned up and back in working order. When something strikes that was far beyond your control, that is precisely the time when you should call and get the SERVPRO® Disaster Recovery Team on the job.

Our Disaster Recovery Team comes in like a wave of help after a catastrophe. Teams are equipped with the training and knowledge to do the job right, the tools best suited to help, and with the empathy and understanding to make the process easier for those suffering. SERVPRO® heroes and teams are prepared to get in and get the large loss job done.

Large losses are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. However, the real difference between us and disaster teams from other companies is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. It also helps that we offer our services to any businesses that fall into our Commercial Large Loss program. These include the hospitality industry, property managers, universities, municipalities, and government buildings like the Pentagon.

What are teams are best known for is their response times and their abilities during catastrophic storm events. Disaster Recovery Teams can provide help to communities and individuals dealing with tornadoes, hurricanes, blizzards, and floods. The SERVPRO® System has a network of strategically positioned storm teams on standby should a disaster, and they’re available and prepared 24 hours a day and 365 days a year.

The advantage is that teams are not just comprised of your local SERVPRO Franchises. In times of great trouble, Franchises can call upon other Franchises from all over the state or country. This is because as a company, SERVPRO® has the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide.

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

In a more local response, our Illinois teams were called in the Central Illinois area for events like the tornadoes that hit Washington, IL in and the floods that hit Galesburg, IL in 2013. The purpose of our Disaster Response Teams is to help with the cleanup and restoration of property and to relieve stress and aid the recovery of lives and communities.

So if your community is rocked by a catastrophe, don’t be surprised when you see our big, green trucks on the scene.

No disaster is too big.


If you are faced with damages that require help from our response teams, contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Residential -vs- Commercial

2/26/2019 (Permalink)

There is a clear difference between residential and commercial properties. There are also a few important differentiators that might not be as obvious, but are important, especially when it comes to handling the property when it comes to damage and loss.

Residential buildings are living spaces. These buildings include:

  • Single Family Home
  • Condominium
  • Townhouse
  • Co-op
  • Multi-Family Home

Adversely, commercial buildings fall into the following categories:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Knowing the types of residential and commercial buildings makes it easier to understand the way they are insured as well.

When insuring a home:

  • the named insured will be an individual or a married couple
  • agents are typically looking to cover homes and their contents
  • primarily premises liability exposure

Whereas with commercial insurance

  • entities like sole proprietor, partnership, limited liability corporation, corporation, etc. could be listed as the named insured; and depending on ownership structure, there may be multiple on a single policy
  • Property coverage for commercial consumers can cover a myriad of different building types and contents such as inventory, furniture, property of the business’ customers, and/or machinery.
  • four different liability exposures - premises, operations, products, and completed operations

With all of these differences, it’s hard to believe that there would be any similarities between residential and commercial properties. However, those similarities appear in the types of damages and losses that can be handled by SERVPRO® for the properties and the contents they hold.

For both residential and commercial properties SERVPRO® can assist with cleaning and restoration from:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Commercial and Residential Water Damage Restoration
  • Commercial and Residential Fire Damage Restoration
  • Commercial and Residential Mold Remediation
  • Commercial and Residential Storm Damage Cleanup
  • Disaster Recovery Team

The fact is, even though there are so many differences between residential and commercial space, there is a company out there who is “Here to Help”® with either property type.



Information retrieved from:

https://insnerds.com/5-differences-commercial-personal-lines-insurance/

You can always contact SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Recovering After Loss

2/14/2019 (Permalink)

When a disaster strikes your business, every second between damage and restoration matters. It is important to not only to have a plan on how to handle a catastrophic event while it is happening, but it is just as important to have a solid plan of what to do and who you’ll need to work with once the problem has passed.

Here at SERVPRO®, we like to call this preparation an Emergency Ready Profile (ERP) and it helps to make the recovery process move swiftly and smoothly. Of course from our standpoint, we would love it if every business would take advantage of our no-cost ERPs. However, we understand that sometimes building a professional relationship requires a little convincing. So the following is a list of steps that can be taken post-disaster that could help save a business from needing to shut down; all of which would be easier with an ERP.

  • As soon as the disaster has ended, change the business/company mindset to recovery. Make temporary repairs, especially to minimize further damage and (If you haven’t already) relocate salvageable equipment and property to a safe, protected location.
  • Make sure employees communicate and act appropriately in regard to the circumstances while also providing them with support and assistance. They’re going to be affected by the damages to the business as well.
  • Implement your disaster plan. Assess damage, consider if a backup location is needed and make sure that there is a communication strategy in place to get facts to employees, suppliers, customers, and media outlets.
  • Inspect your property thoroughly. Document damage, file insurance claims, and track recovery (i.e. keeping receipts).
  • Once proper documentation is completed and your insurance professional has been contacted, clean the property to the best of your ability. The exception to this would be if the mess contains hazards that would be detrimental to you or your employees’ health.
  • Cultivate partnerships in the community with businesses, government, and nonprofits.  You can also connect with chambers of commerce, economic development, and other community support organizations.
  • Remember to take everything that happened during and after the event and use it to make updates to future plans (or ERPs).

SERVPRO® is determined to help businesses, big or small, avoid falling into the hole that most businesses do after water, fire, storm, or any other damages occur. Recover fast, recover completely, and get back to work.

Information received from:

https://www.uschamberfoundation.org/node/43168

https://www.iii.org/article/when-disaster-strikes-preparation-response-and-recovery/

If you are faced with business slowing damages or are curious about setting up an ERP, you can contact SERVPRO® of North Central Tazewell County to get more information about how we are “Here to Help®.” 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Specialty Cleaning

1/14/2019 (Permalink)

When you own and/or operate a business, you put excessive amounts of effort into making sure that the building is clean. You do this not only to make sure that the place is presentable, but also to make sure that your employees and your clients are taken care of as well. Having a daily or weekly cleaning crew come in to clean the things that more frequently need cleaning (vacuuming, toilets, dusting, etc.) is important. However, there are other things that require a different type of professional with a different set of skills. SERVPRO® has professionals that can help with that kind of cleaning.

Whether it is a restaurant, apartment complex, a mom-and-pop shop, or any other businesses, there are certain extra measures that need to be taken to keep everything in working order. Air vents need to be cleaned out to prevent issues with air quality and prevent fire and mold issues. It is important to get a professional in to check everything out, because they will be able to spot any issues that an untrained eye might miss. These professionals will also be able to identify any issues with mold in walls and carpets. Annual maintenance is the best way to keep your business in good shape and avoid any problems with the air or cleanliness of the business.

Commercial cleaning with SERVPRO® doesn’t only include annual cleaning. Commercial cleaning also takes care of any damages that come from storm, fire, water, and other damages that can harm a business. When unexpected circumstances affect a business, it is important to get a team of people who know what their doing in to help as soon as possible. The success and stability of a business after damage occurs depends on the speed at which the cleaning and restoration process begins.

If your business is in need of professional cleaning, reach out to SERVPRO® of North Central Tazewell County at 309-346-5600. We are, “Here to Help®”.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

New Year Resolution: Set-Up Business ERP

12/6/2018 (Permalink)

The new year is coming. While everyone is making their resolutions to work out more or to spend less money, as a business owner, you can make a resolution that could actually help beyond the first month of the year.

SERVPRO offers businesses free Emergency Ready Profiles (ERPs). If you haven’t heard about these profiles yet, it's important to know that they contain:

  • An emergency action checklist
  • Utility contact & shut off
  • Property overview
  • Primary contacts
  • Insurance information

Having all of this information in one place makes it possible to act more quickly in a crisis situation. The faster you respond to any damage situation, the more likely it is that the loss with be smaller. Not to mention that the cost to clean or restore what was lost will likely be lower as well.

50% of businesses that shut down after damages and loss will not end up opening their doors again. The businesses that do reopen usually do because they had some sort of preparedness plan. We at SERVPRO are offering to build your business a plan for no cost to you. We are in the business of making sure that people are ready for whatever might come their way.

That being said, make your 2019 resolution one that will count. Get prepared with a SERVPRO ERP.

If you do experience damages in this or the new year, be sure to contact SERVPRO of North Central Tazewell County at (309)346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Does Your Pekin Business Have An ERP On File?

11/29/2018 (Permalink)

Plan ahead!

Where is the shut-off valve? Where are the breaker boxes and control panels? What do we do first?

These are just some of the questions that you could be left asking and NOT knowing the answers to if there is a sudden emergency at your commercial office building.

SERVPRO® has a program called ERP. That stands for Emergency Ready Profile and here are just some of the benefits to setting one up for your commercial space:

  • It is FREE. This means there is no need to stress about cost, giving you a great value at no financial requirement.
  • All of your emergency information in one easy to read document. It will only take a small fraction of time to complete and will not require you to leave your current projects.
  • A follow-up guide to get you back on track after a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • It provides facility details such as shut-off valve locations, priority areas, and priority contact information.

To learn more about having SERVPRO® setup the ERP for your commercial business call us now.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Summer Office Declutter Tips In Pekin

6/8/2018 (Permalink)

Clean desks are better for making money!

Declutter That Office Now!

Tips and tricks to help declutter your office.      

Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read", "To Do", and "To File". Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard, and monitor once a week with disinfecting wipes.

A clean office leads to more productivity, call us if you need some heavy hitting!

Cleaning And Repair For Educational Buildings In Pekin

5/18/2018 (Permalink)

Schools Out But What About Those Dirty Halls?

Now that everyone has graduated, who is going to deep clean and repair your school?

Disasters at an educational building are highly complex and require a knowledgeable and flexible response.

Whether we’re dealing with a small school campus or an institute of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.

Our professional team of technicians is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities: K-12 Schools, Colleges & Universities, Dormitories, Private Schools, Libraries, Daycares / Pre-K Facilities

From county school systems to large accredited colleges and universities, SERVPRO works to make your education facility disaster “Like it never even happened.”

Who Cleans Up After Storm Damage In North Central Tazewell County

3/16/2018 (Permalink)

We'll Help You Weather The Storm!

Storms hit hard and fast!.

That is why SERVPRO® provides immediate relief and response to your storm damage needs. We can have a team of technicians on site as soon as it is safe to do so.

We can help with a ton of projects which also includes getting your emergency food and shelter and contacting friends and family.

Storms do not wait for normal business hours that is why you need to call the professionals here at SERVPRO® who are available to you 24 / 7 / 365, all you have to do is call!

We understand the process of putting your life back together when tragedy hits. Let us show you what so many other families have already experienced ... our willingness to make your world normal again!

Call Us Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Cleaning For Fast Food Facilities

3/8/2018 (Permalink)

Fast Food Needs Fast Service, That's SERVPRO!

At SERVPRO of North Central Tazewell County, our one priority is getting your business, kitchen, and dining room back in operation as quickly as possible.

When disaster strikes your fast food restaurant, you need the expertise of a specialized team who is experienced in food service cleanup.

At SERVPRO®, our expert teams are trained in health codes, regulations and the use of food safe products. They understand the importance of getting your dining room, kitchen or production operational as quickly as possible.

We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications and you are able to get back to business and your patrons can get back to the food.

Our experience in the food services industry has given us the ability to provide a variety of detailed services for the following facility types: Food Manufacturing Facilities, Food Distribution Centers, Fast Food Restaurants, Fine Dining Restaurants, Senior Living Facility Kitchens, Educational Cafeterias.

From restaurants and cafeterias to national distribution centers, SERVPRO® of North Central Tazewell County works to make your food service facility disaster “Like it never even happened.”

Call SERVPRO® Today to get started now: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Knows How To Service Franchises

2/6/2018 (Permalink)

Being a Franchise is serious business, trust us we know!

SERVPRO is part of a huge network of franchises, so we know how important it is to do things by the book.

So when your franchised restaurant, electronics store, furniture store or hotel chain needs fire or flood damage restoration, mold cleaning, and remediation give us a call.

We will take the time to go over the requirements that your franchises have so that you can relax knowing you are in good hands and we will follow procedures put in place by your corporate headquarters.

We know what it is like to have policies and procedures put in place to maintain that amazing level of customer service and we want you and your franchise to be back up and running as quickly as possible!

Don't trust your franchise to just any old restoration company, trust it with the ones who know Franchise Procedures! Call SERVPRO Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Building Restoration In North Central Tazewell County

2/6/2018 (Permalink)

Commercial Building Restoration is our business!

Who would you call if your factory had a substantial fire or flood? What would you do if there was a mold discovery in your office or commercial building?

SERVPRO of North Central Tazewell County has been solving big problems for factories and large building businesses for a while now. 

We have the manpower, technology, and insight to be able to turn your business back on its feet after a disaster and get your business being productive again as fast as possible.

Some companies say they can do it cheaper, but they do not have the same strict certifications and training processes that a technician from SERVPRO has. So sure they might be able to cut a few dollars off initially but in the long run you will be paying more and more if it is not fixed right the first time.

Why even risk it, call SERVPRO today!

SERVPRO of North Central Tazewell County -  309-346-5600
SERVPRO of Peoria - 309-637-7300
SERVPRO of Galesburg and Macomb - 309-342-0073

Emergency Ready Profile

10/14/2016 (Permalink)

ERP

No one plans on a disaster, but you can plan to be "Ready for whatever happens." By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Our team would love to come do an ERP for your business free of charge!! Watch this video to learn more!

https://www.youtube.com/watch?v=-JInnJU15xg