Recent Commercial Posts

ERP - How Do You Set It Up?

4/25/2019 (Permalink)

Here at SERVPRO®, we do our best to make sure that our commercial clients know about our Emergency Ready Profiles (ERPs). Of course, if you’ve experienced damage (especially in a commercial setting) you know that having a plan in place before the damage happens can be the difference between getting things running again or having to shut things down completely. That is why we feel so strongly about our ERPs. Because of this, we would like to take a moment to explain just how to set these profiles up, giving you a better idea of what you can expect the experience to be like.

Get ahold of your local SERVPRO®.

  • SERVPRO® is always glad to hear from businesses in our community seeking a safety plan to protect them. Whether you know it’s something you want to do, or even if you’re just curious about the idea. Reach out and you’ll get the answers you’re looking for.

Take a tour with your SERVPRO® MR.

  • If you make the choice to do an ERP with SERVPRO®, one of our marketing representatives will meet with the owner, manager, or maintenance head of the building to go over the building and its safety information. The MR will find your shut off valves, find safety exits, locate all of your extinguishers and sprinklers, compile an emergency contact hierarchy, and so much more. There will be photos taken to visually identify the important information as well. The MR will then take that information and spend a good deal of time building your emergency ready profile.

Let the MR do the work.

  • The MR that worked with you to research the building will take a few days to correctly put together all of your information. They will match the information with the photos. They will make sure all of the contact information is accurate. MRs will put all of their efforts into being certain that your ERP will be as effective as possible if and when there is an emergency.

Review and use your ERP.

  • When the MR completes the profile, you’ll have a chance to look it over. If everything looks good, then you’re all set! The best part is, the service is completely free.

The process is easy and the payoff is high. There's no cost to you and we have a chance to show you why you should choose us if damages are unavoidable.

We’ve said it before, and we’ll say it again; Preparedness is key. ERPs are the very definition of preparedness.

If you would like to talk to an MR about setting up an ERP for your commercial building, you can contact them at SERVPRO® of North Central Tazewell County. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Disaster Recovery Team

3/26/2019 (Permalink)

We here at SERVPRO® like to make sure that our commercial clients know that we’re not just here for common water or fire damage cleanup and restoration. We’re here for the big losses as well; in those times where it feels like you might not ever get your business cleaned up and back in working order. When something strikes that was far beyond your control, that is precisely the time when you should call and get the SERVPRO® Disaster Recovery Team on the job.

Our Disaster Recovery Team comes in like a wave of help after a catastrophe. Teams are equipped with the training and knowledge to do the job right, the tools best suited to help, and with the empathy and understanding to make the process easier for those suffering. SERVPRO® heroes and teams are prepared to get in and get the large loss job done.

Large losses are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. However, the real difference between us and disaster teams from other companies is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. It also helps that we offer our services to any businesses that fall into our Commercial Large Loss program. These include the hospitality industry, property managers, universities, municipalities, and government buildings like the Pentagon.

What are teams are best known for is their response times and their abilities during catastrophic storm events. Disaster Recovery Teams can provide help to communities and individuals dealing with tornadoes, hurricanes, blizzards, and floods. The SERVPRO® System has a network of strategically positioned storm teams on standby should a disaster, and they’re available and prepared 24 hours a day and 365 days a year.

The advantage is that teams are not just comprised of your local SERVPRO Franchises. In times of great trouble, Franchises can call upon other Franchises from all over the state or country. This is because as a company, SERVPRO® has the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide.

Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

In a more local response, our Illinois teams were called in the Central Illinois area for events like the tornadoes that hit Washington, IL in and the floods that hit Galesburg, IL in 2013. The purpose of our Disaster Response Teams is to help with the cleanup and restoration of property and to relieve stress and aid the recovery of lives and communities.

So if your community is rocked by a catastrophe, don’t be surprised when you see our big, green trucks on the scene.

No disaster is too big.


If you are faced with damages that require help from our response teams, contact SERVPRO® of North Central Tazewell County at 309-346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Residential -vs- Commercial

2/26/2019 (Permalink)

There is a clear difference between residential and commercial properties. There are also a few important differentiators that might not be as obvious, but are important, especially when it comes to handling the property when it comes to damage and loss.

Residential buildings are living spaces. These buildings include:

  • Single Family Home
  • Condominium
  • Townhouse
  • Co-op
  • Multi-Family Home

Adversely, commercial buildings fall into the following categories:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Knowing the types of residential and commercial buildings makes it easier to understand the way they are insured as well.

When insuring a home:

  • the named insured will be an individual or a married couple
  • agents are typically looking to cover homes and their contents
  • primarily premises liability exposure

Whereas with commercial insurance

  • entities like sole proprietor, partnership, limited liability corporation, corporation, etc. could be listed as the named insured; and depending on ownership structure, there may be multiple on a single policy
  • Property coverage for commercial consumers can cover a myriad of different building types and contents such as inventory, furniture, property of the business’ customers, and/or machinery.
  • four different liability exposures - premises, operations, products, and completed operations

With all of these differences, it’s hard to believe that there would be any similarities between residential and commercial properties. However, those similarities appear in the types of damages and losses that can be handled by SERVPRO® for the properties and the contents they hold.

For both residential and commercial properties SERVPRO® can assist with cleaning and restoration from:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Commercial and Residential Water Damage Restoration
  • Commercial and Residential Fire Damage Restoration
  • Commercial and Residential Mold Remediation
  • Commercial and Residential Storm Damage Cleanup
  • Disaster Recovery Team

The fact is, even though there are so many differences between residential and commercial space, there is a company out there who is “Here to Help”® with either property type.



Information retrieved from:

https://insnerds.com/5-differences-commercial-personal-lines-insurance/

You can always contact SERVPRO® of North Central Tazewell County for your cleaning and restoration needs. 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Recovering After Loss

2/14/2019 (Permalink)

When a disaster strikes your business, every second between damage and restoration matters. It is important to not only to have a plan on how to handle a catastrophic event while it is happening, but it is just as important to have a solid plan of what to do and who you’ll need to work with once the problem has passed.

Here at SERVPRO®, we like to call this preparation an Emergency Ready Profile (ERP) and it helps to make the recovery process move swiftly and smoothly. Of course from our standpoint, we would love it if every business would take advantage of our no-cost ERPs. However, we understand that sometimes building a professional relationship requires a little convincing. So the following is a list of steps that can be taken post-disaster that could help save a business from needing to shut down; all of which would be easier with an ERP.

  • As soon as the disaster has ended, change the business/company mindset to recovery. Make temporary repairs, especially to minimize further damage and (If you haven’t already) relocate salvageable equipment and property to a safe, protected location.
  • Make sure employees communicate and act appropriately in regard to the circumstances while also providing them with support and assistance. They’re going to be affected by the damages to the business as well.
  • Implement your disaster plan. Assess damage, consider if a backup location is needed and make sure that there is a communication strategy in place to get facts to employees, suppliers, customers, and media outlets.
  • Inspect your property thoroughly. Document damage, file insurance claims, and track recovery (i.e. keeping receipts).
  • Once proper documentation is completed and your insurance professional has been contacted, clean the property to the best of your ability. The exception to this would be if the mess contains hazards that would be detrimental to you or your employees’ health.
  • Cultivate partnerships in the community with businesses, government, and nonprofits.  You can also connect with chambers of commerce, economic development, and other community support organizations.
  • Remember to take everything that happened during and after the event and use it to make updates to future plans (or ERPs).

SERVPRO® is determined to help businesses, big or small, avoid falling into the hole that most businesses do after water, fire, storm, or any other damages occur. Recover fast, recover completely, and get back to work.

Information received from:

https://www.uschamberfoundation.org/node/43168

https://www.iii.org/article/when-disaster-strikes-preparation-response-and-recovery/

If you are faced with business slowing damages or are curious about setting up an ERP, you can contact SERVPRO® of North Central Tazewell County to get more information about how we are “Here to Help®.” 309-346-5600

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Specialty Cleaning

1/14/2019 (Permalink)

When you own and/or operate a business, you put excessive amounts of effort into making sure that the building is clean. You do this not only to make sure that the place is presentable, but also to make sure that your employees and your clients are taken care of as well. Having a daily or weekly cleaning crew come in to clean the things that more frequently need cleaning (vacuuming, toilets, dusting, etc.) is important. However, there are other things that require a different type of professional with a different set of skills. SERVPRO® has professionals that can help with that kind of cleaning.

Whether it is a restaurant, apartment complex, a mom-and-pop shop, or any other businesses, there are certain extra measures that need to be taken to keep everything in working order. Air vents need to be cleaned out to prevent issues with air quality and prevent fire and mold issues. It is important to get a professional in to check everything out, because they will be able to spot any issues that an untrained eye might miss. These professionals will also be able to identify any issues with mold in walls and carpets. Annual maintenance is the best way to keep your business in good shape and avoid any problems with the air or cleanliness of the business.

Commercial cleaning with SERVPRO® doesn’t only include annual cleaning. Commercial cleaning also takes care of any damages that come from storm, fire, water, and other damages that can harm a business. When unexpected circumstances affect a business, it is important to get a team of people who know what their doing in to help as soon as possible. The success and stability of a business after damage occurs depends on the speed at which the cleaning and restoration process begins.

If your business is in need of professional cleaning, reach out to SERVPRO® of North Central Tazewell County at 309-346-5600. We are, “Here to Help®”.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

New Year Resolution: Set-Up Business ERP

12/6/2018 (Permalink)

The new year is coming. While everyone is making their resolutions to work out more or to spend less money, as a business owner, you can make a resolution that could actually help beyond the first month of the year.

SERVPRO offers businesses free Emergency Ready Profiles (ERPs). If you haven’t heard about these profiles yet, it's important to know that they contain:

  • An emergency action checklist
  • Utility contact & shut off
  • Property overview
  • Primary contacts
  • Insurance information

Having all of this information in one place makes it possible to act more quickly in a crisis situation. The faster you respond to any damage situation, the more likely it is that the loss with be smaller. Not to mention that the cost to clean or restore what was lost will likely be lower as well.

50% of businesses that shut down after damages and loss will not end up opening their doors again. The businesses that do reopen usually do because they had some sort of preparedness plan. We at SERVPRO are offering to build your business a plan for no cost to you. We are in the business of making sure that people are ready for whatever might come their way.

That being said, make your 2019 resolution one that will count. Get prepared with a SERVPRO ERP.

If you do experience damages in this or the new year, be sure to contact SERVPRO of North Central Tazewell County at (309)346-5600.

You can also contact:
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Does Your Pekin Business Have An ERP On File?

11/29/2018 (Permalink)

Commercial Does Your Pekin Business Have An ERP On File? Plan ahead!

Where is the shut-off valve? Where are the breaker boxes and control panels? What do we do first?

These are just some of the questions that you could be left asking and NOT knowing the answers to if there is a sudden emergency at your commercial office building.

SERVPRO® has a program called ERP. That stands for Emergency Ready Profile and here are just some of the benefits to setting one up for your commercial space:

  • It is FREE. This means there is no need to stress about cost, giving you a great value at no financial requirement.
  • All of your emergency information in one easy to read document. It will only take a small fraction of time to complete and will not require you to leave your current projects.
  • A follow-up guide to get you back on track after a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • It provides facility details such as shut-off valve locations, priority areas, and priority contact information.

To learn more about having SERVPRO® setup the ERP for your commercial business call us now.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Summer Office Declutter Tips In Pekin

6/8/2018 (Permalink)

Commercial Summer Office Declutter Tips In Pekin Clean desks are better for making money!

Declutter That Office Now!

Tips and tricks to help declutter your office.      

Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them.

Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read", "To Do", and "To File". Establish set days for each, so that you don't get behind or feel the overwhelming need to do everything at once.

Sort Your Catch-All Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.

Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

Disinfect Regularly: Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, keyboard, and monitor once a week with disinfecting wipes.

A clean office leads to more productivity, call us if you need some heavy hitting!

Cleaning And Repair For Educational Buildings In Pekin

5/18/2018 (Permalink)

Commercial Cleaning And Repair For Educational Buildings In Pekin Schools Out But What About Those Dirty Halls?

Now that everyone has graduated, who is going to deep clean and repair your school?

Disasters at an educational building are highly complex and require a knowledgeable and flexible response.

Whether we’re dealing with a small school campus or an institute of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue in a temporary space while we restore your facility.

Our professional team of technicians is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities: K-12 Schools, Colleges & Universities, Dormitories, Private Schools, Libraries, Daycares / Pre-K Facilities

From county school systems to large accredited colleges and universities, SERVPRO works to make your education facility disaster “Like it never even happened.”

Who Cleans Up After Storm Damage In North Central Tazewell County

3/16/2018 (Permalink)

Commercial Who Cleans Up After Storm Damage In North Central Tazewell County We'll Help You Weather The Storm!

Storms hit hard and fast!.

That is why SERVPRO® provides immediate relief and response to your storm damage needs. We can have a team of technicians on site as soon as it is safe to do so.

We can help with a ton of projects which also includes getting your emergency food and shelter and contacting friends and family.

Storms do not wait for normal business hours that is why you need to call the professionals here at SERVPRO® who are available to you 24 / 7 / 365, all you have to do is call!

We understand the process of putting your life back together when tragedy hits. Let us show you what so many other families have already experienced ... our willingness to make your world normal again!

Call Us Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Cleaning For Fast Food Facilities

3/8/2018 (Permalink)

Commercial Commercial Cleaning For Fast Food Facilities Fast Food Needs Fast Service, That's SERVPRO!

At SERVPRO of North Central Tazewell County, our one priority is getting your business, kitchen, and dining room back in operation as quickly as possible.

When disaster strikes your fast food restaurant, you need the expertise of a specialized team who is experienced in food service cleanup.

At SERVPRO®, our expert teams are trained in health codes, regulations and the use of food safe products. They understand the importance of getting your dining room, kitchen or production operational as quickly as possible.

We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications and you are able to get back to business and your patrons can get back to the food.

Our experience in the food services industry has given us the ability to provide a variety of detailed services for the following facility types: Food Manufacturing Facilities, Food Distribution Centers, Fast Food Restaurants, Fine Dining Restaurants, Senior Living Facility Kitchens, Educational Cafeterias.

From restaurants and cafeterias to national distribution centers, SERVPRO® of North Central Tazewell County works to make your food service facility disaster “Like it never even happened.”

Call SERVPRO® Today to get started now: 

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

SERVPRO Knows How To Service Franchises

2/6/2018 (Permalink)

Commercial SERVPRO Knows How To Service Franchises Being a Franchise is serious business, trust us we know!

SERVPRO is part of a huge network of franchises, so we know how important it is to do things by the book.

So when your franchised restaurant, electronics store, furniture store or hotel chain needs fire or flood damage restoration, mold cleaning, and remediation give us a call.

We will take the time to go over the requirements that your franchises have so that you can relax knowing you are in good hands and we will follow procedures put in place by your corporate headquarters.

We know what it is like to have policies and procedures put in place to maintain that amazing level of customer service and we want you and your franchise to be back up and running as quickly as possible!

Don't trust your franchise to just any old restoration company, trust it with the ones who know Franchise Procedures! Call SERVPRO Today.

SERVPRO® of North Central Tazewell County - 309-346-5600
SERVPRO® of Peoria - 309-637-7300
SERVPRO® of Galesburg and Macomb - 309-342-0073

Commercial Building Restoration In North Central Tazewell County

2/6/2018 (Permalink)

Commercial Commercial Building Restoration In North Central Tazewell County Commercial Building Restoration is our business!

Who would you call if your factory had a substantial fire or flood? What would you do if there was a mold discovery in your office or commercial building?

SERVPRO of North Central Tazewell County has been solving big problems for factories and large building businesses for a while now. 

We have the manpower, technology, and insight to be able to turn your business back on its feet after a disaster and get your business being productive again as fast as possible.

Some companies say they can do it cheaper, but they do not have the same strict certifications and training processes that a technician from SERVPRO has. So sure they might be able to cut a few dollars off initially but in the long run you will be paying more and more if it is not fixed right the first time.

Why even risk it, call SERVPRO today!

SERVPRO of North Central Tazewell County -  309-346-5600
SERVPRO of Peoria - 309-637-7300
SERVPRO of Galesburg and Macomb - 309-342-0073

Emergency Ready Profile

10/14/2016 (Permalink)

Commercial Emergency Ready Profile ERP

No one plans on a disaster, but you can plan to be "Ready for whatever happens." By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Our team would love to come do an ERP for your business free of charge!! Watch this video to learn more!

https://www.youtube.com/watch?v=-JInnJU15xg